You might be eligible for a Genius discount at PrimeBiz Hotel Surabaya. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Boasting a bar and on-site dining, PrimeBiz Hotel Surabaya is located in Wonocolo. Among the facilities at this property are a 24-hour front desk and free WiFi in all areas. Free private parking is available on site. At the hotel, rooms are fitted with a desk and a flat-screen TV. Every room is equipped with a seating area and a private bathroom with a shower. The on-site restaurant serves daily breakfast with buffet and halal options. Surabaya is 2.7 mi from PrimeBiz Hotel Surabaya, while Tretes is 25 mi away. Juanda International Airport is 5.6 mi from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Prime Plaza Hotels & Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Asian, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
3 twin beds
1 king bed
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.9
Location
8.6
Free Wifi
8.0
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Eng
    Malaysia Malaysia
    Generous spacious room with comfortable bed, which is also clean and quiet. To me the breakfast buffet is adequate where one just couldn’t ask for more.
  • Shiela
    United Kingdom United Kingdom
    The desk in the room. the smell in the whole hotel and the room is really nice. its so relaxing. The toilet in the lobby is very nice,ciean, big size. There is like a cafe or more like a restaurant in the lobby. Very nice staffs.
  • Bev
    Australia Australia
    Nice modern hotel in a big city where there arent a lot of non- Indonesian customers. Felt more like a business trip stayover hotel . The staff were very friendly, happy and helpful. The room was quite big and very clean.
  • Chiumei
    Taiwan Taiwan
    The hotel is convenient and comfortable. The staff are friendly and helpful. The restaurant is great, serving delicious food with very reasonable prices. In addition, if you are tired, you can get massage service easily.
  • Busman71
    Australia Australia
    Please remember this hotel only has 3 stars in the rating, though! It is clean and comfortable, and the breakfast has quality food. The gem in the crown of PrimeBiz Surabaya is the customer service. The team is warm and friendly and second to no one.
  • Busman71
    Australia Australia
    As I have said in my other reviews of PrimeBiz Surabaya, the staff were exceptional! The care and attitude of the staff was consistent throughout the Hotel. They were friendly and professional. The Hotel don't forget is only a 3 star hotel. Only...
  • Busman71
    Australia Australia
    As before a fantastic and affordable place to stay, the staff are wonderful. If you are travelling to Surabaya? I recommend PrimeBiz as a place that will do its best to make sure your stay is a good one
  • Busman71
    Australia Australia
    Let's be honest, it isn't a 5 star hotel in the way of facilities, ONLY! the staff were of 5 star quality, they were friendly and professional and assisted myself to the best of their ability! A BIG THANK YOU! Also the price and location was...
  • Dini
    Belgium Belgium
    Friendly staff,good food,good price,comfort beds,enough space in the room and good location.
  • Krishna
    India India
    Very new hotel with all clean and tidy, good to stay with family and the breakfast is excellent and also you can order lunch and dinner at optimum rate with very good quality.

Hotel area info

Restaurants
1 Restaurant On Site

  • H Resto
    • Cuisine
      Indonesian • International
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of PrimeBiz Hotel Surabaya
Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Shower

Bedroom

  • Linens

View

  • City view
  • View

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproof
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Full-body massage
  • Hand massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Indonesian

House rules
PrimeBiz Hotel Surabaya takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
Rp 300,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that all couples must present a marriage certificate upon check-in.

Please inform PrimeBiz Hotel Surabaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about PrimeBiz Hotel Surabaya