Only a 5-minute drive from Tunjungan Plaza Mall, Hotel Santika Premiere Gubeng Surabaya has a 24-hour front desk with free Wi-Fi accessible throughout the hotel. Rooms here are air-conditioned and equipped with a flat-screen satellite TV, electric kettle and desk with sitting area. The private bathroom has a shower and free toiletries. Hotel Santika Premiere Gubeng Surabaya is 5 minutes’ drive from Gubeng Train Station and also Grand City Mall. It takes 45 minutes to drive to Juanda International Airport. Guests can find facilities include meeting, banquet facilities and laundry services available for a fee. The Travellodge Restaurant serves Indonesian, oriental and international dishes where daily buffet breakfast is served. A selection of fine tea and coffee are served in the lobby lounge.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Santika Premiere
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.7)

Great Food: Meals here are highly recommended!

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
2 twin beds
1 queen bed
2 twin beds
1 queen bed
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.7
Free Wifi
8.6
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Gabor
    Hungary Hungary
    The breakfast was superb. Communication with the staff was really hard.
  • Kwa
    Indonesia Indonesia
    Good location, nice lighting in the room, obviously clean, good variety and taste of the breakfast, everything seems to be well-organized
  • Eric
    United States United States
    The view from the room is beautiful, overlooking a river. Very tranquil. The room was clean and comfortable. The pool was convenient and clean.
  • J********
    Indonesia Indonesia
    Rooms are clean, enough space for two. We are able to get connecting rooms. Beds & pillows are comfortable. Room lighting is good, bright enough. All staffs from the front offices, concierges, door bells, parking staffs are attentive and helpful....
  • Nawis
    Thailand Thailand
    Good location, but I didnt walk far. There is indomarer just 2 min walk. We have to go to train station and it is only five min by car, and if you want to walk it will be only 15 min. The breakfast is good. The room is good and clean. We stay in...
  • Dave
    United States United States
    Great value, comfortable beds, good breakfast and restaurant, fast WiFi, top-notch friendly and helpful staff.
  • Norman
    Indonesia Indonesia
    It is so clean, spacious, and staff was very curtious, even down to the security guards
  • Bintoro
    Indonesia Indonesia
    The location, the building, the rooms are great. The staff during breakfast were very helpful. Room is very comfortable.
  • Ari
    Indonesia Indonesia
    Location, staff, worth for money, breakfast, cleanliness
  • Blind
    Australia Australia
    Our favorite place to stay in surabaya. Staff beyond amazing, clean rooms, comfy beds, close to the train station for intercity trains. View from top floors is amazing. Drive thru indomaret 50meters away.

Hotel area info

Restaurants
2 Restaurants On Site

  • Travelodge Restaurant
    • Cuisine
      Indonesian
  • Lobby Lounge
    • Cuisine
      Indonesian • International

Amenities of Hotel Santika Premiere Gubeng Surabaya
Great facilities! Review score, 8.6

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • 2 restaurants
  • Facilities for disabled guests

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • All ages welcome

Spa

  • Kids' pool
  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
Hotel Santika Premiere Gubeng Surabaya takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That's about $18. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 20
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroCash

The fine print
Must-know information for guests at this property

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 300,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Santika Premiere Gubeng Surabaya