Having a cart to put my luggage on to bring it to my room. I thought that there wasn't one but when I was washing my clothes I found out that there was one hidden on the other side of the dryers. I guess that they were for special people only.

There was no breakfast. The staff was friendly and very helpful 🙂.

Stayed in August 2024

Found bugs in my room.

The convenience

Stayed in February 2024

Lack of service.

The bed was very comfortable.

Stayed in January 2024

Hallways and room smell weird. NO ROOMSERVICE. They won’t bring clean towels or take the trash out. Also no cookingware available. You’ll have to buy pots and pans and dishes. Limited tv channels. Wifi wasn’t great. You can buy faster WiFi for $15/week

Full size fridge and kitchenette

Stayed in January 2024

No breakfast

Location

Stayed in August 2023

stained sheets, the floor was tacky (sticky)

staff, location.

Stayed in July 2023

The wifi... they ha d an issue with which way to list my name.... Then when I finally got online... the wifi connection was tested out at 2.2mb... the upload was like 1.2mb This is 2023 and this hotel in in McKinney, Texas... the wifi needs to be bumped up several notches so a customer can actually use it

Leaving the next morning... about 4am... it's convenient to get back on US75

Stayed in July 2023

Kitchenette dirty counter top and Stove top had food on them. Dirty Sink in bathroom did not drain Bed uncomfortable with only 2 pillow’s air conditioning didn’t work well.

Outside looked good and staff good

Stayed in June 2023

Had to pay extra for replacement towels.

Stayed in May 2023

bed was not comfortable , there was guys outside the property at night when we arrived by the entrances

convenient

Stayed in April 2023

Fridge/freezer was dirty and there were dead gnats in there. No shampoo/conditioner for shower. Some of the staff was rude and I was hung up on when I called, then suddenly I wasn’t able to call that number anymore. When we got there, there were alarms going off, it smelled like marijuana and urine, the systems were down so we couldn’t get cards for our room, the elevator doors weren’t working so we had to open and shut the external doors to use the elevators, and the room was dirty (stains on the sheets - and was too busy with work and forgot to take pictures). There was hair in the shower, and the toilet had spots on it from previous users. The bed/sheets were not very comfortable and the TV remote was missing batteries. Also, the walls and doors were so thin and we could easily hear people around us talking/watching tv/doing things. It cost way too much for the quality of our stay.

I liked there was a full fridge/freezer and a kitchen area and the a/c actually worked.

Stayed in March 2023

The whole place smelled really bad

Bed was good and place was close to work

Stayed in March 2023

I thought there was going to be a small couch, but instead there was a small table and two kitchen chairs. Also, I did not realize that I would have to pay $50 because Booking didn’t say anything about it.

it was clean and well-taken care of.

Stayed in February 2023

The bed was uncomfortable and the bath tub wasn't clean.

Price and location was perfect for my needs.

Stayed in February 2023

There were a couple of things that bothered me. When I was told there was a McDonald’s close by within walking distance from someone at the desk before I arrived. That unfortunately was not the case I had to spend extra money for Uber eats both for dinner and breakfast. The other thing was there were no dishes cups pans or anything else in the kitchen to cook with or eat on. Who has a kitchen in the room without anything to cook on or eat with. I doubt we will be staying there again

Stayed in September 2022

If you plan on an extended stay good luck using a streaming device. Absolutely awful internet.

Very clean and comfortable

Stayed in July 2022

No coffee pit No ice in entire hotel No cups but 2 for bathroom No way to turn on the shower No night table lamp so glare from overhead lights was not not good for relaxing in bed to read or watch tv

No breakfast This was indeed made for people who need longer times for staying in the area I didn’t realize that until we got to the room Not even a coffee pot Minimum kind of room Beds were comfortable Couldn’t get the shower to turn on so had a sit on edge of bathtub with soap and towel wash up No ice machine in tge hotel so couldn’t have a cold beverage I think I didn’t look closely at the amenities on the website for my elderly mom and I to stay there for two nights I’ll make sure I don’t book this place again

Stayed in May 2022

There was no ironing boards downstairs

It was like a little studio or dorm room

Stayed in May 2022

I requested an early check in because of medical condition. Got there 30 minutes before normal check and was REFUSED a room until 3pm. Was told booking.com was responsible . They treated you like a prisoner instead of a guest.

The room was clean and fresh

Stayed in May 2022

There was no breakfast

Location was great

Stayed in April 2022

Roaches ,You had to pay for everything towels and no understanding with staff very rude I was told I’ll get my choice points and didn’t I would of went elsewhere if me and my family wasn’t homeless and traveled 800 miles

I liked the amenities

Stayed in January 2025

N/A

Awesome Staff& Accommodations! Everything was top notch!

Stayed in September 2024

Clean comftable quiet

Stayed in July 2024

However, when we pulled in, we circled the building to make sure the front was the front. It didn't look like the front of a hotel. There was no soap (maybe I was supposed to know that), the blinds didn't cover the side of the window well and we were on the first floor. No ice machine. But the worst part was I could not sleep because of how bad the bed was. It was literally the worst mattress I've ever slept on. I tossed and turned all night. For that fact, I will never stay here again.

Location was easy to get to. The staff at the front desk was so nice and helpful. Place was clean.

Stayed in July 2024