Reviews of Hawthorn Extended Stay by Wyndham Saint Robert This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
239 Saint Robert Blvd, Saint Robert, 65584-3323, United States
#14 of 19 hotels in Saint Robert
Guests' ChoiceReview Score
Based on 485 hotel reviews
7.2Score breakdown
-
Cleanliness
7.8
-
Comfort
7.9
-
Location
8.6
-
Facilities
7.6
-
Staff
8.1
-
Value for money
8.1
-
Free Wifi
7.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: March 31, 2025
Andrew
United States5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Two-Room King Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Good!
Stayed in March 2025
-
Reviewed: March 29, 2025
Michael
United States3 Reviews8.0“It was descent”- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The stay was decent an clean .
Stayed in March 2025
-
Reviewed: March 28, 2025
Kim
United States10 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast was the worst I have ever come across. Several times they were out of food and the attendant responded she was not able to put out more because there was no more. They were out of juice our whole stay. We waited 25 min to be greeted and able to check in. Very unprofessional that I had to wait until someone showed up to check us in. We did online check in. The room was comfortable and clean.
Stayed in March 2025
-
Reviewed: January 29, 2025
Darrell
United States4 Reviews7.0“Above average but definitely missed having a bathtub.”- • Family with young children
- • Queen Room - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The fragrances in the room and under the beds were extremely too strong. I did not request or like the room for Handicapped people. Not sure how that even happened.
It was clean and nice upgrades
Stayed in January 2025
-
Reviewed: January 1, 2025
Sandi
United States8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Near elevator and noisy electrical closet.
Upgrade on the room to a 2 room suite. Very nice and clean. Full size fridge!
Stayed in December 2024
-
Reviewed: December 10, 2024
Richard
United States22 Reviews2 helpful votes6.0“Decent Stay”- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Not extremely clean. Odors.
Location
Stayed in December 2024
-
Reviewed: October 23, 2024
Jude
United States1 review6.0“Towel gin 2 bathrooms would be great. And front desk that is more helpful. In a extended stay. Should not have yto Buy”- • Leisure trip
- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Needs to look in room to make sure kitchen supplies
Stayed in October 2024
-
Reviewed: July 22, 2024
Karen
United States19 Reviews7.0“it was fine”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
decor was a bit lacking, could have used better pillows
desk person was very nice
Stayed in July 2024
-
Reviewed: June 19, 2024
Martha
United States1 review8.0“I would stay there again.”- • Leisure trip
- • Travelers with friends
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
No regular coffee in the room. Said they ran out. Didn't like to pay extra for complimentary breakfast and an extra amount for having an extra person when there were 2 queens and a pull out couch. Said 3 person for the room.. we had 4. Which would be the normal at most places.
Nice and roomy. A good location. People were very nice. Morning breakfast was a nice selection and good.
Stayed in June 2024
-
Reviewed: June 12, 2024
Shandrette
United States1 review7.0“Nice place, could be better. But it was okay.”- • Leisure trip
- • Group
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The dishes in the room were not clean. No pool
People were friendly
Stayed in May 2024
-
Reviewed: June 3, 2024
Steven
United States2 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
I think the room could have been cleaner. The desk chair was filthy. The tub could have been cleaner.
I liked the location. It was convenient to everything. The breakfast was nice.
Stayed in June 2024
-
Reviewed: May 30, 2024
Heidi
United States18 Reviews6 helpful votes8.0“Affordable clean place to stop on your journey.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
These are specific things that I wish the hotel industry overall would improve, not just Hawthorne Suites. Please stop using florescent/bright white LED lights in your rooms. It causes migraines for many people with sensitivity (including myself) and the soft/warm LED lights are the same price. We basically sat in the dark during our stay with the bathroom light on for this reason. I wish that there had been actual meat on the hot breakfast bar rather than just sausage gravy, and perhaps some boiled eggs for alternative protein sources. There were three juice options on the machine, but only apple was in operation. The ice machine was not working periodically - just make sure that maintenance on these things is a priority.
Overall the experience was pleasant, with professional staff and a very clean room upon entry. The breakfast was passable, and they allowed our family to smoke at an area with a table and chairs outside.
Stayed in May 2024
-
Reviewed: April 15, 2024
Christopher
United States1 review7.0“Worth It”- • Leisure trip
- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Walking too hard on the floor may result in a noise complaint depending on who your downstairs neighbors are.
