Airport shuttle

Ibis Surabaya City Center

Jalan Basuki Rahmat No. 94-96, Genteng, 60271 Surabaya, Indonesia
–Great location - show map
+17 photos

Ibis Surabaya City Center

Scored 7.7
7.7
Rated good
Good
582 reviews
  • City view
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms. Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. Private bathroom features a shower, hairdryer and free toiletries. Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks. Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities. Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 13 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
ibis
Hotel chain/brand
ibis

Property highlights

Located in the best-rated area in Surabaya, this hotel has an excellent location score of 8.8

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 queen bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
7.9
Comfort
7.9
Value for money
8.1
Location
8.8
Free Wifi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    Netherlands Netherlands
    “Great staff, location right in the city centre. The restaurant serves tasty meals and the breakfast is very extensive Room was clean and kept clean every day.”
  • Yangui
    Taiwan Taiwan
    “The hotel is in a very good location, with a convenience store nearby and a large mall just a ten-minute walk away. The room size is satisfactory for the price, and it’s well-equipped. There’s also a small bar in the lobby downstairs. The...”
  • Razina
    Malaysia Malaysia
    “Five minutes walk to Eiger store. There's Indomaret on the next building.Nice view from my room.”
  • Rini
    Indonesia Indonesia
    “We're 2 adults with 3 and 6 year old kids. We stayed 3 nights. The room spacious, clean and comfortable. Housekeeping staff is nice and very helpful. There are two water refill stations in the corridor - great! The hotel location is perfect for...”
  • Dimitrios
    Greece Greece
    “I like the style of the ibis in general and this one is definetly a great value for money.”
  • Sougata
    India India
    “The hotel reception staffs helped me to get a package tour to Mount Bromo”
  • Mohamad
    Malaysia Malaysia
    “Update for Air-conditioning to new one because sometimes its hot sometime a bit cold thanks you so much”
  • Mustafa
    Bahrain Bahrain
    “the staff, the service, the location. the staff were very helpful and friendly, in my opinion this makes a huge difference in your experience about a hotel even if they have some other minor issues. For me, the AC wasn’t cold enough, however,...”
  • Felix
    Indonesia Indonesia
    “Excellent service, friendly staff, hotel with affordable price and strategic location in the center of Surabaya.”
  • Alfan
    Indonesia Indonesia
    “It's my second time to stay in this hotel. Location quite strategies in city center, just a few step to convenience store and food stalls on back side of the hotel. Quite closer to shopping mall, just walking about 5-10 minutes away. Check-in...”

Hotel area info

Restaurants
1 Restaurant On Site

  • Taste Restaurant
    • Cuisine
      Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Amenities of Ibis Surabaya City Center

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnecting room(s) available
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit wheelchair accessible

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
  • Spa
    Additional charge

Languages Spoken

  • English
  • Indonesian

House rules
Ibis Surabaya City Center takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

FAQs about Ibis Surabaya City Center