The pillows are too thin, and that breakfast isn’t included. The LOUD footsteps above me kept me up all night

This is a steal! Very good price for everything that is included! Will be back again!

Stayed in April 2025

We liked the location. We liked the amount of space our villa had. We enjoyed the swimming pool. Upon checkin, we we're directed to the back to get our parking pass. Unbeknownst to us, this was a sales pitch. We didn't appreciate having to listen to a sales pitch before receiving our parking pass. It was ultimately an underhanded bribe to sit in on a time share presentation, which we declined. Upon arriving in our villa, we noticed a few of the pans were dirty. They had dried up egg residue in them. The beds we hard. The carpet was dirty. The furniture is outdated. The customer service was subpar. I tried calling the front desk from my cell and was placed on hold 4 times. I ended up walking to the front office just to see the clerk talking to a friend of hers that worked at Publix. After I expressed my frustration, she (Shiann) helped me and provided decent service. I had to go back to the front desk the next evening, and spoke with the clerk who happened to be a guy. He was not helpful at all. I requested late checkout for the next day. He told me I had to call in the morning after not even checking to see if it was possible. After I questioned him, another clerk (Shiann) came and assisted me with my late checkout request. Overall, we enjoyed our stay. I would hope that Calypso Cay would take customer reviews into consideration regarding improvements they can make to ensure their customers are happy!

Stayed in April 2025

Stayed twice, approx. 3 weeks apart. 1st time had balcony facing parking lot & expressway, can't do anything about that but load music coming from parking lot party. (rap)

Everything was as should be. Actually everything was good, They talked about room updates for members , that would be awesome.

Stayed in March 2025

Shower pressure was abysmal and lay out felt a bit cramped. Parking fills up fast

Great location, close to the parks and restaurants, Walmart and convenience stores

Stayed in March 2025

The bed was a little uncomfortable; I think you guys need to invest in pillow top mattresses or foam memory.

The room was very spacious and we had several places to lounge around in and to be honest the shower was best part of the room; my partner and I enjoyed that that the most.

Stayed in March 2025

Hot Water ran out before bath was even over the Jets on the tub so baths were cold and showers didn't last 10min on hot

Loved the location to everything you need and the space and things to do on site as well

Stayed in March 2025

Great place to stay. Quiet and clean reasonable

Stayed in March 2025

Outside hallway needs some improvements including the elevators.

Awesome villas! Great customer service!

Stayed in March 2025

The only complaint I have and this is probably a water company complaint. The smell of the water was awful. We were afraid to shower but had to pray and go for it daily. We brushed our teeth with bottled water. Please fix the issue if at all possible 😏.

Everything was awesome during our stay. The villa was nice and comfortable. The screened in balcony was an added bonus allowing us to sit and relax without being pestered by bugs. The area was quiet, the beds were comfortable, the kitchen was stocked with everything we needed as we only had breakfast there. We had lunch and dinner out each night. We stayed from Wednesday-Sunday and will definitely be staying again in a month or so. Oh. Allow me to add the pool areas were nice, clean and comfortable.

Stayed in March 2025

Unit was SMALL. Kitchen table was ginormous. Too crowded then with island and dishwasher door.

Location

Stayed in February 2025

Check out time at 10 instead of 11

I like everything

Stayed in January 2025

My family and I loved the experience.

Stayed in January 2025

Very disappointed with this unit compared to the one I had the year previous. Not a great layout and the whole development is definitely looking a little dated. I intend to cook, but there wasn’t even a pot or frying pan in the kitchen. I’d like to come back, but I would have to be Assured it would be in the building. I have previously, much newer and nicer unit.

The location was good proximity to my destination. Staff was very nice as well.

Stayed in January 2025

Shower head was not adjustable and not handicap assessable.

The balcony.king size bed,

Stayed in February 2025

Was very loud with traffic and highway so close. Our room keys didn’t work twice.

Pool area was very nice. Room was clean and outdoor area was great

Stayed in February 2025

Staff were wonderful and the property was great. The only thing is that we were on the bottom floor and we could hear everything with people loud. Each night I had to go to the front desk but they did help take care of it.

Stayed in February 2025

Timeshare sales presentation as stated above.

Location was great. Had to walk a little ways to fully use all the activities. No karaoke or much activities going on at this resort. Took a timeshare presentation tour and was treated very rude. The presentation persons kept us way past the 1 1/2 hour time slot we were told it would be. Very pushy and over the top trying to sell us something we did not want. Would never agree to another one of those.

Stayed in February 2025

Toilet could bigger and taller

Everything except toilets

Stayed in February 2025

Really no hot water

Nice area

Stayed in October 2024

Only bad thing was some very small ants were on the counters and walls. Everything else was great.

Stayed in January 2025

in booking.com you are saying the property is a( villa ) but actually it’s not it is an ( apartment ) at third floor ☹️ the car parking is not enough the pillows are not in good condition there is a bad smell in the water

bed is okay

Stayed in January 2025

The sofa bed was not very comfortable. My son only slept on it for one night.

The apartment was spacious enough and had everything we needed. I really liked the leisure area.

Stayed in January 2025

Location was very good

Stayed in January 2025

I didn’t like how noisy it was. You could hear everything, specifically at night., not only from outside but also the hallways, people going up and down the stairs and the upstairs walking was extremely loud. I would never book that same room.

The villa was very clean and specious. The pool area was very nice, water was warm.

Stayed in December 2024