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  5. Reviews of The Setai, Miami Beach

Reviews of The Setai, Miami Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2001 Collins Avenue, Miami Beach, FL 33139, United States

#4 of 217 hotels in Miami Beach

Guests' Choice

Review Score

Based on 138 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2025

    9.0
    The people/staff made the difference
    • Leisure trip
    • Solo traveler
    • Studio with Courtyard View
    • Stayed 2 nights

    Workout room/gym is dismal for a property of this level

    Room, beach, pool

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent Service!! From the time we arrived to the time we left.

    Stayed in March 2025

  • Reviewed: September 3, 2024

    9.0
    Absolutely wonderful experience evertime
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Love the attitude of every personal. Very helpful with everything from housekeeping to individual want. Very nice pool helpfulness. Love the restaurant service. Ever aspect was to tier. Will be back definitely.

    Stayed in September 2024

  • Reviewed: August 22, 2024

    9.0
    Asian chic with a decent buffet breakfast
    • Business trip
    • Family with young children
    • Studio with Courtyard View
    • Stayed 10 nights
    • Submitted from a mobile device

    They allow smoking in the restaurant and in the hallway between the art deco building and the pool. The music is bumping in the restaurant till midnight on weekends. So, if you’re with kids or prefer silence — consider the new beachfront building.

    Amazing team: they help you and treat you like a king. Awesome buffet breakfast. Nice clean beach with little to no crowds

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio with Courtyard View
    • Stayed 7 nights

    Pool and Bar

    Stayed in May 2024

  • Reviewed: August 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Great experience, good food, clean rooms, great guest service.

    Stayed in August 2024

  • Reviewed: May 6, 2024

    10
    We have absolutely enjoyed our stay .
    • Leisure trip
    • Family with young children
    • Studio with Courtyard View
    • Stayed 5 nights
    • Submitted from a mobile device

    Very full pool area No kids pool for real swimmer under 16 My 11 years old daughter couldn’t swim and had just to play in the kids pools Unfriendly and not helpful beach staff Not beautiful beach front Housekeeping was not professional in cleaning the cloths

    Very cozy Fantastic entertainment and shows in the evening Extremely friendly and helpful concierge Clean

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Exceptional, welcoming, pristine, attentive, unforgettable—this hotel exceeded all my expectations!
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    I recently had the pleasure of staying at your hotel and I couldn’t be more satisfied with the experience. The attention to detail was truly remarkable—from the impeccably clean rooms to the thoughtful amenities provided. It was evident that the staff goes above and beyond to ensure every guest feels cared for. I was especially impressed by the personalized service and how every need seemed to be anticipated. Thank you for making my stay so memorable. I look forward to returning soon and will certainly recommend your hotel to friends and family.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Studio with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Wildly Over priced

    Vibe and location great pool space and food.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    9.0
    Amazing hotel worth staying if you like good service
    • Leisure trip
    • Family with young children
    • Studio with City View
    • Stayed 3 nights

    Breakfast is a bit limited and quality of the cooking is not great, spa is very pricy and quite basic facilities

    Staff is superb with the exception of the restaurant facing the sea the pool and the main restaurant indoors were amazing, everyone was super helpful with no exception

    Stayed in January 2024

  • Reviewed: March 8, 2024

    9.0
    Excellent service and hospitality
    • Leisure trip
    • Solo traveler
    • Studio with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to walk through the dining area to get to the outdoor pool.

    Location and ambiance

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Our stay at Setai was made unforgettable by the exceptional staff and beautiful surroundings.
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything!

    The staff at Setai impressed us from the moment we arrived. The front desk employees were exceptional, demonstrating attentiveness and genuine warmth that truly enhanced our experience. My husband formed strong connections with the staff and didn't want to leave. We will definitely return to Setai, not just for its stunning beauty, but also for the lasting relationships we built with the staff. Thank you to the entire Setai team for creating such a memorable stay for us.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Costs are very high

    Staff, location, great food.

    Stayed in February 2024

  • Reviewed: November 20, 2023

    10
    Very impressed with the property. I will come back
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bar no a confortable place to have a drink

    Breakfast was excellent. Good location

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio with Courtyard View
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel is sprawling - we had to make our way through an chicane around restaurant from our room in the art deco section to get anywhere else in the hotel / to the beach.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and relaxed atmosphere.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Relaxation stay at Setai.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Not worth the price
    • Leisure trip
    • Solo traveler
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to wait 2 hours after my check in time at 4:00pm for my room to be ready. The room was dirty. Floor had dust and dirt everywhere and the glass in the shower and toilet areas needed to be cleaned. Did not have anything in my room I requested on the preference form they send you before your stay. I expect more from a hotel that costs this much.

    Good location with wonderful staff, great restaurants and beach, complimentary transportation around the area

    Stayed in August 2023

  • Reviewed: September 11, 2023

    10
    One of the best hotels we’ve stayed in I could recommend it enough! I literally cried when I left
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Absolutely gorgeous hotel with incredible staff and facilities

    Stayed in September 2023

  • Reviewed: September 7, 2023

    10
    Will absolutely stay again! But will also avoid the sunglass boutique at all costs.
    • Leisure trip
    • Couple
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The guy running the sunglass shop on the lobby level of the hotel is over the top. Long story short, he tried to make me smoke from his personal weed pen when I declined to buy a pair of sunglasses bec he told me I needed to “relax”. My husband and I avoided walking by the shop (which is right before the elevators to the rooms) as much as possible!

    Hotel was fantastic. Pool area was perfect and relaxing with very attentive staff that fulfilled our every request.

    Stayed in September 2023

  • Reviewed: August 30, 2023

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Studio with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    actually and basically everything was excellent

    Stayed in August 2023

  • Reviewed: August 25, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Studio with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything is fantastic

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Comfortable stay but not many options within this property
    • Leisure trip
    • Family with young children
    • Studio with Courtyard View
    • Stayed 7 nights
    • Submitted from a mobile device

    Pools maintenance

    Good rooms, clean, good location

    Stayed in July 2023

  • Reviewed: August 8, 2023

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Ambience

    Stayed in August 2023

Showing 1 - 25

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