There were some super minor issues that didn’t really impact our stay but were a little annoying. The hvac made a ringing noise when it was turned on. The shower in the master bathroom door didn’t close easily and the faucets in the sinks were switched. The guest bathroom tub didn’t stay filled up. Although there was a channel list next to the tv in the living room, I’m not sure those channels are actually available on the tv because we weren’t able to get them on the tv.

The location was great! Our family was comfortable here and we had everything we needed! The condo was cozy and homey so we weren’t worried about our young kids breaking anything or messing anything up. Everything we needed was provided. The location is everything! So close to tons of great restaurants and things to do. We loved our stay and would stay again!

Stayed in March 2025

Mattress topper not the correct size in master bedroom and vent was closed in master bedroom upon arrival, it made for a cold first night.

Location

Stayed in January 2025

I would say it needs a little updating, but the apartment was just fine for our short stay. The rugs needed to be tapped to the floor better, minor tripping hazard.

Great place for a family vacation. Close to everything in town. The apartment is far enough off the main road that rd. noise wasn't an issue. It's definitely better than staying at a hotel.

Stayed in January 2025

The tub shot out black stuff when turned on, ice maker didn’t work and poured water into the fridge when turned on. Could have had more cooking supplies

Having a full condo

Stayed in December 2024

The AC was loud. They talk about pool pass and there is not one, we did not need one. It was interesting because it said you would be charged a $50 fee the pool pass was not returned. Others had commented about it so we knew of this before our stay. The pool area was nice. Might want to bring extra TP only one roll per bathroom.

We feel it was a good value. Good location.

Stayed in November 2024

Needs new couch. The couch bed is terrible you can’t sleep on it! Too many area rugs. Needs ceiling fans in bedrooms and living room.

Nice location! I have always enjoyed staying at Mountain View . Most condos are really nice and comfortable.

Stayed in October 2024

The air conditioning made a loud squealing sound.

Convenience to The Smokies.

Stayed in August 2024

The WiFi was spotty and the tv in the living room was on when we got there and it wouldn’t connect to the WiFi and when we went to the pool we cut it off when we tried to run it back on it wouldn’t come on

Was very nice and roomy

Stayed in August 2024

The floors in the condo could use a really good cleaning. And need more wash rags in bathrooms.

Views were amazing. Nice grounds quite and lots of activities for the kids

Stayed in July 2024

The bathroom had a used washcloth hanging on the shower rod.

The location was wonderful. It was comfortable. Would definitely stay there again.

Stayed in June 2024

Beds and pillows were not great (beds were not close to firm and pillows were uncomfortable). Hard to figure out how to use the TV in the living room. didn't try the ones in the bedrooms.

Very spacious and comfortable. loved the living areas, nice balcony. really nice to have access to a pool and hot tub, but there were confusing messages about how to access that. never saw a 'pool pass' which was listed on the room check-out as something that would cost $50 if we didn't turn in, and at the pool there were signs about needing wristbands, but no one around to ask. I left a fast phone charger behind, and texted the number I was told to text upon leaving, and they answered promptly and had found a different charger. I ended up losing my charger, but I was impressed with the kindness of the person who responded.

Stayed in April 2024

Internet was intermittent. There were no pool passes but maybe they don't require them anymore.

Spacious condo. Nice to relax there after a busy day!

Stayed in April 2024

The internet was not good at all (but to be fair it's like this in other condo's at this place). It got worse on Saturday but we figure it's because a lot of people were checking in and using it. The internet is an open network. It would be nice if each condo could have there own internet. The shower in the master bathroom needs a little extra cleaning (this is the only cleaning issue we had). We do wish there were ceiling fans in the bedrooms so we didn't have to turn on the AC at night.

The location of these condos is great. Plus there's a Dunkin Donuts as you turn into the road going up to the condos and it's perfect for running out to grab your favorite coffee or donut. The beds were really comfortable and there was plenty of space.

Stayed in March 2024

There was mold all over the shower tile .. bathtub plug did not work.. stove needs an update . Chipped plates and cups . But after all me and my family enjoy that place . I sure recommend it.

I like the location,,the beds were really comfortable. There's plenty of space.. the pool was awesome.

Stayed in December 2022

everything would definitely stay again.

Stayed in October 2022

It was easy to get to.

Stayed in March 2025

1. There were huge stains on the king bed.. we had to wash the sheets ourself when we arrived.. 2. There were lady bugs everywhere in the condo.. all over the ceilings. 3. The rugs are coming up on the edges so bad that my baby and grandmother both had issues tripping over them. 4. The shower head in the master room barely works. 5. My babies feet were black from walking barefoot on the floors the first day..

The location was perfect!

Stayed in November 2024

N/a

Location was great. The staff was nice.

Stayed in October 2024

The GPS took us to the wrong road, the shower door was broken in the main bedroom, had to drive to the pool. The morning we left the elevator was out of order so we had to carry all our stuff down four flights of stairs.

Check in was easy, pools were nice, spacious rooms, and good location.

Stayed in July 2024

Shower door was broke. Bathtub wouldn’t hold water. Floors were dirty and sinks. Dumpsters were far away. Outdoor pool wasn’t working for three days of our trip.

Stayed in July 2024

The room was very dark and felt dingy in a sense. It was 80 degrees when we arrived as the heat was on, which made it take awhile to cool down. The master bedroom tv didn’t work and the wifi was not good at all. The room was clean but it could’ve been a lot better. The floor needed to be vacuumed, there was black stuff in the tub when water was ran, and the sheets had some staining. The water pressure was low and the railing on the balcony was broken which is a big safety hazard with kids. The leather couch was cracked and peeling. The smaller bed was comfortable with soft sheets, but the master felt like a very large piece of foam with scratchy sheets. I sank down immensely in the bed and it was not comfortable. There needed to be more towels, so we had to wash and reuse them. The master bedroom has double doors but there is a railing so you can’t step out. Overall, it wasn’t worth the price to me, but it was decent enough for only sleeping in the room.

I appreciate that there was a call line for a representative at all hours and a maintenance person on site. The room was very spacious and I like that they include Xplorie tickets with your stay. The room was ready on time and we had no problem getting parking and getting into the room. The location was good, safe, and quiet. I also loved that there was an elevator and washer/dryer in the room.

Stayed in April 2024

Awesome with all

Stayed in February 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025