<h2>Comfortable Accommodations</h2> MORAZEN Surabaya in Surabaya offers comfortable rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, mini-bar, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests can enjoy spa facilities, a sauna, fitness center, indoor swimming pool, and hot tub. Additional amenities include a steam room, wellness packages, and a games room. <h2>Dining Experience</h2> The hotel serves a variety of cuisines, including Chinese, Dutch, British, and Indonesian. Dining options include brunch, lunch, dinner, high tea, and cocktails, accommodating halal, vegetarian, and vegan diets. <h2>Prime Location</h2> Located 9.3 mi from Juanda International Airport, the hotel is near attractions such as the Submarine Monument (5-minute walk) and Sharp Bamboo Monument (0.6 mi). Free on-site parking is available.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 queen bed
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.0
Comfort
9.2
Value for money
8.6
Location
8.9
Free Wifi
9.9
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Hendra
    Indonesia Indonesia
    This hotel is fantastic. Located in a very strategic location. I love the breakfast. Plus, they also have sauna and jacuzzi there. I will definitely stay here again the next time I visit Surabaya!
  • Qoriatul
    Indonesia Indonesia
    The location is great, Breakfast various enough with Indomie as favorite choice meals by people I guess
  • David
    United Kingdom United Kingdom
    Customer service was excellent. All the staff were helpful and always with a smile ,nothing was too much trouble, and the standard of breakfast was plentiful, Skybar staff were extremely friendly
  • M
    Mohd
    Malaysia Malaysia
    The breakfast is good. The location is quite far from my event in Grand City Convex.
  • Mohamad
    Singapore Singapore
    The Junior Suite room was huge, equipped with an expresso machine, netflix, good wifi connection.
  • Jérôme
    Belgium Belgium
    Nice place, nice jacuzzi, amazing rooms, great breakfast, everything went really well
  • Johanna
    Germany Germany
    Stylish interior, the most comfortable bed, great breakfast and a really cool bar on the 21st floor with good food, drinks and live music.
  • Amir
    Malaysia Malaysia
    Saya pesan untuk anak saudara saya. Dia cakap servis kat sini bagus, hotel macam 5 bintang
  • R
    Rina
    Indonesia Indonesia
    Kamarnya bersih ,terang tempat tidur nya ok...ada gulingnya pula...TV nya juga keren ikutin zaman...smart TV👍👍👍
  • Krystoff
    Germany Germany
    Das Personal ist sehr zuvorkommend und freundlich. Die Auswahl beim Frühstücksbuffet ist herausragend. Die Sky Bar ist super schön, das Essen und die Drinks sehr lecker. Die Massagen sind ebenfalls empfehlenswert. Die Lage ist perfekt: direkt...

Hotel area info

Restaurants
1 Restaurant On Site

  • Palatier Restaurant
    • Cuisine
      American • Cantonese • Chinese • Dutch • British • French • Indian • Indonesian • Italian • Japanese • Korean • Malaysian • Mexican • Middle Eastern • Pizza • Seafood • Singaporean • Steakhouse • Sushi • Thai • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Halal • Vegetarian • Vegan

Amenities of MORAZEN Surabaya
Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Room service
  • Bar

Activities

  • Evening entertainment
    Additional charge
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian

House rules
MORAZEN Surabaya takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform MORAZEN Surabaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about MORAZEN Surabaya