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Vietnam Hanoi Verified Hotel Reviews by Real Guests

Recent Reviews

  • Hotel Emerald Waters Classy Review Score: 9.2

    “Loved the staff, super friendly and helpful, great English”

  • Champton Hanoi Hotel Review Score: 9

    “Unfortunately we were very disappointed by this hotel. I chose it based on the good reviews but this was not what we found. We have slept in over 6 hotels all over Vietnam and these were the worst we encountered by a long distance (hard and wobbly!) Also, the room we booked was described on booking.com as having a bath (important to us) but it did not. I did show this to the lady on the front desk who tried to upgrade us and was very keen for a good review. However she could do nothing about the third issue. The breakfast room ( it was more like a canteen than a restaurant) was on the 11th floor. The lift only goes up to the 10th. Anybody in a wheelchair would have no chance. My wife who has fibromyalgia really struggled. So we went for breakfast across the road and moved to a different hotel for the remainder of our time in Hanoi.”

  • Hotel Château de Hanoi Review Score: 9.8

    “The staff were very informative, helpful and friendly. The location is good, close to the old quarter but not too busy or noisy. The rooms are quite small and views from windows not pretty but it’s nicely appointed and good value.”

  • GRAND HOTEL du LAC Hanoi Review Score: 9.5

    “The hotel is very good, and the service is even better. We really enjoyed our stay and felt that the staff was always available and willing to help. Small details, like remembering our names every time we passed by reception, asking for feedback about a tour we booked through the hotel, or checking in to make sure everything was going well — all of this made a difference. Highly recommended hotel.”

  • Luxe Paradise Premium Hotel Review Score: 8.6

    “The room was really nice and clean. Special thanks to Hannah & Tri who were so sympathic and supportive. I faced an unexpected situation during my stay, and they helped me to arrange it.”

  • Hanoi Siva Luxury Hotel & Travel Review Score: 8.9

    “Great location, clean, comfortable and good value for money. The staff were great.”

  • Golden Legend Boutique Hotel & Travel Review Score: 9.2

    “No complaints. Not generally a breakfast person but I did enjoy a little something each morning”

  • Acoustic Hotel & Spa Review Score: 9.4

    “Our stay was really excellent in every sense. The staff could not have been more helpful and friendly. I asked for a couple of recommendations for food and such and they bent over backwards to make the stay special. I had see the gym daily and the kids went into the hot tub. Every member of staff I met was super keen to help and very hard working from cleaning staff to baggage handlers and reception managers. Luca and Zhang deserve special mentions for their easy going and welcoming manager. The room was perfect and exactly as expected from the booking. We also had airport transfers with taxi drivers and this too could not have been more stress free. In the end everything was done to make our time special and allow us to relax. I highly recommend the Acoustic and hope to be a return customer as soon as I can.”

  • TrangTrang Premium Hotel & Sky Bar Review Score: 9.2

    “The two girls Ella and Kathrine were so nice and helpful !!! Very nice hotel and perfect area to explore Hanoi.”

  • Dream Premium Hotel & Spa Review Score: 8.6

    “Good price quality. Quite central but quiet. No window but is perfect in these loud streets. Friendly.”