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Reviews of Tru By Hilton Comstock Park Grand Rapids, MI This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

340 Dodge Rd NE, Comstock Park, MI 49321, United States

#1 of 2 hotels in Comstock Park

Guests' Choice

Review Score

Based on 400 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.8

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: January 15, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Place for clothes

    Stayed in January 2025

  • Reviewed: December 17, 2024

    6.0
    Everything was good except housekeeping never came didn’t get clean towels
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much yard

    Good location

    Stayed in November 2024

  • Reviewed: October 28, 2024

    7.0
    We got to the location and was greeted by friendly staff. When we got to the room, we noticed a consistent high pitched
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The room wasn’t very comfortable, left feeling tired and sore.

    The environment was very modern, the location was quiet and the staff was very friendly and helpful!

    Stayed in October 2024

  • Reviewed: September 9, 2024

    5.0
    It was decent, not worth the price for a one night stay.
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The room was tiny, it looked much bigger in the photos. No microwave in the room, the mini fridge was off when we got there and took forever to get cold once on. Tiny trash cans. Had to pay $25 “incase of property damage” bringing the grand total to $279.61 for ONE night!! Still waiting on my $25 to come back into my account after deep cleaning my room before we left just to at least get some of my money back.

    The breakfast was good, and the location. The makeup remover wipes in the bathroom and the soaps.

    Stayed in September 2024

  • Reviewed: June 25, 2024

    7.0
    Good but very loud at night because of highway traffic
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Highway US 131 is in direct proximity to the hotel and is very loud and kept me awake during the night.

    Stayed in June 2024

  • Reviewed: June 24, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kids running up and down the hallway late and sounded as if they were dragging furniture around in the room directly above ours at 10 pm! Very noisy which made it harder to relax and sleep.

    Decent location, very clean and friendly staff

    Stayed in June 2024

  • Reviewed: May 23, 2024

    7.0
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 25, 2023

    7.0
    Great hotel just noisy from nearby expressway
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Road noise

    No carpet

    Stayed in November 2023

  • Reviewed: October 30, 2023

    5.0
    It got the job done.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No bar. Terrible breakfast.

    Clean and modern

    Stayed in October 2023

  • Reviewed: October 1, 2023

    5.0
    Was woken up several times by people upstairs walking thru out the night!! It was uncalled for! Told staff when checked
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Noise

    Clean

    Stayed in September 2023

  • Reviewed: September 20, 2023

    3.0
    Never staying here again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights

    The room is so small there is no where to put your clothes and the worst part is the bed is soooooo uncomfortable that my husband and I had back and neck pain.

    Only the location.

    Stayed in July 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    Cool vibe, clean and safe.

    Stayed in June 2023

  • Reviewed: June 16, 2023

    4.0
    Staff very friendly, room clean but certainly not worth the price charged. Will not use again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    While clean, the room was extremely small and certainly not worth the $170 we paid for the night. In addition, the bed squeaked horribly like the springs were rusted. Loud noise every time we rolled over.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Power outage! Uncomfortable sleeping…

    Stayed in June 2023

  • Reviewed: May 8, 2023

    7.0
    I booked a King bed and got 2 queen beds. 😢
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Quick access to ball park

    Stayed in May 2023

  • Reviewed: May 4, 2023

    3.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    AC didn't work, charged 3x for full stay, chlorine is pool was strong make eyes water, TV internet didn't work, not a game room for kids just Foosball and board games.

    Breakfast was good.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    7.0
    We came to town for a concert at Van Andel. Great location!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The bed/pillows were not the most comfortable in my opinion. I realize I paid for a cheaper hotel option, but I did not sleep well because of the lack of comfort.

    The staff was very nice. The room was quaint and clean. The breakfast options in the morning was very nice!

    Stayed in March 2023

  • Reviewed: March 6, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard, rooms are small and they didn’t have high chairs for breakfast

    Couldn’t eat breakfast because they didn’t have high chairs

    Stayed in March 2023

  • Reviewed: February 9, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    they don’t clean rooms unless it’s requested

    new

    Stayed in January 2023

  • Reviewed: December 4, 2022

    1.0
    DO NOT STAY HERE!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Literally everything! The only reason I choose a 1 for the rating is because there's no option for 0! This was by far the worst hotel experience of my life! The front desk lady was incredibly rude, we were given the wrong room, our TV didn't work and nobody knew how to fix it, there's no information stating you need to be over 18 to book a room there posted anywhere in the booking app,, and the pool is much smaller than it appears, among other things. The bedding was stained and the beds were incredibly uncomfortable, I woke up in severe pain every morning! I will NEVER be staying at this place or any in the Hilton chain again!

    Nothing about the hotel itself, the area it's in is convenient.

    Stayed in December 2022

  • Reviewed: October 12, 2022

    6.0
    My husband loved no carpets in rooms
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    We had no cleaning services and we were there for 4 days!!!!! We were on the 3rd floor and it was rather noisy, a lot of trash left at the elevators!!! Pizza boxes, beer bottles, open food (smelly)

    No carpet in the rooms was a pleasant surprise. Initially well stocked on towels.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    1.0
    Very disappointed for the price I paid!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was disappointing, no sausage or bacon and bagel was stale. EXTREMELY DISAPPOINTED there was no coffee pot in the room! That is obsurd! No hottub and the pool was cold.

    I liked that my name was on the TV screen with "welcome.."

    Stayed in October 2022

  • Reviewed: September 7, 2022

    7.0
    Good value and location for us when visiting with family.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing was really a problem.

    Good location and clean facility. Good breakfast!

    Stayed in September 2022

  • Reviewed: July 26, 2022

    6.0
    New hotel with modern applicances but somewhat smaller than expected
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Room was smaller than expected. No soap in shower (empty holder). Breakfast lacked any type of fruit.

    All appliances in room were new and worked well. Good temperature control on AC, Parking was adequate. Beds comfortable

    Stayed in July 2022

  • Reviewed: July 14, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    I wish we figured out the double blind during the night, there was a huge lit up billboard outside our window making it extremely bright while trying to sleep. Was woken up by the police knocking on the neighbours door, a bit unsettling!

    Good location, easy to find

    Stayed in July 2022

Showing 151 - 175

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