Reviews of The Westin Jekyll Island Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
110 Ocean Way, Jekyll Island, GA 31527, United States
#10 of 16 hotels in Jekyll Island
Guests' ChoiceReview Score
Based on 189 hotel reviews
8.8Score breakdown
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Cleanliness
9.3
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Comfort
9.4
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Location
9.8
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Facilities
9.2
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Staff
9.3
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Value for money
8.2
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Free Wifi
8.0
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Reviewed: April 12, 2025
Christine
United States21 Reviews10“A relaxing vacation at a wonderful resort!”- • Leisure trip
- • Group
- • Ocean View, Guest room, 2 Queen, Balcony
- • Stayed 4 nights
The location is great. Beach front. A clean beach. You just wake up in the morning and head to the beacg for a walk.
Stayed in April 2025
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Reviewed: March 16, 2025
Luciano
United States2 Reviews10“I loved the experience”- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 3 nights
- • Submitted from a mobile device
Small parking lot
Beautiful hotel, nice view, very clean and with great facilities
Stayed in February 2025
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Reviewed: March 12, 2025
Rose
United States10 Reviews1 helpful vote10“Very relaxing and enjoyable”- • Leisure trip
- • Couple
- • Ocean View, Guest room, 2 Queen, Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
My husband ordered room service and the menu said 1/2 of a chicken but when it arrived it was a tiny piece of chicken. It was very pricey for what you received.
It’s beautiful
Stayed in March 2025
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Reviewed: February 6, 2025
Fraysher
United States4 Reviews10“Awesome”- • Leisure trip
- • Couple
- • Partial Ocean View, Guest room, King
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Every thing
Stayed in February 2025
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Reviewed: January 26, 2025
Jim
United States6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Partial Ocean View, Guest room, King
- • Stayed 2 nights
the entire experience was fantastic. And Judi - at the front desk -- was incredibly friendly and helpfull. She is someone we look forward to seeing againn on our next stay. we also especially liked the fact that we chose a slow time of year, without the crowds and without the summer heat. It was perfect weather and we had a glorious suite and balacony overlooking the ocean. JUst a wonderful eperience.
Stayed in January 2025
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Reviewed: January 13, 2025
William
United States12 Reviews10“Outstanding Jekyll Island oceanfront getaway.”- • Leisure trip
- • Couple
- • Ocean Front, 1 Bedroom Junior Suite, 1 King, Balcony
- • Stayed 1 night
Our stay was just too short! :)
Beach view was incredible. Dinner at the restuarant was really good. They feature a Georgia "Coastal" menu.
Stayed in January 2025
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Reviewed: January 5, 2025
Jill
United States24 Reviews9.0“Room was comfortable and staff friendly. Will stay again.”- • Leisure trip
- • Couple
- • Island View, Guest room, 2 Queen, Inland view
- • Stayed 2 nights
- • Submitted from a mobile device
The restaurant was disappointing, slow services. Food arrived cool not hot. Not everything on menu available.
Stayed in January 2025
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Reviewed: January 3, 2025
Fountain
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 1 night
- • Submitted from a mobile device
We didn't get to use the breakfast vouchers . The wait was very long. So we left for home instead.
Stayed in January 2025
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Reviewed: November 30, 2024
Jason
United States1 review8.0“Great getaway”- • Leisure trip
- • Couple
- • Ocean View, Guest room, 1 King, Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Location and the pool were great
Stayed in November 2024
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Reviewed: November 20, 2024
Taylor
United States1 review9.0“The location was amazing but be prepared to spend some extra money.”- • Leisure trip
- • Couple
- • Ocean View, Guest room, 1 King, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
We booked an Ocean View and we very much felt like we had a partial ocean view. There are no complementary meals, coffee, or WiFi. We tried to call the from desk once and only got bots. We couldn’t get in touch with a real person.
We loved the location. The hotel is very close to the beach as well as shops and restaurants. Complementary beach chairs were awesome and we loved waking up to the sounds of the ocean.
Stayed in November 2024
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Reviewed: November 13, 2024
Robert
United States10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Ocean Front, Guest room, 1 King, Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was very good and the staff was very friendly and helpful throughout the property.
Stayed in November 2024
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Reviewed: October 28, 2024
Billie
United States6 Reviews10“I love the Westin!”- • Leisure trip
- • Family with young children
- • Ocean Front, Guest room, 2 Queen, Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
I loved all staff from Valet to my fav “Anna” to breakfast and dinner staff! Tiffany and Kaitlyn!
Stayed in October 2024
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Reviewed: August 21, 2024
Edward
United States3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 5 nights
- • Submitted from a mobile device
Great location, the staff was wonderful.
