Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza
- City view
- Swimming pool
- BBQ facilities
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodations in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a mini-bar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness center
- Room service
- Tea/Coffee Maker in All Rooms
- Bar

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Guests who stayed here loved
- Rubywijaya
Indonesia
“In the middle of Surabaya city. Room size is very comfortable if you bring big luggage or more family member..” - Rubywijaya
Indonesia
“Location in the middle of Surabaya city. Really nice place to travel around. Staff are very kind and helpful.” - Astria
Indonesia
“The food is great, the location is strategic, close to the shopping mall. Located in the center of the city. The room is comfy, spacious and clean. Always enjoy my stay here, number no 1 choice for staycation” - NNurin
Brunei
“The hotel exceeded our expectations with its impeccable hospitality and attention to detail. The breakfast spread was exceptional, offering a wide variety of fresh and delicious options. Every staff member was friendly and attentive, making our...” - Lipwei
Malaysia
“The location, next to a shopping mall is very convenient. And the wide spread of breakfast was impressive and food was delicious.” - Naeema
United Arab Emirates
“Taxis available all the time, next to the mall, best room service” - Francis
Netherlands
“The hotel is next to Plaza Tunjungan, so very convenient. Breakfast was excellent - great selection. Extremely welcoming staff. The swimming pool was very nice, good for individual swimming early morning and for families later in the day.” - Liong
Malaysia
“Everything, from checking in to checking out, the experience is superb! Gotta say, this is one of the best hotels I’ve ever stayed!” - Kimberley
Canada
“The bed was one of the best - I really loved the bed over more expensive name brand hotels. The staff also really friendly. The location right beside a mall also excellent.” - Hari
Indonesia
“The hotel has huge and comfy bed, and also breakfast was excellent and fresh”
Hotel area info
Restaurants1 Restaurant On Site
- Lime Restaurant
- CuisineAsian
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
Amenities of Four Points by Sheraton Surabaya, Tunjungan PlazaGreat facilities! Review score, 9
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness center
- Room service
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
View
- City view
- View
Outdoors
- BBQ facilitiesAdditional charge
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Drying rack for clothing
- Clothes rack
Activities
- Bicycle rental
Living Area
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Concierge
- ATM on site
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Tile/Marble floor
- Soundproof
- Car rental
- Carpeted
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Pool/Beach towels
Pool 2 – outdoorFree!
- Open all year
- All ages welcome
Spa
- Kids' pool
- Locker rooms
- Full-body massage
- Hand massage
- Head massage
- Foot massage
- Back massage
- MassageAdditional charge
- Fitness center
Languages Spoken
- English
- Indonesian
House rulesFour Points by Sheraton Surabaya, Tunjungan Plaza takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.






The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.