Reviews of Marriott Vacation Club®, New York City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
33 West 37 Street, New York, NY 10018, United States
#40 of 431 hotels in New York
Guests' ChoiceReview Score
Based on 257 hotel reviews
8.8Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
9.5
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Facilities
8.8
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Staff
9.2
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Value for money
8.3
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Free Wifi
10.0
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Reviewed: March 27, 2025
Lorraine
United States4 Reviews1 helpful vote10“Great stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great location to theater district and time square also Macys.
Stayed in March 2025
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Reviewed: March 26, 2025
Hadas
Israel26 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe King Room with Sofabed
- • Stayed 8 nights
Checkin is fairly late (16:00 PM). Elevators were slow and often loaded.
Great hotel - location was great. Loved the room, it was big and clean.
Stayed in March 2025
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Reviewed: March 25, 2025
Glenis
New Zealand3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room with Sofabed
- • Stayed 7 nights
- • Submitted from a mobile device
No guest laundry facilities
Stayed in February 2025
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Reviewed: March 23, 2025
Teresa
United States3 Reviews10“It was a great experience.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No issues
Convenient and clean and the staff was very friendly and helpful.
Stayed in March 2025
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Reviewed: March 10, 2025
Diane
United Kingdom17 Reviews1 helpful vote9.0“Perfect location”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Minor dislike was view from our bedroom window but it didn’t bother us as we spent very little time there
Everything. No complaints
Stayed in March 2025
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Reviewed: March 3, 2025
Zachery
United States7 Reviews10“Comfortable clean safe”- • Leisure trip
- • Group
- • King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Roof top bar menu wasn’t really attractive when it came to food
Staff was great they remembered my name and also the room and view was great the beds we comfortable.
Stayed in March 2025
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Reviewed: March 1, 2025
Scott
New Zealand23 Reviews4 helpful votes9.0“Would definitely recommend 👍🏻”- • Leisure trip
- • Couple
- • Deluxe King Room with Sofabed
- • Stayed 8 nights
- • Submitted from a mobile device
Nothing
Very central and walking distance to almost everything we wanted to see
Stayed in February 2025
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Reviewed: February 21, 2025
Donna
United Kingdom5 Reviews10“Excellent stay”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
Rooftop bar only open Tuesday -Saturday during the winter.
Centrally located, very clean, staff very friendly.
Stayed in February 2025
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Reviewed: February 12, 2025
Berenice
United Kingdom3 Reviews8.0“I would stay here again”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
- rooms are small but this is normal for NYC - they will put a hold on your card in case of damages but this is released providing there are no issues with your stay, I had no issues with this and it was returned after a few working days. - rooftop bar was closed when we went - we did not have a good view from our room, we were facing another building and had limited natural light
-Location was great! - ALL staff were very friendly and helpful, I have never stayed anywhere where the level of service is so consistent. Particular mention to the repairs team who came immediately in the night on two occasions when we had reported issues - the soundproofing was great, the room doors are very close together so we were concerned about noise but we did not hear our neighbours throughout our stay apart from entering/leaving their rooms - room was always cleaned to a good standard - concierge was very knowledgeable - AC worked very well - fridge available to store any snacks or drinks - Full length mirror
Stayed in January 2025
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Reviewed: January 29, 2025
Patrick
United Kingdom1 review9.0“Great location with good value for money for short or long stays for leisure or business.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
It's not really a complaint - our room was a bit small but I thought it might be from the pictures available, and it really wasn't a problem for our short 2 night stay.
We were very happy with the price when compared to location, the Mariott Vacation Club is very ideally located for a quick visit like ours. A host of midtown's most famous locations are within a 15-20 minute including Empire State Building, Times Square, Grand Central and Penn station (where we travelled in and out from), with places like Rockefeller Centre and Radio City another few minutes beyond that. The staff were very friendly and accommodating, we managed to get into our room earlier than check in time, and they gladly stored our bags after check out for a few hours which allowed us to explore the city more before we left. Our room was clean, and that goes for any other area of the hotel we accessed too. We didn't avail of the breakfast or restaurant so I can't comment to that, but it looked like a nice space, wish I had more time to properly try it out. There was a nice rooftop bar that was closed on the days we were there, but we were still able to access to relax and enjoy the view. They seemed to have a decent fitness centre too but we didn't have a chance to use it due to our short stay. In summary we would happily return to Mariott Vacation Club!
