Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Alana
Hotel chain/brand
The Alana

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.6
Comfort
8.8
Value for money
8.6
Location
8.6
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Arjianti
    Indonesia Indonesia
    The properties is good for sevices, cleanlines, and also the variant of breakfast. The spacious of rooms are also very comfortable
  • Sienny
    Indonesia Indonesia
    Staff quick respon n kindness 👏🏼 and food special croisants the best
  • Brunocatellani
    Switzerland Switzerland
    Convenient hotel near the airport . Good breakfast. Friendly staff Good value.
  • Irene
    Indonesia Indonesia
    Strategic location and rooms is big , clean and well maintained.. Additional plus the staffs are very nice Breakfast is so nice with lots of choices.. And really good value for the money
  • Tepw
    Indonesia Indonesia
    Cleanliness, near airport. Overall worth for money
  • Faryar
    Australia Australia
    Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money
  • Bernadeta
    Indonesia Indonesia
    They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay
  • William
    United Kingdom United Kingdom
    This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful
  • Muhammad
    Indonesia Indonesia
    The room is big and clean. The bed is comfy. The gym and pool is great. The security is friendly and always with a big smile to greet you.
  • N
    Nur
    Malaysia Malaysia
    The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • Oryza
    • Cuisine
      Indonesian • Asian • International

Amenities of The Alana Surabaya
Great facilities! Review score, 8.5

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

View

  • City view

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Live music/Performance
  • Kids' club

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Valet parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • 24-hour front desk

Cleaning Services

  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Wake-up service
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Pool bar

Spa

  • Personal trainer
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian

House rules
The Alana Surabaya takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

FAQs about The Alana Surabaya