Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Hotel & Towers
- City view
- Garden
- Swimming pool
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colors and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a mini-bar. The private bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 3.1 mi from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Private Parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room Type | Number of guests | |
|---|---|---|
1 king bed | ||
2 twin beds | ||
1 king bed | ||
1 king bed | ||
2 twin beds | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 king bed | ||
1 queen bed | ||
2 king beds | ||
2 twin beds and 2 queen beds | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed Living room 1 sofa bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed | ||
Bedroom 1 1 king bed Bedroom 2 1 king bed |
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Guests who stayed here loved
Hermanto
Indonesia“The ambience of the lounge The hospitality of the loung's staff”
Kenneth
United States“The location is central and connected to the mall. Lots of shopping and restaurants at your fingertips. The staff were helpful and friendly.”- Ng
Singapore“Location is good connecting to mall. So no worry about getting hungry.” - Fick
Netherlands“De location en de facilities of the hotel. The staffs are friendly and helpful and the breakfast was LOVELY! Free high-tea and free-flow drinks after check in are a big plus at Sheraton👌” 
Mira Netherlands“The breakfast staff was so friendly. And really the most delicious breakfast I've had, so many choices. The gym facilities were very decent and open 24/7, great.”
Shiv
Australia“Had an excellent stay at this property. Staff were so pleasant that interactions were memorable. Room was fantastic. Breakfast quality and facilities were great. All in all the hotel is amazing value for money.”
Liliana Indonesia“The room is very nice and the staff all very friendly”- Vojtech
Slovakia“We love all minute of our stay.Thank you a lot for high service quality. Excellent staff they remember our name from beginning. Highly recommended...” 
Mita Indonesia“The go-to hotel whenever I visit Surabaya since its establishment in mid 90s. And throughout the year, it never disappointed me.”
Natalie Indonesia“We loved the location. Beds were super comfy. Staff were extra friendly and always smiling. They knew our names. Breakfast was amazing”
Hotel area info
Restaurants3 Restaurants On Site
- Kafe Bromo
- CuisineIndonesian • Local • Asian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Kawi Lounge
- CuisineInternational
- AmbienceModern • Romantic
- La Patisserie
- CuisineInternational
- AmbienceModern
Amenities of Sheraton Surabaya Hotel & TowersGreat facilities! Review score, 8.8
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Private Parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
View
- City view
Outdoors
- Terrace
- Garden
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Happy hourAdditional charge
- Tennis equipment
- Water sports facilities on site
- Tennis court
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is not needed) and costs Rp 50,000 per stay.
- Valet parking
- Parking garage
Front Desk Services
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Baby safety gates
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Wake-up service
- Car rental
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Pool/Beach towels
- Beach chairs/Loungers
Pool 2 – outdoorFree!
- Open all year
- All ages welcome
Spa
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Beach chairs/Loungers
- Hot spring bath
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- SpaAdditional charge
- Fitness centerAdditional charge
- Sauna
Languages Spoken
- English
- Indonesian
House rulesSheraton Surabaya Hotel & Towers takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
