Amazing location, right on the door step of central park. Beautiful old style with charm.

Stayed in December 2024

Nothing was wrong.

This is an Oh my God place!!! Excellent staff service and attendance, beautiful decorations, very clean, utilities were always available, location is awesome. The best of the best!

Stayed in November 2024

It is pricy but then you have to look at location and history - if its good enough for David Bowie ... !! Other than that and a problem with the safe it was a great stay.

Everything - the room was excellent, the staff brilliant, location could not be better for what we wanted. Having such an excellent venue for breakfast/drinks/food next door was also great. All this and such a comfortable bed, and lots of amenities in the room. Please note its Art Deco or thereabouts, so some may call it old style - we arrived on the Queen Mary 2 so it fitted in with the style perfectly.

Stayed in August 2024

Everything is excellent

Stayed in June 2024

Nothing

Tasteful modernisation of an older property. Staff could not have been more helpful. Perfectly located. Not cheap, but a real treat. Stayed in some great hotels and this was as good as the best.

Stayed in June 2024

Fantastic hotel but the best was the front desk, a lady call Tammy, outstanding service make this special ocasión ( my wife birthday) a event to renember.

Stayed in June 2024

Nothing - and I don't often say that!

The location on 5th Av and 59th Street (Midtown, south east corner of Central Park) is just the best. The staff were exceptional and the room (1615) beautifully designed and quiet. We stayed 6 nights. The bed was really comfortable with quality linen and pillows. We also liked the Cipriani restaurant next door, which can be accessed through a door in the hotel lobby. We had breakfasts there and a lunch. Hotel guests get a 20% discount. It's a popular venue, so lunch/dinner reservations are recommended.

Stayed in May 2024

Noisy air conditioning unit. There was no one at the business centre (on two occasions) to help with printing. Room service with limited hours, relying on Harry Cipriani - the ground floor restaurant that also acts like hotel restaurant. Street noise may be a little annoying at times ; sound insulation is clearly dated.

Staff is pleasant and courteous. Location is excellent. View as well. Our suite was well appointed, pleasant and tastefully furnished. Bed is comfortable.

Stayed in May 2024

Bathroom tiny. Very little counter space. Plug for hair dryer not working.

Beautiful old style hotel. Rooms large and comfortable.

Stayed in May 2024

A beautiful Hotel in an amazing location. I thoroughly enjoyed my stay, just a fantastic Hotel.

Stayed in April 2024

nothing much as it was great.

I liked the room upgrade we received. that was great experience. we were given a suite with city view which is amazing.

Stayed in March 2024

Old interior. The shower, needs improvement.

Location

Stayed in March 2024

Rooms are larger than the norm for NYC

Staff were always friendly.

Stayed in February 2024

There was nothing i didnt like.

The whole experience was exceptional.From the moment you arrive you are cared for by such lovely friendy and caring staff. The painted ceilings are truely breathtaking and the lift interior is stunning. You are escorted in the lift every time you call it. The room. is huge and sumptous with everything you could possible need provided. This is a proper old school hotel and worth every penny. Im visually impaired and this was my first trip away in many years and they we fantastic at helping me whenever i asked. The attached restaurant which has been open since 1927 is wonderful from breakfast through to dinner. If im ever able to i would definatly stay here again. I would like to thank the housekeeping lady who was so kind and caring.

Stayed in December 2023

I have no complaints at all.

A truely unique and magical hotel wiyh so much history. The staff are amazing. Nothing is too much trouble. They know you by name. So frienfly snd helpful. The pictures dont do justice to the srtwork on the ceilings or the lifts. The room is amazingly appointed with everything and more that you could need. The beds are dupurbly comfortsbke. The hotel is at the top of 5 th ave opp central park so perfect. They sre very dog friendly too. If im able to return to NY it will be the only place i would stsy. The restaurant attached is supurb from breakfast through to dinner and evetything inbetween.

Stayed in December 2023

The decoration inside the room need to updating and renovation

The staff and the location and the room size after upgrading was perfect and I like the Italian restaurant Capariani which is in the same building

Stayed in December 2023

location

A well-run friendly place!

Stayed in November 2023

Awesome location even better service!

Stayed in November 2023

Stylish and well located - spacious rooms and so quiet for such a central location

Stayed in October 2023

There nothing except that it y takes a long time to the water to get hot in the hand shower

It’s v clean and tidy and eager to help

Stayed in October 2023

I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.

Stayed in August 2023

Nothing

It was an exceptional experience in every way. Location, comfort and most importantly customer service wise.

Stayed in July 2023

Its a stunning location in New York and the beds are divine! Having Harry Cipriani on the doorstep and for room service is a real treat.

Stayed in June 2023

no dislikes whatsoever!

convenient location, quiet, beautiful interiors, such attentive staff!

Stayed in June 2023