Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah
- City view
- Swimming pool
- BBQ facilities
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. A buffet, Full English/Irish or American breakfast is served at the property. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Room service
- Restaurant
- Bar

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Guests who stayed here loved
- Novi
Indonesia
“Great location, friendly staff, comfy bed and clean room. Breakfast was the best.” - Antonio
United States
“The property was extremely welcoming. It felt like a five star resort, plus.” - Natalie
Indonesia
“Hotel location right about the best mall in Surabaya. Hotel staff were friendly. Rooms were big and we got a free upgrade. Beds and pillows were heaven.” - Mjafam
Netherlands
“Very professional staff, a good location, and a great breakfast with excellent staff once again. I will definitely stay here again. The bed was also of excellent quality!” - Lady
Indonesia
“-AMAZING STAFF! From the front desk, concierge, bellboys, waiters, and even chefs, all were so friendly and eager to help. -Pleasant fragrances in lobby and hallways -Very comfy beds” - Ferdinand
Indonesia
“The hotel is very accommodating and the staff service are excellent. Mr. Khoiri in the housekeeping, Mr. Rudi in the restaurant, almost all staff are excellent, we cannot remember each and every one.” - Adi
Taiwan
“It feels like home! The location was perfect! I did not worry where to eat, where to shop because the hotel connected with the Pakuwon Mall! Many stores and restaurant! They serve Nusantara (local) taste for breakfast! That was really...” - Khursheed
India
“An excellent hotel with clean rooms and cheerful staff. Breakfast quite inclusive with good choices. Rooms with good city view.” - Siew
Malaysia
“Great breakfast with friendly staff's services!” - Seagus
Indonesia
“1. Location (near pakuwon mall and a lot of traditional foods at PTC. That's best) 2. Staff, very kind people from reception, room service (mas Seinol, thx for cleaning up our room and made elephant towel. My boy loved it so much), breakfast...”
Hotel area info
Restaurants1 Restaurant On Site
- Djaman Doeloe
- CuisineIndonesian
- Open forBreakfast • Dinner
- AmbienceModern
- Dietary optionsHalal • Vegan • Gluten-free • Dairy-free
Amenities of Four Points by Sheraton Surabaya, Pakuwon IndahGreat facilities! Review score, 9.5
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Room service
- Restaurant
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
View
- City view
- View
Outdoors
- BBQ facilitiesAdditional charge
Kitchen
- Dryer
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/Performance
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Golf course (within 2 miles)Additional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available at a location nearby (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Adults only
- Pool with view
- Shallow end
- Swimming pool toys
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Pool 2 – outdoor (kids)Free!
- Open all year
- Suitable for kids
- Shallow end
- Swimming pool toys
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Kids' pool
- Fitness
- Fitness center
Languages Spoken
- Mandarin
- English
- Indonesian
House rulesFour Points by Sheraton Surabaya, Pakuwon Indah takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.





The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.