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  5. Reviews of Uptown Suites Extended Stay Austin TX - Round Rock

Reviews of Uptown Suites Extended Stay Austin TX - Round Rock This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2006 Grand Avenue North, Austin, TX 78728, United States

#179 of 218 hotels in Austin

Guests' Choice

Review Score

Based on 79 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.5

  • Location

    6.1

  • Facilities

    6.4

  • Staff

    6.9

  • Value for money

    6.5

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    6.0
    It was decent.
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Sketchy area Dirty carpet One elevator

    Accessibility Functionality of room

    Stayed in June 2024

  • Reviewed: February 12, 2024

    5.0
    Fair
    • Family with young children
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    The water was not hot enough. Also, i was not able to extend my stay for another week.. because everything was booked.. but i really needed to extend for another week due to work.

    the room was clean and set up nicely.

    Stayed in December 2023

  • Reviewed: June 17, 2023

    6.0
    Mildly rewarding and disappointing.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff issue forced me to leave unexpectedly when they failed to extend my reservation for the third week. Disgusted this is how it ends and on my birthday!

    Location was accommodating. Pet fee was not disclosed but expected. However 20/day is excessive. Housekeeping seemed irritated that I refused their once a week cleaning bc I did it every day when I had to go ask for trash bags and toilet paper and clean towels every third day. Military habits. I extended here a week and would do it again.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    6.0
    Ok for short stay
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 13 nights

    room smell low water pressure in shower

    good ac

    Stayed in April 2023

  • Reviewed: February 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Dirty. Splatters on the walls and bed that looked like poop. Disgusting.

    Cute rooms, nice staff, good value

    Stayed in February 2023

  • Reviewed: November 18, 2022

    7.0
    Room is comfortable but staff needs to be on the same page
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 7 nights

    Disliked · The staff was not accurate about the service provided. The staff in the morning told me different things from the staff in the afternoon. I end up staying more days and the rate end been more expensive than the one on Booking.com Plus I was supposed to make the payment on the first day of the 3 extra days I was staying. Then, They call me without letting me know in advance that if I paid after 1 pm(The Staff called after 1 pm) they will charge me an extra 30 plus dollars which I end up paying.

    Room is complete with kitchen and comfortable bed

    Stayed in November 2022

  • Reviewed: August 2, 2022

    7.0
    Not bad nor great.
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 12 nights
    • Submitted from a mobile device

    The bed was very uncomfortable. A dog was barking throughout the night.

    The price was right.

    Stayed in July 2022

  • Reviewed: March 23, 2025

    1.0
    Horrible
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Rude

    Could not reach them to add a credit card and they would not allow me to stay

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Unexpectedly pleasant! Great location!
    • Business trip
    • Family with young children
    • Queen Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were very friendly and accommodating.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    1.0
    Terrible experience, don't go.
    • Business trip
    • Travelers with friends
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    An extra bed was requested in advance, but the request was not granted. To resolve the situation, I tried to book another room, but without success. The staff's laziness is notorious, the location is terrible, the service is terrible. I do not recommend it. There is a strong smell of marijuana and heavy traffic.

    An extra bed was requested in advance, but the request was not granted. To resolve the situation, I tried to book another room, but without success. The staff's laziness is notorious, the location is terrible, the service is terrible. I do not recommend it. There is a strong smell of marijuana and heavy traffic.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    1.0
    Waste of time and caused my children and I to be without anywhere to stay
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    They refused to check us in. I made the reservation online and it didn’t pull up when we got there and she said there was no way to pull it up and to come back in the morning and they would get us a room.

    We didn’t get a room. I made the reservation but it was after midnight and the lady at the desk said we’d have to come back in the morning to get the room.

    Stayed in March 2025

  • Reviewed: January 14, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    needed a refund and didn't receive it

    Stayed in January 2025

  • Reviewed: January 12, 2025

    1.0
    Really bad service night shift didn’t explain anything
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything service and was charged $515 for 1 night when I have receipt for 1 night $130

    Nothing

    Stayed in January 2025

  • Reviewed: October 1, 2024

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 13 nights
    • Submitted from a mobile device

    No

    They don’t have the correct name for reservations and I was charged and not provided service or room

    Stayed in September 2024

  • Reviewed: July 22, 2024

    9.0
    Needs better security
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 8 nights
    • Submitted from a mobile device

    Seemed sound proof. Clean. They have required housekeeping. I didnt like that at every entrance there are men just standing by the doors. I'm a female traveling alone and stay at hotels weekly. It's intimidating and unsafe feeling having to pass 1-3 men as I try to get to the door. Yes there is security but it more for front desk then for guest.

    Stayed in July 2024

  • Reviewed: June 15, 2024

    10
    N/A
    • Solo traveler
    • Queen Studio
    • Stayed 14 nights
    • Submitted from a mobile device

    N/A

    N/A

    Stayed in June 2024

  • Reviewed: November 15, 2023

    1.0
    It was terrible. Do not stay here. Extremely unsafe.
    • Solo traveler
    • Queen Studio
    • Stayed 8 nights
    • Submitted from a mobile device

    Extremely unsafe and unresponsive staff.

    Nothing

    Stayed in November 2023

  • Reviewed: November 9, 2023

    10
    Exceptional
    • Group
    • Queen Studio
    • Stayed 9 nights
    • Submitted from a mobile device

    Good place to stay!

    Stayed in October 2023

  • Reviewed: November 3, 2023

    10
    I would recommend it to friends and family
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Sorry, there was no breakfast

    Stayed in November 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 14 nights

    Vannsa was very, nice very clean rooms.

    Stayed in September 2023

  • Reviewed: March 28, 2023

    1.0
    If you enjoy your life walking on your own , don’t stay here at this property because you’ll probably leave in an ambula
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    I was attacked and nearly raped inside my room and was screaming for help while my attacker beat me in the hallway and they kicked me out of the hotel after I got back from the hospital, the female manager entered my room while I was sleeping , thankfully my girlfriend was awake during that time and was able to stop her from coming in with no warning , the day after I was literally attacked and beaten . she had zero remorse and said that reguardless of what happened to me we had to leave . As a woman , this place is NOT safe . The other guest will watch you be harmed as well and not do anything about it , even if you are begging for mercy . Not a safe place and definitely not woman friendly.

    The bed .

    Stayed in March 2023

  • Reviewed: January 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room said it was a queen size bed but it seemed more like a full.

    It was convenient to the expressway. Room with clean. Friendly staff.

    Stayed in January 2023

  • Reviewed: November 24, 2022

    8.0
    Very Good
    • Couple
    • Queen Studio
    • Stayed 8 nights
    • Submitted from a mobile device

    Very nice, cozy, clean and stylish hotel. Fast internet, free Showtime account connected to tv. All is great, just no kitchen staff (no plates, forks, pots, nothing actually)

    Stayed in November 2022

  • Reviewed: November 9, 2022

    1.0
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

Showing 1 - 25

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