Shangri-la Surabaya
Shangri-la Surabaya
- City view
- Garden
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Categories:
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Guests who stayed here loved
Béatrice
Reunion“Great hotel! Welcoming staff. Excellent dim sum at Shang Palace”- Birger
Indonesia“Well appointed room. Quiet. Excellent bed. Loved the health club (sauna, steam baths, jacuzzi, gym) Attentive and responsive staff” 
Jenny Indonesia“Everything in well maintain and the staff were so nice and helpfull”- Jenny Indonesia“Shangrila surabaya is one of my favorite hotel when i visited surabaya, room and facility in good maintain condition, the staff was so helpful and friendly”
Joachim Indonesia“Shangri La Hotels are always in a class of their own. I really enjoyed my stay. I can especially recommend the Jamoo restaurant. The restaurant manager, Mr. Eric, does a really great job.”- Enrio Indonesia“Old hotel but still very clean and bed is comfy. Sheets still white. Location is good too. Would recommend for business trip or holiday too”
- Michael
United States“The property was beautiful the rooms were very good” - Jenny Indonesia“Shangrila always keep their best hospitality as always, all was perfect, the bed also so comfortable and i get my beauty sleep during my two days stay, definately will come back”
- Siska Indonesia“The room is spacious, clean & well maintained. Good facilities with 3 private tennis courts for guests. Large swimming pool with slide for kids.”
- Deandre United States“This was amazing! The pool and gym facilities were some of the best I’ve seen in Surabaya. They also made the room special for Valentine’s Day for my special person. It was truly a wonderful stay.”
Hotel area info
Restaurants1 Restaurant On Site
- Jamoo
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian
Amenities of Shangri-la SurabayaGreat facilities! Review score, 9.1
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
View
- City view
- Landmark view
- Pool view
- View
Outdoors
- Picnic area
- Sun deck
- Garden
Kitchen
- Dining table
- Dryer
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/Performance
- Movie nights
- Tennis equipmentAdditional charge
- Kids' club
- Nightclub/DJAdditional charge
- Playground
- Game room
- Golf course (within 2 miles)Additional charge
- Tennis court
Living Area
- Sofa
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Kid-friendly buffet
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Car rental
- Packed lunches
- Carpeted
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Bathroom emergency cord
- Toilet with grab rails
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Adults only
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
Pool 2 – outdoor (kids)Free!
- Open all year
- Suitable for kids
- Shallow end
- Waterslide
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Kids' pool
- Locker rooms
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- Waterslide
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- Fitness center
- Sauna
Languages Spoken
- English
- Indonesian
House rulesShangri-la Surabaya takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Children’s Meal Policy for All Shangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
