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  5. Reviews of voco The Tuxon by IHG

Reviews of voco The Tuxon by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

960 S Freeway, Tucson, 85745, United States

#34 of 115 hotels in Tucson

Guests' Choice

Review Score

Based on 376 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.1

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.5

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: July 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean place! I enjoyed everything.

    Stayed in July 2024

  • Reviewed: June 24, 2024

    10
    great hotel for a weekend fun and relax.... dont like the cashless system
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    cashless for payment... i dont really like the idea of paying the room only in credit card or debit and the retention that the hotel do when you pay for the room, it takes 3 or 4 days bussines days to gave it back.... anything else is great

    it was a really relax hotel... it is good for scape in a weekend, the rooms are very clean and you cant hear nothing of the noise that is outside, really secure place as well, really closed from downtown.... i will return for sure

    Stayed in May 2024

  • Reviewed: June 13, 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 2 nights

    Hotel was great, amenities were excellent. Would definitely stay again.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    10
    I loved how clean and updated the hotel is. The hospitality was great as well as the amenities. Would definitely stay he
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean, great hospitality team, great amenities and ample parking.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    5.0
    Disappointed inexperienced unwelcoming reception staff that let down a lovely hotel
    • Business trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The reception staff were not very helpful totally confused my booking and lacked what hotel reception staff need and that of for guests to feel Welcome and appreciated. Thankfully what appeared to be the manager had got the skills his staff have not

    Property was beautiful

    Stayed in June 2024

  • Reviewed: June 3, 2024

    5.0
    Waste of money
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too expensive!! The pet fee was astronomical and there was no complementary breakfast. I felt that I paid too much and really didn’t receive much of anything.

    Nice vibes and friendly staff

    Stayed in June 2024

  • Reviewed: May 29, 2024

    10
    Great hotel to relax and enjoy with the family.
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The ice machine was not working but the bar was nice enough to give us cups with ice.

    Great staff, amazing bedlovely pool! Great to relax and enjoy with the family.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    The stay was amazing i will definitely be going back again AAA+++
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The door room door shuts really hard on its own it was a safety concern for me due to the fact that i have small ones

    This place to great the staff is friendly and everything is so clean

    Stayed in May 2024

  • Reviewed: May 7, 2024

    1.0
    Horrible experience with a cockroach in a shower and unconcerned staff.
    • Leisure trip
    • Travelers with friends
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    There was a big cockroach in a shower! The guy at the reception desk was not interested at all and didn’t provide any help and was completely unconcerned. Room was small, stuffy and the air was not fresh.

    Photos that were not the same as reality

    Stayed in May 2024

  • Reviewed: April 27, 2024

    10
    For the short time we were there it was lovely and we would stay again. Kids really loved the pool!
    • Leisure trip
    • Family with young children
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The floors of the room were very dirty (wiped up water from getting out of the shower and the towel was black. The air conditioner is very loud turning off and on which did keep us up at night.

    Location, Style of rooms and property, great food and drinks. Loved the pool as well.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable room, had everything we needed. Pool was very relaxing after a hot day.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    3.0
    Cool Eclectic Design. Fun vibe. Rude Front Desk. Bad Customer Service.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff put us in a nice room in the back however there was a pre scheduled exterior painting of walls and doors early the next morning. The painters asked us to move our car very early so that they could put plastic down in the parking lot. That was the first issue. We went to the lobby to eat breakfast and work until our late checkout time (offered to us by the night time staff member) When we went up to our room, the walkway had plastic taped down and all room doors were taped to begin painting and our room key did not work. The painting staff had a master key and they let us in. We complained about the major inconvenience to the front desk and asked why they would have booked us into the back room when they knew it was pre scheduled for painting AND they had several other inner courtyard rooms available. She was very unconcerned and not willing to to offer any compensation for the room. We asked her to reactivate our keys so that we could get the rest of our belongings and after making the walk to the back and up the stairs, they still didn’t work. We were also were concerned that the painting crew, who were not hotel staff, had full access to our room with a master key.

    The redesign of an older property was done well. Cool and eclectic.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome value for the price. Excellent accommodations and love the bar and poolside seating outside of room💓💓💓

    Stayed in March 2024

  • Reviewed: January 25, 2024

    10
    This is definitely my go to place for staying in Tucson. I highly recommend it to anyone who visits.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all.

    I loved everything about this place. I especially loved the retro style and all of the upgrades. Everything was very clean and well maintained and the staff was amazing.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    5.0
    Close to downtown, gated, nice pool area and lobby bar/food. If it’s priced right, there’s value in this stay.
    • Leisure trip
    • Couple
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms, noisy surroundings (outside construction work and other doors opening and closing came through the walls too easily.)

    Lobby amenities, staff and bed were all great.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    10
    We will definitely be back, hopefully in the summer when we can enjoy the pool
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 1104 needs a bit of attention. Toilet paper holder is coming off the wall and someone has broken the security lock off the door. The room we stayed in a week earlier was perfect.

    We loved this property so much, we booked it again for our return trip. Great staff, rooms are modern, clean and comfy. Great property and value.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    10
    Loved it and will be back and tell everyone
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location wasn’t excellent, next to the freeway but we didn’t notice any noise inside the room at all.

    Everything was so clean and new and well maintained. The staff was super friendly and we were so impressed, we booked it a week later for our return trip. Wonderful little hotel!

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Great design, comfortable beds, super clean, you can leave you car close to you room.
    • Leisure trip
    • Group
    • Double, Guest room, 2 Double
    • Stayed 1 night

    Everything! Beds are super comfy!!!

    Stayed in September 2023

  • Reviewed: December 13, 2023

    10
    Fabulous place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great place to stay! Secure, clean, friendly staff, and restaurant/bar on site with great food. Will visit and stay with Tuxon again!

    Stayed in December 2023

  • Reviewed: December 8, 2023

    6.0
    Do NOT Stay Here - it's masssively overpriced
    • Leisure trip
    • Couple
    • Double Mountain View, Guest room, 2 Double, Mountain view
    • Stayed 1 night

    The room is VERY cramped and is simply an updated OLD Motel. Breakfast was not available when we had to leave. In short, the room was worth perhaps $70 per night, not $140+

    The bed and bath room were fine.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    10
    Chic & cozy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great little gem of a motel just off the highway but without the highway noise. Lovely chic decor & vibe. Friendly helpful staff with good eats, sights recommendations. Don’t pass this one up- nice little bar/eats area. Wished we had more time to enjoy. Comfortable bed, very cozy❤️

    Stayed in November 2023

  • Reviewed: November 30, 2023

    4.0
    Would not recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a motel? It’s not nice

    It was clean

    Stayed in November 2023

  • Reviewed: November 30, 2023

    2.0
    Very Poor
    • Leisure trip
    • Group
    • Double, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    There were people making noise above us all night. We called the front desk and they said they would handle it but it continued and it was super loud we couldn’t sleep. There was also a bright light outside of our window that shined into our room above the curtain so we couldn’t shut it out. I told the hotel the next morning during checkout and they said they would follow up but never did.

    Stayed in October 2023

  • Reviewed: November 19, 2023

    5.0
    It was fine but likely won’t come back
    • Leisure trip
    • Solo traveler
    • King Mountain View, Guest room, 1 King, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    There were several long black hairs throughout my room indicating it hadn’t really been cleaned as well as it should have been. My shower head leaked and there was no water pressure so I was unable to shower.

    Cute remodel. Comfy bed. Kind staff

    Stayed in November 2023

Showing 151 - 175

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