The Westin Surabaya
The Westin Surabaya
- City view
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Featuring a bar and views of city, The Westin Surabaya is located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya. Featuring free bikes, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an outdoor swimming pool, fitness center and a kids' club. The rooms come with a flat-screen TV with cable channels, an electric tea pot, a shower, free toiletries and a closet. All guest rooms have a safety deposit box. Breakfast is available, and includes buffet, Full English/Irish and American options. At the hotel you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. The Westin Surabaya has a sun terrace. There's an in-house snack bar and guests can also use the business area. Speaking English, Indonesian and Chinese at the 24-hour front desk, staff are always at hand to help. Sharp Bamboo Monument is 7 miles from the accommodation, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 3 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Categories:
Select topics to read reviews:
Guests who stayed here loved
Maria
Indonesia“Welcoming service is excellent Breakfast choices is a lot n the taste is good The hotel location is connecting to Pakuwon Mall that’s very ideal when we stay here during Eid Mubarak holiday .”- Renaud Indonesia“A great room with the best service. Best location, just above the biggest mall.”
Rubywijaya Indonesia“Staff member really nice and all service are satisfying. The room giving out the clean and relaxing vibe. Food in club longue was exceptional!”- Norhayati
Singapore“Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊 The hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly...” - Mohammad
Malaysia“Very comfortable bed. View of the city. Attached to shopping mall.” 
Fanny
Norway“We absolutely love everything about Westin Surabaya and we would definitely come back and stay at the Westin Surabaya next time. Best buffet breakfast, well maintained facilities, friendly and helpful staff, great location above the mall.”
Jacqueline Indonesia“The hotel is super cleannn, comfortable, the services are super excellent and the staff is very warm and make us feel so special. Dirwct access to pakuwon mall as well. For sure this hotel will be my number 1 favourite hotel in Surabaya.”
Tineke Indonesia“Location connected to the mall and lots of good places near the hotel”
Kevin Indonesia“The ambiance is great, excellent service, easy access to mall”
John Indonesia“The Breakfast is remarkable, the staff are very attentive, well trained in their duties and polite.”
Hotel area info
Restaurants2 Restaurants On Site
- Magnolia
- CuisineAmerican • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceModern
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free • Dairy-free
- Sky Lounge
- CuisineAmerican • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
- Open forBrunch • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern • Romantic
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
Amenities of The Westin SurabayaGreat facilities! Review score, 9.6
Most popular amenities
- 3 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
View
- City view
- Pool view
- View
Outdoors
- Sun deck
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Bicycle rental
- Live music/Performance
- Cooking classAdditional charge
- Themed dinnersAdditional charge
- Kids' club
- Nightclub/DJAdditional charge
- Golf course (within 2 miles)Additional charge
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Indoor play area
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Bathroom emergency cord
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Adults only
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
Pool 2 – outdoorFree!
- Open all year
- Adults only
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
Pool 3 – outdoor (kids)Free!
- Open all year
- Suitable for kids
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Kids' pool
- Personal trainer
- Yoga classes
- Fitness
- Massage chair
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Spa facilities
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
Languages Spoken
- English
- Indonesian
- Chinese
House rulesThe Westin Surabaya takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