Stayed in January 2025
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Reviewed: January 19, 2025
Dominik
Czech Republic36 Reviews9 helpful votes8.0“Clean, Well-Equipped, and Perfectly Situated”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The hotel appeared somewhat outdated, and the staff could have been more welcoming.
The hotel is in a fantastic location. Our room was impeccably clean and well-equipped with everything we needed. I had to work from the room occasionally and truly appreciated the reliable and high-speed Wi-Fi.
Stayed in January 2025
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Reviewed: December 29, 2024
Jack
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Out of order elevator, and the cleaning lady knocking at the door at 8-9am
Stayed in December 2024
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Reviewed: November 21, 2024
Terry
Canada8 Reviews10“A great hotel with terrific people.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Terrific, friendly staff; good location; clean and quiet rooms
Stayed in November 2024
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Reviewed: November 3, 2024
Jesseca
United States3 Reviews1 helpful vote10“Nice room and good location”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
My only issue was feeling pressured to attend the vacation club meeting to try to get me to buy a timeshare. I wish I had known that was going to happen so I could at least mentally prepare after two weeks of traveling and being exhausted.
I loved the room and the bathroom. We had been dealing with showers on a cruise ship for over two weeks so it was nice to take a shower with actual water pressure. The location was great. It was easy to walk to multiple places.
Stayed in October 2024
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Reviewed: October 18, 2024
Shahid
United Kingdom5 Reviews1 helpful vote10“Entire stay was excellent. Nikita, Frank and another security member were more than helpful at the end of our stay when”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Cleanliness. Friendly, welcoming, helpful and professional staff. Location. Amenities. Complementary coffee/ tea with coffee machine in room. View from rooftop. Facility to leave luggage after vacating room.
Stayed in October 2024
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Reviewed: October 3, 2024
Kathy
United States3 Reviews10“We had a great time and would certainly stay there again!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
The rooms were a tad small.
The facility was clean and the staff was super friendly and helpful!
Stayed in October 2024
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Reviewed: September 13, 2024
Peggy
United States1 review1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
Location was convenient to Time Square and Empire State Building
Stayed in August 2024
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Reviewed: August 16, 2024
Suzannah
United Kingdom12 Reviews2 helpful votes9.0“Great location with lovely staff!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing!
Great location without being too noisy Staff were incredibly friendly and welcoming Lots of lovely little touches (tours, water machine, lemon meringue pies in reception) Room was clean with lots of storage. We felt it was a good size too for NYC!
Stayed in August 2024
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Reviewed: August 13, 2024
Sally
United States1 review10“Great location, nice hotel”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds are really hard
Stayed in August 2024
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Reviewed: July 9, 2024
143sm
Israel66 Reviews4 helpful votes10Exceptional- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Would have liked a better workspace, i.e., a chair/desk combo
Everything except
Stayed in July 2024
-
Reviewed: June 5, 2024
Bruce
Australia20 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Great location, rooms a reasonable size (King Room)
Stayed in June 2024
-
Reviewed: May 19, 2024
Christine
Malaysia8 Reviews3 helpful votes8.0“Value for Money.”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Air con tends to have a loud noise but it is still bearable. Room size a bit small but acceptable.
Location is great. Staffs are friendly and helpful.
Stayed in April 2024
-
Reviewed: May 4, 2024
Phillip
United States2 Reviews8.0“Quick and peaceful.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room size! Amenities. No breakfast offering.
Stayed in April 2024
-
Reviewed: April 28, 2024
Daniel
Germany22 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Could be noisy, especially when construction work is outside.
Good location. Friendly staff. Security at entrance. Offer everday tours.
Stayed in April 2024
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