Nothing

Amazing luxury hotel,lovely rooms,very kind and helpful hotel staff,amazing breakfast,very green area like heaven…Customer representative Dewa from the hotel was very helpful during our stay.

Stayed in April 2025

This hotel is outstandingly good. Everything is so well maintained and clean and everywhere you go it smells nice. The hotel is basically in the middle of the jungle, it needs a lot of work to control the plants, insects and humidity. They manage it so well that you have the authentic atmosphere of the balinese jungle while at the same time being in the cleanest luxury environment. