Kind staff, clean, location

Stayed in March 2025

Hotel location is very good. We loved the design of the hotel and it was really clean. Team was friendly and helpful. Our only recommendation is abouy breakfast. Adding a savoury option to the menu would be great.

Stayed in March 2025

The White Swan Inn is a delightful older hotel. A bit like someone's favorite spinster great-aunt, she is showing her age a bit, but in such a way that it only adds to the ambiance. The breakfast/happy hour room is comfy and the breakfast was well presented. The White Swan reminded me very many of hotels I have stayed in in Europe. A hotel snob who wants everything to be "state of the art" might be disappointed, but I was more than pleased. The functional fireplace in the room (gas insert) added a lovely touch.

Stayed in March 2025

The breakfast was weak.

Stayed in March 2025

The pillows were hard and thick. Could have used reading lights by chair and couch.

Good breakfast, nice to have homemade oatmeal. Room was spacious and comfortable. Decor was unique and fun. Windows could be opened and shades made the room nice and dark.

Stayed in March 2025

Welcoming cosy downstairs lobby has 2 fireplaces, decaf and tasty fullcaf coffee, nice tea selection, wine hour at 5, so restorative after big city day. Cosy vibe a nice change from the cool, soul-less, minimalist airport look so popular nowadays. Hotel preserved a lot of authentic SF doors, handles, layout, feels like staying in a real SF apartment. Big comfy king room, with tub. Fresh coffee with real milk, Oatmeal with lots of tasty toppings for breakfast works for me, so all good on that front.

Stayed in March 2025

Bathtub very slippery! Almost fell over.

Rooms are really funky and comfortable. Loved the fireplace!

Stayed in March 2025

Kind, Cozy and efficient!

Stayed in February 2025

Clean and spacious.

Stayed in February 2025

It’s a little funky, more shabby than chic. But for the price and location It’s not a huge deal.

Very quaint and charming. Location is awesome! We had a HUGE room.

Stayed in December 2024

We really enjoyed the hotel’s fun and funky vibe. The happy hour and breakfast setup were a charming addition.

Stayed in February 2025

N/A

Cute, cozy room, great breakfast, super friendly staff. The location is great.

Stayed in January 2025

The steep hills 🤣

Very cool old building real charm

Stayed in February 2025

The lift (elevator) honestly felt like a hazard, I only used it when I absolutely had to moving luggage. The coffee machine in the room left a lot to be desired but there is 24/7 tea/coffee downstairs. The windows were a bit grubby and my curtains were ripped in places which ruined the vibe of an otherwise beautiful room.

A really charming British themed inn in the heart of San Francisco. Location is great and as a solo female traveller, I never felt unsafe in the area. There are also some great places to eat just a few minutes away (Uncle Vitos and Pinterest Diner). Peacekeeper is also great for drinks. My room was absolutely huge (little kitchen area, large fireplace, bathroom with tub and dressing room with clothes storage). The bed was really comfortable and I felt really at home my whole stay. The lounge area was lovely and it was nice to be able to sit there with a coffee or some wine and cheese! I’d stay again.

Stayed in February 2025

Couldn't open the windows.

Breakfast and evening wine/snacks.

Stayed in February 2025

We weren't crazy about the Continental breakfast, but that was what it was. What they had was quite good.

The rustic room, the wine bar, and the friendly and knowledgeable staff were top notch!

Stayed in February 2025

It’s on Nob Hill—anywhere you walk will involve a steep hill either going or returning.

Very attractive, quiet, and comfortable common area for relaxing. Good continental breakfast in morning—above average pastries. Very nice wine and cheese service in evening. Friendly staff. Secure. Small so not a lot of noise or foot traffic.

Stayed in January 2025

Quirky decor, fantastic service, excellent breakfast, drinks & nibbles and location. What more could you ask for!

Stayed in January 2025

100 yrs old bldg, which we wanted to experience, but prefer a modern day hotel w less floral decorating

Nice brkfst great staff awesome walkable location

Stayed in January 2025

The breakfast was just OK... not terrible but I would have loved a few more options. Everything else met expectations.

This was a great value in the middle of San Francisco. Usually places are either really expensive or really run down. The White Swan was cozy, clean, personal, and a great value. The staff was extremely friendly and helpful.

Stayed in November 2024

Very noisy when adjacent bar/restaurant busy, but not late into the night so wasn’t a problem.

Charm, serenity, location

Stayed in January 2025

Noise from bar or restaurant next door but it died down by 9:30 pm.

Close to Union Square, Chinatown and restaurants.

Stayed in January 2025

Nothing

Staff were great Very central Comfortable and clean Great breakfast included in price of room

Stayed in January 2025

Sorry, see above. I loved the cozy room and fireplace for warmth in the am and the fan to circulate air in the pm.

When we arrived in our room it was dark and we fumbled to find and turn on the lamp. The second lamp didn’t work. I wish there were more horizontal places to put our stuff in the bedroom and the bathroom. Every morning when getting ready, I put my toiletries on my bed and ran back and forth from bathroom to bed for toothbrush/toothpaste, facial scrub, brush etc.

Stayed in January 2025