Reviews of Tru By Hilton Cedar Rapids Westdale This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3900 Westdale Parkway SW, Cedar Rapids, IA 52404, United States
#6 of 33 hotels in Cedar Rapids
Guests' ChoiceReview Score
Based on 218 hotel reviews
8.2Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.8
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Facilities
8.6
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Staff
9.2
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Value for money
8.3
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Free Wifi
8.5
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Reviewed: February 27, 2025
Kristin
United States13 Reviews9.0“Would book again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Overhead lighting above beds was too bright to ever turn on
Easy access. Free parking
Stayed in February 2025
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Reviewed: November 18, 2024
Leyna
United States6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hallways were freezing. Pool heater broken. Issue with remote and key. No pancake batter at br Alfa’s, had run out and when ask the Sunday am desk female she just told me “ well your gonna have to ask the breakfast attendant “ instead of helping facilitate that my husband actually had to go almost inside kitchen area to get someone. Was not a very customer service thing to do.
Steve was awesome We had issue with TV remote not working and he came up And fixed the sensor ! Also key was only keyed for 1 Night instead of 2 by a different night check in person. He fixed it promptly and offered to come to room make sure worked
Stayed in November 2024
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Reviewed: November 14, 2024
Jeffrey
United States1 review8.0Very Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
Rooms do not have closets or dressers. Makes it a bit more challenging to manage things when you are staying for more than one night. They had an issues with one of the elevators where it was not working for two days.
Great staff friendly and were all actively looking to help improve our stay. Nice gym and pool on property. Very close to the airport. would recommend the location. Clean and they offer lots of amenities if you need or want them.
Stayed in November 2024
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Reviewed: November 2, 2024
Bedoya
United States3 Reviews8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
New, good coffee
Stayed in October 2024
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Reviewed: October 26, 2024
Stephen
United States1 review9.0“I would stay there again without hesitation”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Nothing
Clean, comfortable bed
Stayed in October 2024
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Reviewed: October 15, 2024
Darrin
United States1 review8.0“A nice quick stay on our way to a football game.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
I wished there had been a dresser for clothes, as the clothes kind of got put everywhere. And I wish the pool had been warmer, but it was good size.
The location worked perfectly for us as we had to drive to Iowa City the day after arriving. The breakfast was good as it had a lot of options for everyone. Also liked the dining options nearby, and that the white board adjacent from the elevators had a bunch of dining recommendations.
Stayed in October 2024
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Reviewed: September 23, 2024
Carl
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 2 nights
We stayed in room 323 and it was excellent BUT the hallway to our room smelled a bit musty.
Breakfast was just OK
Stayed in September 2024
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Reviewed: September 21, 2024
Joseph
United States3 Reviews8.0“Just great!”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Minimalism…
Stayed in September 2024
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Reviewed: September 17, 2024
Vega
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
One bed was broken and my daughter cut her leg on it
Clean and plenty of choices at the front desk for snacks and drunks
Stayed in September 2024
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Reviewed: July 7, 2024
Neville
United States10 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms did not get dark and we had a family with toddlers that were loud until 1:00am.
Location and staff
Stayed in July 2024
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Reviewed: June 23, 2024
David
United Kingdom24 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
N there for long, place to sleep arrived late and left early, nothing to dislike.
Convenient place to stop on our travels across America, polite staff and clean bedrooms
Stayed in May 2024
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Reviewed: June 3, 2024
Scott
United States12 Reviews1 helpful vote8.0“$282 one room for a one night stay and having the pool being closed is armed robbery. Be aware!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
That the pool was closed and we did not know until we checked in. We planned to have grandkids over to swim but had to make different plans once we learned we had to go to a different hotel down the street to use the pool.
The breakfast was awful. Cold eggs and greasy sausage. It made me sick. Also they ran out of coffee.
Stayed in June 2024
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Reviewed: May 27, 2024
Jackson
United States1 review8.0“nice reception, about 4 miles away from down town, pretty close to shopping malls and restaurants.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
nice reception, about 4 miles away from down town, pretty close to shopping malls and restaurants, great packing for customers, clean and calm facilitate in a nice environment. Will recommend this place for family. My family was not disappointed.
nice reception, about 4 miles away from down town, pretty close to shopping malls and restaurants, great packing for customers, clean and calm facilitate in a nice environment. Will recommend this place for family. My family was not disappointed.
Stayed in May 2024
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Reviewed: May 20, 2024
Jodi
United States14 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Traffic noise at night
Convenient to event location and stores, restaurants.
Stayed in May 2024
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Reviewed: April 22, 2024
Teresa
United States14 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms were a little small.
Staff were friendly, helpful and tolerant.
Stayed in April 2024
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Reviewed: April 21, 2024
Leonard
United States18 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Rooms were on the small side. Could have used another chair and maybe a side table but again not enough room. Still it was comfortable for the amount of time we spent in the room.
Liked the design of the lobby/front desk that included the breakfast area in an large open area
Stayed in April 2024
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Reviewed: March 25, 2024
Mike
United States12 Reviews9.0“Good”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access
- • Stayed 1 night
- • Submitted from a mobile device
Everything
Very nice
Stayed in March 2024
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Reviewed: March 21, 2024
Patrick
United States16 Reviews9.0“Very pleasantly surprised. Nothing really negative to say. Quite unique.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
The wood floors in the bathroom
The breakfast was good and so was the location.
Stayed in February 2024
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Reviewed: March 5, 2024
Merlin
United States12 Reviews9.0“Don’t like breathing cigarette smoke on the property”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Pleasant
Stayed in February 2024
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Reviewed: February 12, 2024
Penny
United States1 review9.0“This wasn't a vacation, loss of family member.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The front morning gal working the 14th, 15th and 16th. Very rude, disrespectful, bossy and she has ZERO people skills! Because of her, I will not be back!
Breakfast was wonderful!
Stayed in January 2024
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Reviewed: January 6, 2024
Daniel
United States3 Reviews8.0“Overall a good stay”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast eggs were cold
Location & price.
Stayed in December 2023
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Reviewed: December 31, 2023
Ruth
United States1 review8.0“Would definitely stay here again, as I need a decent bed, and staff were excellent.”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Ended up adding a night to my stay and after paying the $109, noticed that room was $86 online, so would recommend paying by the day and checking on price frequently. I have issues with strong smell, so was glad I had my own soap. The only chair had wheels on it, so nowhere to put on socks.
The room was clean and bed was comfortable. Very basic and cheerful decor, large tv and plenty of towels. Staff were friendly and helpful and building was quiet. Nice pool and exercise room, though didn't use this time.
Stayed in December 2023
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Reviewed: August 3, 2023
Sarah
United States14 Reviews4 helpful votes9.0“Clean and friendly”- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room needed an extra blanket and pillows. More than two towels would have been nice too. It was a little pricy for a small room.
Property is newer and very clean. Parking was easy with a truck and trailer. Room was bright and clean. Front desk employees were very friendly and helpful. Breakfast was basic but good.
Stayed in August 2023
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Reviewed: July 19, 2023
Joel
United Kingdom150 Reviews18 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
wifi was poor
swimming pool and room
Stayed in July 2023
