JW Marriott Hotel Surabaya
JW Marriott Hotel Surabaya
- City view
- Garden
- Swimming pool
- BBQ facilities
- Washing machine
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room Type | Number of guests | |
|---|---|---|
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
2 twin beds | ||
2 twin beds | ||
2 twin beds | ||
1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 2 twin beds | ||
Bedroom 1 1 king bed Bedroom 2 2 twin beds | ||
Bedroom 1 1 king bed Bedroom 2 2 twin beds | ||
1 king bed | ||
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Guests who stayed here loved
Praew
Thailand“Everything was great. The room clean and staff are really friendly and nice!”- CChristmas
United States“Breakfast was excellent, huge the variety. The staff very attentive.” - Paul United States“Super friendly staff, always smiling and happy to see you. The buffet dinner was outstanding too.”
- Tatang
Indonesia“All about JW Marriot was perfect, excellent. All Staff were helpful and always smile. Will stay here for sure with whole family.” 
Hendra United States“Great location. Friendly staff. Clean rooms. Pool was fantastic. Ima, the massage therapist, was fantastic.”
Nicole United States“This hotel was our best stay in Indonesia. Lidia and Asat made our stay memorable. Incredible breakfast and property”- Mae
Philippines“Chef Endra is the best! Excellent introduction to Surabaya and local cuisine. The entire staff is so attentive and intuitive to our needs even before we ask for assistance.” - Ho Indonesia“It was clean, and located in a very convenient location. Great and fast service from the staff. The bellboys, security, receptionist, concierge, and housekeeping were all very friendly and warm. I would like to give thanks to Agim from...”
Dewijayati Indonesia“Location, breakfast, very friendly staff, clean hotel, have smoking rooms. I enjoy hanging out in the swimming pool area with a beautiful garden. The spa center is great, skilled therapists. The bar and executive lounges are great.”
Lily Indonesia“The staff are very attentive. The breakfast options are varied. The hotel is old but it is well maintained.”
Hotel area info
Restaurants4 Restaurants On Site
- Pavilion Restaurant
- CuisineIndonesian • Pizza • Sushi • International
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Tang Palace Chinese Restaurant
- CuisineChinese • Asian
- AmbienceFamily-friendly • Modern
- Uppercut Steakhouse
- CuisineFrench
- AmbienceModern • Romantic
- Imari Japanese Restaurant
- CuisineJapanese
- AmbienceFamily-friendly • Traditional • Modern • Romantic
Amenities of JW Marriott Hotel SurabayaGreat facilities! Review score, 9
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Guest bathroom
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
View
- City view
- View
Outdoors
- Picnic area
- Sun deck
- BBQ facilitiesAdditional charge
- Garden
Kitchen
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Bicycle rental
- Aerobics
- Live music/Performance
- Evening entertainment
- Kids' club
- Nightclub/DJAdditional charge
Living Area
- Sofa
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle service
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Soundproof
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Kids' pool
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Steam room
- Spa facilities
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Hair treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Indonesian
- Malay
- Chinese
House rulesJW Marriott Hotel Surabaya takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
