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  5. Reviews of The Westin Irving Convention Center at Las Colinas

Reviews of The Westin Irving Convention Center at Las Colinas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 West Las Colinas Blvd., Irving, 75039, United States

#5 of 89 hotels in Irving

Guests' Choice

Review Score

Based on 157 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.5

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 4, 2025

    8.0
    Overall it is nice hotel.
    • Leisure trip
    • Family with young children
    • Traditional King, Guest room, 1 King
    • Stayed 2 nights

    There's a big LED screen outside of the building. Although I close the curtain at night, the LED screen still makes the room bright. I cannot sleep well.

    Very clean & the mattress is firm enough for good sleep. Location is good too.

    Stayed in December 2024

  • Reviewed: September 23, 2024

    10
    We loved our stay, and will be back!
    • Leisure trip
    • Group
    • Traditional 2 Queen, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great! Location was great! Loved the hotel!

    Stayed in August 2024

  • Reviewed: September 21, 2024

    9.0
    Great location with bars and restaurants around!
    • Leisure trip
    • Family with young children
    • King Room with Adapted Tub - Mobility Accessible
    • Stayed 1 night

    Location is pretty cool, amazing bars around the property.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Sink drainage could be better. Light near bed was not working properly.

    Everything, it was a very nice hotel.

    Stayed in September 2024

  • Reviewed: August 16, 2024

    10
    Best hotel stay ever!
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    I loved my stay! I came for a concert and I was super impressed as soon as I walked in. The staff were friendly and the hotel had everything I needed and more. The CVS vending machine was a life saver. The room was clean and spacious, the shower was amazing (especially after the concert). They even had a little lavender oil roller for better sleep; that along with the comfortable bed made me sleep like a rock. It was within walking distance of the Toyota Pavilion and a row of restaurants.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The property was clean and well

    Stayed in August 2024

  • Reviewed: August 12, 2024

    10
    Modern, Neat & Clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    They don't have microwaves in the rooms, and the fridges are extremely small considering a family a four with 2 littles.

    The facility was very clean. The location was perfect and ideal for convenience. Also, I love the staff very attentive and polite.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    10
    Comfortable stay and restaurants walking distance, very nice area
    • Family with young children
    • Traditional 2 Queen, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    A lot of seatings in the lobby and very clean, the pool was so nice as well.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    9.0
    Westin is a nice choice for those with little bit higher budget
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Cold water in a pool

    Very nice area Walking distance to several restaurants Nice, clean, no problem

    Stayed in July 2024

  • Reviewed: June 16, 2024

    10
    Magnificent
    • Leisure trip
    • Couple
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Staff and room was excellent

    Stayed in June 2024

  • Reviewed: May 26, 2024

    10
    Wonderful and easy.
    • Leisure trip
    • Travelers with friends
    • Traditional 2 Queen, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the area which was close to the venue I was going to.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    There is no vent in the bathroom. The person who checked us in was not very forthcoming with information about the hotel.

    The shower was nice, the restaurant, and the food were excellent. Night Audit was very polite and helpful

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Family with young children
    • Traditional King, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything the safety and the location.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Traditional King, Guest room, 1 King
    • Stayed 1 night

    Great location has plenty of bars and restaurants in the area. We went for a concert at the Toyota Music Center and it was walking distance to there. Great restaurants on property and a nice heated pool.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    We enjoyed a clean and comforting stay at the Westin!
    • Leisure trip
    • Family with young children
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Our remote in the room did not work very well...it took about 15 minutes to get it to turn on Netflix, sign in, etc. We just gave up. I was a bit annoyed, because I just wanted to relax and watch TV after a long day. The blow dryer probably needs replacing in the room, it kept shutting off, however I brought my own so I just fetched that from my luggage. Overall, the complaints were small, but we did enjoy the properly working comforts of the room.

    I was attending a book fest at the convention center next door, so location was perfect. My husband and I enjoyed breakfast downstairs, and were very impressed with the chorizo and egg empanadas. They were delicious!!! The price per person to eat was what I would expect.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Excellent stay.
    • Business trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night

    Didn't find anthing to dislike too much to comment.

    Buffet breakfast had great selection. Lobby bright, modern and refreshing. Room facilities meet all my requirements.

    Stayed in March 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 1 night

    I find this hotel to be a little pricey but I love the location and the feel of the place. It is within walking distance of the toyota music factory, the convention center and several bars and restaurants.

    Stayed in November 2023

  • Reviewed: December 21, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    I mean.....it's hit or miss here. I have had mostly excellent Front desk staff and stay quite often. I always know that I might have to ask for another room because the room may or may not be clean.....😂😂😂 The managers are all amazing. This last stay it looked like the floors once off the elevator going to your room had not been vacuumed in more than a week or so. I like that the hotel doesn't have a lot of cloth furniture and mostly wood features in the rooms because bedbugs are a concern and on the rise. We will probably stay here again just because the Hotel Crescent rooms are awkward and Rosewood Mansion is just too expensive to stay at every time we come down to Dallas. Overall, I would say the room layout is better than the Crescent. It seems like higher end hotel have been having issues with cleaning staff lately, but it was a pandemic and I figure it is going to take a bit for hotels to get back up to standard. Thanks for always changing out rooms when our room was clean. And thanks for the extra bottles of water!!! See you again soon. The Bennetts.

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional 2 Queen, Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: October 14, 2023

    10
    I'm coming back next year and I may bring my dogs.
    • Leisure trip
    • Group
    • Traditional King, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    The mattress wasn't as soft as I have at home but I don't expect a hotel to please everyone in that aspect. It's very subjective.

    I loved the cleanliness and the location to the convention center which was why I was there. Plus I was able to get my Starbucks in the morning.

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Two of the valet guys were rather rude. They ignored me a numerous of times.

    Cleanliness & the beautiful features.

    Stayed in October 2023

  • Reviewed: September 12, 2023

    9.0
    Conveniently located, comfortable stay in Las Colinas
    • Leisure trip
    • Family with young children
    • Traditional 2 Queen, Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The location was excellent, close by to restaurants.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Parking costs $18 per night. That should really be included with your stay.

    Pretty much everything.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Traditional King, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the night view was the most beautiful

    Stayed in August 2023

Showing 1 - 25

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