Stayed in August 2024
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Reviewed: July 16, 2024
Ryan
United States16 Reviews1 helpful vote9.0“Hot and Humid, but the staff was fantastic.”- • Business trip
- • Family with young children
- • Island View, Guest room, 2 Queen, Inland view
- • Stayed 4 nights
- • Submitted from a mobile device
The explanation of the pet policy was a little unclear at the beginning of our stay and upon checkout, we ended up with a bill that was higher than expected. Maybe some better clarification on the front end for guests with pets. Minor, very minor gripe.
The property was absolutely beautiful.
Stayed in July 2024
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Reviewed: July 16, 2024
Nancy
United States6 Reviews10“Hope to come back again”- • Leisure trip
- • Family with young children
- • Ocean View, Guest room, 2 Queen, Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Location perfect. We enjoy history so like to visiting the historical places. Loved the driftwood beach and bought a picture at the gift shop plus jewelry. Enjoyed the restaurants, the driftwood and the weep pub.
Stayed in June 2024
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Reviewed: July 15, 2024
Nancy
United States5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 2 nights
- • Submitted from a mobile device
We never left the resort!
Stayed in July 2024
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Reviewed: July 12, 2024
Michelle
United States16 Reviews2 helpful votes8.0“Memories were made”- • Leisure trip
- • Family with young children
- • Ocean View, Guest room, 2 Queen, Balcony
- • Stayed 3 nights
Disappointed the hot tub outside was not working. Pay a lot of money not to be able to use all amenities. The ice machine on the 3rd floor was not working. It was only fixed when I said something. My coffee machine did not work. It was replaced but that should be checked prior to arrival. The pool was a little merky. They changed out the dining room furniture the last day we were there. Chairs very uncomfortable. Liked the previous furniture better. Sofa chairs, etc. Honestly, alittle pricey for what you get. I have stayed at other Westin/Marriott beach hotels at same price and received much more of a value for your dollar.
The location and view were great. The bed and pillows are very comfortable. Staff were friendly. Food was good. Thank you for the late checkout on our last day. That meant everything!
Stayed in July 2024
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Reviewed: June 23, 2024
Sondra
United States5 Reviews9.0“50th Birthday Getaway”- • Business trip
- • Family with young children
- • Coastal Ocean View, 1 Bedroom Studio Suite, 1 King, Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Could use some updates and deep cleaning of some areas.
Location was great, accommodations were good.
Stayed in May 2024
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Reviewed: May 28, 2024
Heather
United States1 review10“Amazing! My family loved it!”- • Leisure trip
- • Group
- • Ocean View, Guest room, 2 Queen, Balcony
- • Stayed 3 nights
The service everywhere was a bit slow. Not that the customer service wasn't there because it was. Everyone was amazing, its just not a very fast paced environment coming from the hustle and bustle of florida. All that to say, it was still a great hotel and experience.
Everything was very nice and clean. The actual hotel is beautiful and the location is great!
Stayed in May 2024
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Reviewed: May 26, 2024
Emily
United States4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Ocean Front, Guest room, 2 Queen, Balcony
- • Stayed 7 nights
- • Submitted from a mobile device
Hot tub/spa under repair, floors carpet and tile in dire need of replacement
Location
Stayed in May 2024
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Reviewed: May 22, 2024
Donna
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was great
The location was excellent, the staff very polite and met any need we had.
Stayed in May 2024
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Reviewed: May 14, 2024
Jim
United States2 Reviews8.0“It was a comfortable, short term getaway stay.”- • Leisure trip
- • Couple
- • Island View, Guest room, 2 Queen, Inland view
- • Stayed 2 nights
Was surprised that the Westin didn't offer complementary coffee service in the lobby as most of the hotels we've stayed out on Jekyll Island do.
Great location. Convenient parking. Walk to shopping and dining.
Stayed in May 2024
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Reviewed: May 6, 2024
Tammy
United States1 review10“Opulence meets ocean front!”- • Leisure trip
- • Couple
- • Island View, Guest room, 1 King, Inland view
- • Stayed 2 nights
The toilet seat had pee on it when we arrived which I thought was odd.
Right on the beach is exactly what we wanted. Everything was posh!
Stayed in May 2024
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Reviewed: May 4, 2024
Bruce
United States11 Reviews10“With exception of dog barking we had a great time and enjoyed this hotel and service was excellent”- • Leisure trip
- • Couple
- • Ocean Front, Guest room, 2 Queen, Balcony
- • Stayed 4 nights
barking dogs on either side of our balcony...the hotel should put all pet owners next to each other on parking lot side. Some dogs were left on balconys and in rooms evidently during the day.
Room with view, beds, large tv, within walking distance to other shops and restuarants
Stayed in May 2024
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