Breakfast, room size, televisions, amenities, hard wood/laminate floors… all good.
Stayed in April 2024
-
Reviewed: April 13, 2024
Melissa
United States1 review1 helpful vote7.0Good- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Cost was a bit much and it took forever to clear through my bank.
Laundry room and breakfast.
Stayed in January 2024
-
Reviewed: March 30, 2024
Marsha
United States1 review1 helpful vote8.0“Couldn’t find my reservation and I want a refund from booking.com because I had to pay again”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Na
Didn’t eat. Wasn’t hungry
Stayed in March 2024
-
Reviewed: February 4, 2024
Julie
United States2 Reviews1 helpful vote7.0“Felt like I was constantly calling or going down to front desk for services. Never did get the TV issue resolved. Key pa”- • Leisure trip
- • Travelers with friends
- • Two-Room King Suite with Two Bathrooms - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Tv in room didn’t work. Called and staff came to fix and still didn’t work. No linens or bedding in room for pull out couch.
Staff very friendly
Stayed in February 2024
-
Reviewed: January 23, 2024
Wynn
United States1 review2 helpful votes8.0“Room was clean and very comfy :)”- • Leisure trip
- • Couple
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Our room was a bit small w/ the bathroom right next to bed…just not a lot of space :(.
Beautiful old building downtown!
Stayed in December 2023
-
Reviewed: November 29, 2023
Pilate
United States3 Reviews8.0“Stay was great had an opportunity to spend with my Army National Guard Graduate.”- • Leisure trip
- • Family with young children
- • Two-Room King Suite with Two Bathrooms - Non-Smoking
- • Stayed 3 nights
Better breakfast selection, exercise equipment was limited, TV had a few issues kept cutting off in living area.
Room Was great, as far as size and comfort. The sheets had someone else's hair on them (only real complaint). Breakfast was ok limited but ok. Room was clean to a degree minus the hair issue.
Stayed in November 2023
-
Reviewed: October 28, 2023
Lisa
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Room
Stayed in October 2023
-
Reviewed: October 24, 2023
Dung
United States7 Reviews1 helpful vote8.0Very Good- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Friendly front desk
Stayed in October 2023
-
Reviewed: October 20, 2023
Maukeshia
United States1 review1 helpful vote8.0“It was comfortable and nice. Close and convenient to store and places to eat.”- • Leisure trip
- • Couple
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Clean, beds were comfortable nice size space
Stayed in September 2023
-
Reviewed: October 16, 2023
Alrick
United States1 review7.0“A nice comfortable stay.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
Well. When we went to go to bed, there was a big yellow stain and black marks on the sheets. When I called down (multiple times) to the lobby to obtain a new set of sheets, no one answered. I got dressed and went down, but no one was there. The phones were ringing off of the hook. An older man was also there waiting because his toilet was clogged. I ended up taking my own fresh set of sheets from the laundry area. I saw the older gentleman the next day and he said that he took the plunger from the lobby bathroom and unclogged the toilet himself. But, other than that incident, everything else was fine,
Check in went well. Breakfast was good. The young lady running it kept everything stocked. Room was cozy. The hotel overall was clean. The kitchenette was definitely a nice add on.
Stayed in October 2023
-
Reviewed: October 16, 2023
Eric
United States5 Reviews3 helpful votes6.0“Cheap, spatious, and could be cleaner.”- • Leisure trip
- • Family with young children
- • Two-Room Queen Suite with Two Bathrooms - Non-Smoking
- • Stayed 2 nights
The hotel is old and not particulalry clean.
The two-room suites were spatious, with two bathrooms, even.
Stayed in October 2023
-
Reviewed: October 16, 2023
Kenneth
United States1 review7.0“Functional, easy access from road, and close to stores and shops.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
Cleanliness of the room. There were curtain hooks, dust bunnies and Q-tips on the floor.
Friendly staff at check-in and checkout. Size of room was adequate.
Stayed in October 2023
Guests also reviewed these properties:
-
Hotel Duomo FirenzeFlorence, Italy
-
Rami HázBalatonfüred, Hungary
-
Apartamentos Grifo Vacances GrizzlyPas de la Casa, Andorra
-
Corrientes Plaza HotelCorrientes, Argentina
-
Cabañas & Cafe LahuelPuerto Varas, Chile
-
Apartments MakDubrovnik, Croatia
-
Summit Resort Group KeystoneKeystone, US
-
Cavendish Lodge & CottagesCavendish, Canada
