1857 Franklin Boulevard, Eugene, OR 97403, United States
#40 of 50 hotels in Eugene
Guests' ChoiceBased on 614 hotel reviews
7.3Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.3
Staff
8.6
Value for money
7.8
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 9, 2025
Jessica
United StatesThe toilet/ shower area needed to be updated with the amenities and the space improved- if we were larger people, I don’t think we would have fit, lol
Stayed in April 2025
Reviewed: March 24, 2025
Radvany
United StatesYou could feel the coats of paint on making the room smaller. The cost of fresh paint on the bathroom door couldn't hide that it needed to be replaced.
Perfectly located for Uao visit. Recently refurbished. Clean, good beds.and bedding.
Stayed in March 2025
Reviewed: February 6, 2025
Julie
United StatesHaving to renter Wi-Fi password as it kept dropping
Clean, friendly and affordable
Stayed in February 2025
Reviewed: February 6, 2025
Michelle
United StatesWas all good
Great location
Stayed in November 2024
Reviewed: January 26, 2025
Katherine
United StatesPrice , lovation
Stayed in January 2025
Reviewed: January 9, 2025
Jeanne
United StatesI would like the unit to not be so stark.
The room was very stark...nothing on the walls, no hangers in the closet. The reception desk person was excellent. The breakfast was perfect for us....grab and go.
Stayed in January 2025
Reviewed: January 2, 2025
D
Canadasmall TV, noisy air handling unit, rooms and doors need update and new beds, check-in protocol/hold on CC, breakfast options
Room size, location, quiet room, parking available on site, shower, this was our second stay in a year, complimentary coffee in room/ fridge
Stayed in December 2024
Reviewed: January 2, 2025
David
United StatesBathroom was small and dark, equipped with a light that could only be turned on together with an obnoxiously loud fan. Sink faucet was undersized and hard to use. Beds were nice—clean and comfortable, but other furniture was dated and past its prime.
Good location, right across the street from U of O. Clean and comfortable, with a friendly, accommodating staff. Pretty good complimentary breakfast.
Stayed in December 2024
Reviewed: December 31, 2024
Shelley
United StatesThe breakfast was pretty disappointing and lackluster.
The beds were really comfortable and the room was very clean.
Stayed in December 2024
Reviewed: December 22, 2024
Amy
United StatesCould have been cleaned more thoroughly.
The breakfast was lovely and the staff was friendly and very helpful.
Stayed in December 2024
Reviewed: November 24, 2024
Brenda
MaltaThe first room that they gave us was very noisy that we couldn't sleep at night as it was very close to the high way. We asked them in the middle of the night if they could change the room for us, and they gave us another room immediately.
The hotel was very comfortable, the staff was very helpfull, and great location
Stayed in November 2024
Reviewed: November 24, 2024
Maureen
CanadaBathroom was a bit tight
Comfortable, clean and welcoming
Stayed in November 2024
Reviewed: November 11, 2024
David
United StatesLoud neighbors fighting all night. Had to call front desk several times.
Location was great. Rooms were good for the price
Stayed in October 2024
Reviewed: November 6, 2024
Traveler
JapanThe morning breakfast was satisfactory, but not as good as the breakfast offered at nearby hotels. I had to reconnect to the Internet multiple times, which was a little annoying.
A very nice stay. The staff were great and the location is perfect if you need to go to the University as you can just walk there in about 5 min.
Stayed in September 2024
Reviewed: October 9, 2024
Dwayne
United StatesI was sent an email requesting early checking, which I completed. When I checked in there was no record of any early checkin. Also they charged my account a $75 damage deposite, which they said will take a couple days to be reembursed once they can check the cleanliness of our room on checkout. That is the first time we have had that happen in our years of travel.
Stayed in October 2024
Reviewed: September 30, 2024
Margaret
United StatesShower temperature control; bathroom fan was noisy; lighting is harsh white.
Location to the university & staff.
Stayed in September 2024
Reviewed: September 24, 2024
Traveler
JapanThe WIFI was quite terrible in the room. It constantly dropped and I had to re-enter the password 10-20 times during my stay. Every time the connection dropped, I had to reenter all the information.
The hotel is in a good location very near the University. The staff are great. The room is quite large and clean. They provide a very basic breakfast, which seems good until you compare what is available in the surrounding hotels. For me, it was very convenient to have an on-site coin laundry and with drying machines. 2 dollars each. The pool is outside, and due to the weather, I didn't use it.
Stayed in September 2024
Reviewed: September 16, 2024
Guillem
United StatesThe bathroom vent was extremely noisy, but other than that, great place!
Stayed in September 2024
Reviewed: September 14, 2024
Wang
Chinainternet is a bit slow
location is very good
Stayed in September 2024
Reviewed: August 29, 2024
Stefan
GermanyFan in the bathroom was rattling rather loud and also AC and fridge were definitly on the louder side. So I actually turn off the AC for sleeping.
Breakfast was simple and sufficient for me (bagels, muesli, yoghurt, ...). Very friendly staff. Very close to the university and for within walking distance for downtown (30-40min through a park).
Stayed in August 2024
Reviewed: August 20, 2024
Suzanne
MexicoBreakfast
Room was large and beds were very comfortable.
Stayed in July 2024
Reviewed: August 19, 2024
Catherine
United StatesStaff was more focused on training personnel rather than getting us checked into our room.
Stayed in August 2024
Reviewed: August 19, 2024
Myrna
United StatesCouch had worn, torn upholstery.
It was better than expected with hard boiled eggs and yogurt
Stayed in August 2024
Reviewed: August 17, 2024
Sara
United StatesThe rooms were simple and clean. Front desk staff were exceptionally kind and helpful. The location is hard to beat, especially if you plan on going to UO campus.
Stayed in August 2024
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