Reviews of Tru By Hilton Eugene, Or This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3111 Franklin Blvd., Eugene, OR 97403, United States
#12 of 50 hotels in Eugene
Guests' ChoiceReview Score
Based on 466 hotel reviews
Score breakdown
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Cleanliness
9.0
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Comfort
8.8
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Location
8.5
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Facilities
8.6
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Staff
9.1
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Value for money
8.1
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Free Wifi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: December 14, 2022
Sally
United States16 ReviewsGooddecor too minimalistic for us, no microwave in room
clean, very nice staff
Stayed in December 2022
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Reviewed: November 1, 2022
David
United States3 Reviews“work on the cancellations! terrible policy.”small tight parking, homeless, view from window was a homeless tent
clean
Stayed in October 2022
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Reviewed: October 21, 2022
Carolle
Canada66 Reviews3 helpful votes“Good choice for that Showbird trek to Palm Desert”Our room was located on the street side of the property and unfortunately there was traffic noise all night. Bring ear plugs
new, eclectic vibe, location with easy access to I5, staff friendly, comfortable beds and pillows, good breakfast.
Stayed in October 2022
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Reviewed: October 17, 2022
Amanda
United States4 ReviewsWonderfulWould have liked more blankets and pillows
The breakfast and cleanliness
Stayed in October 2022
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Reviewed: October 15, 2022
Roger
United States2 ReviewsGoodThe rooms have wooden floors, which I suppose means you can hear all of the footsteps from your upstairs neighbor.
Nice modern hotel. The non-disposable dispensers for shampoo and soap were great.
Stayed in October 2022
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Reviewed: October 8, 2022
Beth
United States7 Reviews1 helpful vote“We were in town to tour U of O with our daughter.”It’s not within walking distance of places to eat or things to do.
Super clean and comfortable beds. Very close to U of O. Breakfast is included and is decent.
Stayed in October 2022
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Reviewed: September 5, 2022
Santosh
United States10 ReviewsGoodThe hotel is new and rooms are very well maintained....the air conditioning was too loud and not that flexible
Stayed in September 2022
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Reviewed: August 27, 2022
Thelma
United States5 Reviews“More than I expected! Above all the cleanliness and comforts, it was also fun!”Unique. Colorful. Fun. Love all the artistic touches.
Stayed in August 2022
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Reviewed: August 24, 2022
Chaz
United Kingdom6 Reviews“A solid average hotel.”We were given a room more suitable for disabled guests and the breakfast was very poor.
The reception are was very nice and I thought having a free pool table and games for kids was very good. This was the highlight of the hotel.
Stayed in August 2022
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Reviewed: August 18, 2022
Andy
United States19 Reviews4 helpful votes“Great hotel!”The fact that this location does not have a pool will cause me to reconsider staying here again if we ever come to the area again for longer than one day. Otherwise I have no complaints for this hotel!
Second time staying at a Tru by Hilton and it is hard to find something I don't like about this line of hotel. The rooms were clean and spacious. I LOVE the soaps and lotions that they provide in room. I have to say hands down, the shampoo and conditioner alone gave me a reason to return to this hotel. The breakfast was a great value. They have a coffee/tea/hot chocolate/apple cider station, an oatmeal station, a dry cereal station, a pancake machine with fun toppings, juice machine, yogurt and a bagel station. The hot food provided was sausage links and scrambled eggs. The woman stocking the breakfast was extremely friendly as was the rest of the staff. There was no pool at this location but that didn't matter for us as we were just traveling through. Otherwise, I loved the stay here!
Stayed in August 2022
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Reviewed: August 13, 2022
Kathleen
United States1 review“Nice but not good enough for $238 a room.”1. Noise from the main street below cane through the air conditioner 2. No in room coffee maker
No nouse from other customers
Stayed in August 2022
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Reviewed: August 11, 2022
Shilo
United States1 review“Suoer clean, employees were all awesome, and wonderfully decorated!”Walls were too thin. we could easily hear the neighbors banging away and the person walking above us. this was the only downside of the hotel. will always ask for top floor moving forward.
Propery was amazing!!! Super clean, awesome decor, great staff!
Stayed in August 2022
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Reviewed: August 2, 2022
Hua
United States1 reviewVery GoodThe room is spacious and clean. Breakfast is great.
Stayed in August 2022
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Reviewed: August 2, 2022
Bill
United States61 Reviews4 helpful votesGoodit was expensive for the quality
location being on the river
Stayed in August 2022
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Reviewed: August 2, 2022
Dawood
Australia1 review1 helpful vote“loved it”but away from central eugene
excellent clean and lively place
Stayed in August 2022
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Reviewed: July 31, 2022
Melianti
United States3 ReviewsGoodService
Room big enough
Stayed in July 2022
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Reviewed: July 30, 2022
Don
United States2 Reviews“It gave me a good night sleep,”You can go shire it out.
The breakfast was free. But it needs to be improved. I would rather pay a few dollars more to have a better breakfast.
Stayed in July 2022
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Reviewed: July 30, 2022
Steve
United States4 Reviews3 helpful votes“very cool place and we really liked the lobby, store, and pool table.”the pillows are horrible....just a bag of feathers....zero support.
Stayed in July 2022
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Reviewed: July 17, 2022
Lynne
United States1 reviewVery GoodThat they had shuttle service to Hayward field for the World Championships. Easy drop off and return.
Stayed in July 2022
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Reviewed: July 8, 2022
Brianne
United States2 ReviewsVery GoodThe only issue is the floors are hard above you so you can hear all foot stomps. Otherwise really great.
Stayed in July 2022
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Reviewed: July 7, 2022
Jasvinder
Canada14 Reviews1 helpful vote“Comfortable stay”Outside windows should be clean.
Comfort.l, cleanliness and nice staff.
Stayed in July 2022
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Reviewed: July 4, 2022
Liu
United States22 Reviews8 helpful votes“I will recommend u guys to come here”I do not feel good when I used tissue , those qualities look not good ..
I like the design anywhere in the hotel . especially they put “ welcome ( my name ) on the TV”, feel like at home !!
Stayed in July 2022
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Reviewed: July 2, 2022
Karen
United States1 review“It was clean and comfortable. A bit expensive for a small basic room.”Short on breakfast supplies. No eggs or sausage at 8:30. Replenished and still not enough to feed the amount of people waiting. So we didn’t get any.
We enjoyed having a beautiful view of the river out our room.
Stayed in July 2022
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Reviewed: July 2, 2022
Orly
Israel79 Reviews12 helpful votesGoodWe hardly slept because of the noise. We were 2 floor facing the road, 6 in the morning there was traffic And the guest next door was talking in her room and it was as if she was in our room. And, I reserved a king bed, and received 2 queens.
Staff were really nice. Helpful. Clean room. Nice breakfast
Stayed in July 2022
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Reviewed: July 1, 2022
V
Kuwait44 Reviews8 helpful votes“very good, nice clean and comfortable.”No wardrobe in the room, coffee and tea not available in the room. shower water pressure was low.
large room with a good view looking over the river and bridge.
Stayed in June 2022
