400 West Las Colinas Blvd., Irving, 75039, United States
#5 of 89 hotels in Irving
Guests' ChoiceBased on 157 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.3
Facilities
9.2
Staff
9.2
Value for money
8.5
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 4, 2025
Emily
United StatesThere's a big LED screen outside of the building. Although I close the curtain at night, the LED screen still makes the room bright. I cannot sleep well.
Very clean & the mattress is firm enough for good sleep. Location is good too.
Stayed in December 2024
Reviewed: September 23, 2024
Penny
United StatesBreakfast was great! Location was great! Loved the hotel!
Stayed in August 2024
Reviewed: September 21, 2024
Mona
United Arab EmiratesLocation is pretty cool, amazing bars around the property.
Stayed in September 2024
Reviewed: September 16, 2024
Madison
United StatesSink drainage could be better. Light near bed was not working properly.
Everything, it was a very nice hotel.
Stayed in September 2024
Reviewed: August 16, 2024
Sara
United StatesI loved my stay! I came for a concert and I was super impressed as soon as I walked in. The staff were friendly and the hotel had everything I needed and more. The CVS vending machine was a life saver. The room was clean and spacious, the shower was amazing (especially after the concert). They even had a little lavender oil roller for better sleep; that along with the comfortable bed made me sleep like a rock. It was within walking distance of the Toyota Pavilion and a row of restaurants.
Stayed in August 2024
Reviewed: August 13, 2024
Ricky
United StatesThe property was clean and well
Stayed in August 2024
Reviewed: August 12, 2024
Dominique
United StatesThey don't have microwaves in the rooms, and the fridges are extremely small considering a family a four with 2 littles.
The facility was very clean. The location was perfect and ideal for convenience. Also, I love the staff very attentive and polite.
Stayed in August 2024
Reviewed: July 30, 2024
Marivic
United StatesNone
A lot of seatings in the lobby and very clean, the pool was so nice as well.
Stayed in July 2024
Reviewed: July 28, 2024
Miroslav
SlovakiaCold water in a pool
Very nice area Walking distance to several restaurants Nice, clean, no problem
Stayed in July 2024
Reviewed: June 16, 2024
Courtney
United StatesStaff and room was excellent
Stayed in June 2024
Reviewed: May 26, 2024
Kiplimo
United StatesI loved the area which was close to the venue I was going to.
Stayed in May 2024
Reviewed: May 15, 2024
Peter
United StatesThere is no vent in the bathroom. The person who checked us in was not very forthcoming with information about the hotel.
The shower was nice, the restaurant, and the food were excellent. Night Audit was very polite and helpful
Stayed in May 2024
Reviewed: May 13, 2024
Rhonda
United StatesNothing
Everything the safety and the location.
Stayed in May 2024
Reviewed: May 2, 2024
Dfriel06
United StatesGreat location has plenty of bars and restaurants in the area. We went for a concert at the Toyota Music Center and it was walking distance to there. Great restaurants on property and a nice heated pool.
Stayed in April 2024
Reviewed: April 29, 2024
Vanessa
United StatesOur remote in the room did not work very well...it took about 15 minutes to get it to turn on Netflix, sign in, etc. We just gave up. I was a bit annoyed, because I just wanted to relax and watch TV after a long day. The blow dryer probably needs replacing in the room, it kept shutting off, however I brought my own so I just fetched that from my luggage. Overall, the complaints were small, but we did enjoy the properly working comforts of the room.
I was attending a book fest at the convention center next door, so location was perfect. My husband and I enjoyed breakfast downstairs, and were very impressed with the chorizo and egg empanadas. They were delicious!!! The price per person to eat was what I would expect.
Stayed in April 2024
Reviewed: April 1, 2024
Del
United KingdomDidn't find anthing to dislike too much to comment.
Buffet breakfast had great selection. Lobby bright, modern and refreshing. Room facilities meet all my requirements.
Stayed in March 2024
Reviewed: January 22, 2024
Kerry
United StatesI find this hotel to be a little pricey but I love the location and the feel of the place. It is within walking distance of the toyota music factory, the convention center and several bars and restaurants.
Stayed in November 2023
Reviewed: December 21, 2023
Emelyn
United StatesI mean.....it's hit or miss here. I have had mostly excellent Front desk staff and stay quite often. I always know that I might have to ask for another room because the room may or may not be clean.....😂😂😂 The managers are all amazing. This last stay it looked like the floors once off the elevator going to your room had not been vacuumed in more than a week or so. I like that the hotel doesn't have a lot of cloth furniture and mostly wood features in the rooms because bedbugs are a concern and on the rise. We will probably stay here again just because the Hotel Crescent rooms are awkward and Rosewood Mansion is just too expensive to stay at every time we come down to Dallas. Overall, I would say the room layout is better than the Crescent. It seems like higher end hotel have been having issues with cleaning staff lately, but it was a pandemic and I figure it is going to take a bit for hotels to get back up to standard. Thanks for always changing out rooms when our room was clean. And thanks for the extra bottles of water!!! See you again soon. The Bennetts.
Stayed in November 2023
Reviewed: November 21, 2023
Jose
United StatesNothing
Everything
Stayed in November 2023
Reviewed: October 14, 2023
Jennifer
United StatesThe mattress wasn't as soft as I have at home but I don't expect a hotel to please everyone in that aspect. It's very subjective.
I loved the cleanliness and the location to the convention center which was why I was there. Plus I was able to get my Starbucks in the morning.
Stayed in September 2023
Reviewed: October 2, 2023
Ashley
United StatesTwo of the valet guys were rather rude. They ignored me a numerous of times.
Cleanliness & the beautiful features.
Stayed in October 2023
Reviewed: September 12, 2023
Melanie
United StatesThe location was excellent, close by to restaurants.
Stayed in September 2023
Reviewed: September 7, 2023
Jessica
United StatesParking costs $18 per night. That should really be included with your stay.
Pretty much everything.
Stayed in September 2023
Reviewed: August 28, 2023
Nabi
United StatesThe room and the night view was the most beautiful
Stayed in August 2023
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