DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya
- Swimming pool
- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safe
- Elevator
- Parking on site
<h2>Elegant Accommodations</h2> DoubleTree by Hilton Surabaya in Surabaya offers luxurious rooms with air-conditioning, free WiFi, and modern amenities. Each room includes a work desk, flat-screen TV, and private bathroom with free toiletries. <h2>Exceptional Facilities</h2> Guests can enjoy a sauna, fitness center, terrace, and a year-round outdoor swimming pool. Additional facilities include a kids' pool, children's playground, and free bicycles for exploring the city. <h2>Dining Experience</h2> The family-friendly restaurant serves Chinese, Dutch, Indonesian, local, Asian, and international cuisines. Breakfast options include continental, American, buffet, full English/Irish, vegan, halal, and Asian. <h2>Prime Location</h2> Located 11 mi from Juanda International Airport, the hotel is near attractions such as Sharp Bamboo Monument (1.2 mi) and Pasar Turi Train Station (16-minute walk). Guests appreciate the attentive staff and excellent service.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Private Parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
SustainabilityThis property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.- ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
- ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
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Guests who stayed here loved
Giovanni
United States“Food Buffet and A La Carte were really good. Great food selection. Incredible staff serve”- George
Canada“Lintang and all the hosts were phenomenal. They decorated my room the way I like it. Thank you so much for making my stay comfortable! I rate it 10/10!” 
Arshan
Australia“Double Tree by Hilton is a brand name. people stay there for their value and status. we stayed there in a total of 4 segments. this was our first segment and 2nd time stay in total. we got an upgrade to a corner room which was more spacious than...”- Sarah
Singapore“DoubleTree by Hilton is located quite within the attractions that we wanted to cover; even if the location is not walkable it is accessible by Gojek under half an hour. The hotel room is big and really comfortable, and the staff were really...” 
Matthias
Indonesia“All very nice, location, room and breakfast. Wish we could have stayed longer.”
Rubywijaya Indonesia“Room is clean and staff is very kind. Sufficient room for luggage and the view is nice. Overall service is good.”
Fares
United Arab Emirates“I liked the room, the receptionist was good and offered some deals that I never used at all. Didn't try the facilities because I was outside until night time.”- Ignatius Indonesia“Clean & well maintained room & facilities. Almost like brand new. The location is excellent, in the heart of Surabaya. minutes away from business & shopping area. Plenty good food nearby, Everything was just perfect”
Philipp
Netherlands“Very friendly staff. The room was nice and had a good view.”
Anonimous Netherlands“Location, staff hospitality, good variety of breakfast, nice lobby”
Hotel area info
Restaurants3 Restaurants On Site
- Makan Kitchen
- CuisineChinese • Dutch • Indonesian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free
- The Koffee Deli & More
- CuisineLocal • Asian • International
- Open forBrunch • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern
- Dietary optionsHalal • Vegetarian
- Cloud 22 Rooftop Bar
- CuisineLocal • International
- Open forDinner • Cocktail hour
Amenities of DoubleTree by Hilton SurabayaGreat facilities! Review score, 9.1
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Private Parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Bathtub or shower
- Slippers
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Alarm clock
Outdoors
- Outdoor furniture
- Terrace
Activities
- Bicycle rental
- Cooking classAdditional charge
- Kids' club
- Nightclub/DJAdditional charge
- Playground
Living Area
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Video
- Radio
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is not needed) and charges may apply.
- Valet parking
- Parking garage
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Car rental
- Soundproof rooms
- Elevator
- Heating
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Auditory guidance
- Visual aids (tactile signs)
- Visual aids (Braille)
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Kids' pool
- Fitness
- Beach chairs/Loungers
- Fitness center
- Sauna
Languages Spoken
- Mandarin
- English
- Indonesian
House rulesDoubleTree by Hilton Surabaya takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Dear Valued Guest,
We are glad to have you and thank you for staying with us.
Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.
In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.
Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.
Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.
Thank you and we wish you a pleasant stay!
