24342 Presidio Ranch Road, Keystone, SD 57751, United States
#3 of 16 hotels in Keystone
Guests' ChoiceBased on 131 hotel reviews
8.7Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
9.1
Staff
9.5
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 30, 2024
Karen
United StatesOur tent was literally right next to the entrance road, which was very noisy. We requested to move on second night and received a more remote location. Note to Under Cover: The rate for that "close to the road" tent should be slightly discounted and noted in the description so there are no surprises.
Stayed in September 2024
Reviewed: September 24, 2024
Robert
AustraliaNothing! Everything was perfect!
Beautifully presented property with wonderful attentive and helpful staff, very nice restaurant and comfortable lounge area
Stayed in September 2024
Reviewed: September 17, 2024
Kirk
United StatesI use a CPap machine to sleep well, it’s 120v, could not use it.
Stayed in September 2024
Reviewed: July 13, 2024
Derek
United StatesLiked it all. No notes.
Great location just down the road from Rushmore. The fire pit and smores were a huge hit. The observation deck at night was magical and the security guard even brought out candy for the kids. The bed was super comfortable and the tent was clean and nice.
Stayed in July 2024
Reviewed: July 6, 2024
Penelope
United StatesThe showers tended to get very hot. More options on the menu would be nice.
We loved the way the tents were nestled among the trees and on multiple levels of the terrain. Lovely deck to view Mount Rushmore. Great staff, lots of options for complimentary beverages - infused water, regular water, coffee, hot chocolate and several teas. Very peaceful and relaxing!
Stayed in July 2024
Reviewed: June 24, 2024
Brittany
United Statesthe zipper to the tent is a little noisy when you need to go use the community bathroom in the middle of the night, but this can be avoided by booking the tent with a bathroom inside
Everything- the tents are SO cozy, beds and blankets were very comfortable, the facility provided everything we could‘ve needed (extra blankets, usb-c portable charger, towels, etc), beautiful views, main area was super cute and fun with lots of games and things to do, cute mt rushmore viewing area under the stars, super helpful and nice staff, safe from animals
Stayed in May 2024
Reviewed: June 16, 2024
Belinda
United StatesThe choice of menu items. Not everyone wants food like you get at a health and wellness resort. You are on vacation.
It was beautiful, peaceful, and very relaxing.
Stayed in June 2024
Reviewed: May 8, 2024
Michael
United StatesThe how to get there directions.
Firstly, the facility was far more impressive than we had imagined. The staff second to none, and the location vis-a-vis proximity to Mount Rushmore amazing.
Stayed in May 2024
Reviewed: September 25, 2023
Debra
United StatesAlcoholic beverages were pricy
So conveniently located. Quiet and relaxing. Staff very accommodating Food prepared very well and delicious
Stayed in September 2023
Reviewed: September 22, 2023
Carlos
United StatesFood wasn’t up to the quality I was expecting. Dinner was good but breakfast was bad. Pancakes were so overdone I couldn’t even cut them and the eggs were cold. Too pricey for the quality.
Location and lodging was amazing!
Stayed in September 2023
Reviewed: September 14, 2023
Cheryl
United StatesRoad into campsite was rutted
Friendly staff, clean campsite
Stayed in September 2023
Reviewed: August 28, 2023
Ana
United StatesEvery single person I came in contact with went above and beyond customer service!
Stayed in August 2023
Reviewed: August 1, 2023
Kim
United StatesNot being campers, we were awakened in the night by the nocturnal wandering of a raccoon. But the staff and accommodations are top notch!
Location to Mt Rushmore and other sights. While we normally stay in a hotel, we tried something very different. The accommodations were clean and the food exceptional!
Stayed in July 2023
Reviewed: August 1, 2023
Chuck
United StatesEverything is wonderful! Highly recommend!
Stayed in July 2023
Reviewed: July 26, 2023
Chris
United StatesUnique
Stayed in July 2023
Reviewed: July 26, 2023
Kristin
United StatesThe only issue we had was we had no water most of the morning into early afternoon on our first stay. We understand that things happen…for the price we paid to have a tent with our own facilities-it was a little disappointing.
The staff was amazing! From checking in to checking out and every encounter in between! It was our anniversary and having such a fun welcoming made our stay even more special.
Stayed in July 2023
Reviewed: July 18, 2023
Jolene
United StatesA little pricey since did not include meals which were an extra cost.
It was a unique experience in the canvas tents. The view of Mt Rushmore was cool. The food was really good and enjoyed the nightly activity which was bingo during our stay.
Stayed in June 2023
Reviewed: June 20, 2023
Eileen
United StatesI very really very nice.
Location was great. We are able to see Mt Rushmore from the deck of the common area. Breakfast was delicious. I bit pricey.
Stayed in June 2023
Reviewed: June 17, 2023
Douglas
United StatesMatches were soggy because of the rain that area experienced over the previous weeks. Matches should be sealed in an airtight container.
While the location, and view of Mount Rushmore was mind boggling, the staff is what truly sets this location apart! The entire crew is not only very professional, and knowledgeable but genuinely good natured and kind! Our entire stay felt as if we had our own private staff! HIGHLY recommend Under Cover @ Mount Rushmore!
Stayed in June 2023
Reviewed: June 11, 2023
Claire
United StatesMusic was nice but a little too loud for my tastes. Never understand why speakers are needed in a small area.
Location great. A little difficulty in finding it. Great staff. Food was good. Birds, deer outside of camp tent.
Stayed in June 2023
Reviewed: June 5, 2023
Aaron
United StatesNothing
Staff was super friendly. Everything was well done. Very smooth operation! We loved everything!
Stayed in May 2023
Reviewed: May 30, 2023
Samantha
United Statesthe road was hard to drive on
the star gazing window, the warm water, free amenities
Stayed in May 2023
Reviewed: October 22, 2022
Selma
Canadawe are not camping folks, this was perfect! the bed is very comfortable King sized and fluffy. the shared bathrooms were amazingly clean. the food offerings where perfect and the place was at a good distance not very far from the road but enough to not hear anything.
Stayed in August 2022
Reviewed: October 19, 2022
Russell
United StatesThe only thing I did not like was that I had to leave I wanted to stay forever
The room the wood-burning stove and the peace and quiet
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content