Zahradní 7, Karlovy Vary, 36001, Czech Republic
#30 of 99 hotels in Karlovy Vary
Guests' ChoiceBased on 22 hotel reviews
8.7Cleanliness
9.3
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
8.9
Value for money
7.8
Free Wifi
8.5
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Showing 1 - 22
Reviewed: December 6, 2023
Nese
GermanyBreakfast could have been better. There is no kettle in the rooms. You have to walk 15 minutes for parking.
Employees were helpful. Everywhere was clean. The spa area was enjoyable. We were pleased with the massage service. You can reach everywhere by walking. I would come again.
Stayed in December 2023
Reviewed: December 30, 2022
Vlsa
SwedenMore lounge chairs close to pool. Check-in forms in the reception should be available in English
Very good breakfast. The room is large and well designed. Nice pool.
Stayed in December 2022
Reviewed: August 13, 2022
Lidiya
GermanyStaff was very friendly and polite. I am deeply thankful to madam Neumannova, she was extremely nice and helped us a lot. All her colleagues were helpful as well, being very nice and speaking fluently Russian and German as well. I was really impressed. The room was very comfortable, also child bed was big and comfortable. We did not have a balcony but there was a panoramic window with a beautiful view. The hotel is situated near supermarkets and shops and taxi from central Station was only 13 Euro. Swimming pool is on the roof, it is really cool idea. There is a person who checks water quality regularly. I can say that the property exceeded my expectations. I wish the hotel all the best, success and nice quests!
Stayed in August 2022
Reviewed: July 17, 2022
Boris
NetherlandsParking garage is small and maneuvering of the car is not very easy.
Breakfast was very good. Spa and swimming pool were also fine. The rooms were clean. The staff were polite.
Stayed in July 2022
Reviewed: April 23, 2022
Krzysztof
NetherlandsEverything was perfect:)!
Stayed in March 2022
Reviewed: June 3, 2023
Lilla
United KingdomBadly designed layout of the pool area, making it uninviting. Being on the top floor, no skyline or side windows open up for fresh air. The pool terrace with beautiful views but cannot get there unless walking through the pool area itself through the changing rooms, no foot ware. the hotel building is squashed within other buildings, and windows/ balconies are overlooked from all sides, also making the lobby bar and the lobby terrace dark and gloomy.
Clinical cleanliness Spacious rooms, large beds Location - within 5 min walk to Colonnades, shops, restaurants. multiple sanatorium style treatments on offer
Stayed in May 2023
Reviewed: August 14, 2022
Jessica
GermanyThe breakfast was not that good. Egg with fish in the morning is not what I expect for a nice breakfast. Also the poolbar is not quite what we expected, since cocktails are served in cans and plastic cups without any ice. The rooms were good but the egg odor in the morning that came from the kitchen was kind of annoying. Also the people who worked in the breakfast area had a hard time to smile at the customers or let them feel welcome.
We really liked the pool area - let alone the tiles. They were extremely slippery. Also the room was nice, besides the fact that as soon as you opened the windows it smelled like egg from the kitchen that was located right underneath our room. Also the staff was really nice and helped us with most problems.
Stayed in August 2022
Reviewed: May 9, 2022
Beth
United StatesUnfortunately, the bed was like sleeping on a thin blanket over plywood, very very hard. Also, the pool could have been heated more. When you're in a town with thermal springs, you would expect that. The hot tub said it was set on a timer: 20 min. off 10 min. on - I stayed in it for 35 min. and it never came on.
The breakfast was what I expected. On Saturday, there was someone freshly preparing eggs and pancakes which was nice. They did not have room service but I was able to order food and then carry it to my room.
Stayed in May 2022
Reviewed: April 25, 2022
Simon
DenmarkWould recommend everyone to stay away from this hotel and unpleasant staff! we have book a room with bathtub and they didn’t care and the staff only laugh when I told them we have paid for bathtub. Parking was small and not good. like sleeping on rocks with the beds. I can only say I have never been treated so bad by staff, just because they didn’t want to give us a bathtub as we pay for. can’t even get some compensation! Only few staff speak English!
nothing good beside the spa.
Stayed in April 2022
Reviewed: October 8, 2024
Natalia
UkraineThere are no comments available for this review
Stayed in October 2024
Reviewed: October 1, 2023
Lukáš
Czech RepublicThere are no comments available for this review
Stayed in July 2023
Reviewed: July 22, 2023
Martin
Czech RepublicThere are no comments available for this review
Stayed in July 2023
Reviewed: July 4, 2023
Jan
Czech RepublicThere are no comments available for this review
Stayed in July 2023
Reviewed: October 29, 2022
Luis
Czech RepublicThere are no comments available for this review
Stayed in October 2022
Reviewed: October 3, 2022
Michael
United StatesThere are no comments available for this review
Stayed in August 2022
Reviewed: August 3, 2022
Karolína
Czech RepublicThere are no comments available for this review
Stayed in July 2022
Reviewed: July 8, 2022
Plodrová
Czech RepublicThere are no comments available for this review
Stayed in July 2022
Reviewed: June 20, 2022
Tereza
Czech RepublicThere are no comments available for this review
Stayed in June 2022
Reviewed: May 4, 2022
Orgovici
RomaniaThere are no comments available for this review
Stayed in April 2022
Reviewed: August 4, 2024
Daniel
Czech RepublicThere are no comments available for this review
Stayed in July 2024
Reviewed: June 13, 2024
Heghine
ArmeniaThere are no comments available for this review
Stayed in May 2024
Showing 1 - 22
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