Best Western Papilio Hotel
Best Western Papilio Hotel
- Free Wifi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Baggage storage
- Elevator
- Parking on site
- Facilities for disabled guests
You might be eligible for a Genius discount at Best Western Papilio Hotel. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Private Parking
- Non-smoking rooms
- Fitness center
- Room service
- Restaurant
- Facilities for disabled guests
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Guests who stayed here loved
Ahmed
Saudi Arabia“The staffs were amazing, friendly and helpful. Breakfast was nice and typical Indonesian breakfast”- Rosamia
Indonesia“The room is spacious, the sheets, the towels, amenities are clean and excellent” 
Jemmy
Singapore“spacious and clean room with sound-proof windows and door, the bed is comfortable, the pool's depth is 1.5 meters and near to the cafe and dim sum bar, good channels on the television”- Pullen
Colombia“I’ve stayed at this hotel several times now, it’s always been a pleasure! Good facilities, food and friendly staff ready to assist makes for a good stay!” 
Lilyudha Indonesia“The room is spacious and they changed the linen everyday. It's awesome”
Kenneth
Czech Republic“Room is big enough for 2 adults and 2 kids, the location near toll gate so easy to find the hotel”
Rose
Canada“Very comfortable room, hot water and AC were good, staff were friendly. Breakfast was expensive by Indonesian standards but delicious - a buffet with a wide selection of foods.”
Mr Indonesia“Everything was awesome, facilities, room, location, perfect, i requested high floor and they provided, which bring me stunning view of Surabaya”- Lisa
United Kingdom“Great hotel. Can’t fault it, all areas clean. Good facilities, nice clean pool area. Maybe a little bit of maintenance on the decking would be beneficial. Small gym with all the basics. Quiet room.” 
Jagadish
Australia“It was awesome experience at the hotel, staff were just amazing and i have attend to the breakfast it was great experience to explore authentic local food, there are quite many options for the food lovers.”
Hotel area info
Restaurants1 Restaurant On Site
- Mariposa
- CuisineAmerican • Indonesian • Asian
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
Amenities of Best Western Papilio HotelGreat facilities! Review score, 8.1
Most popular amenities
- Free Wifi
- Private Parking
- Non-smoking rooms
- Fitness center
- Room service
- Restaurant
- Facilities for disabled guests
Bathroom
- Toilet paper
Food & Drink
- Restaurant
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is not needed) and costs Rp 10,000 per hour.
- Parking garage
- Electric vehicle charging station
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Air conditioning
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Bathroom emergency cord
- Toilet with grab rails
Spa
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
Languages Spoken
- English
- Indonesian
House rulesBest Western Papilio Hotel takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Papilio Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
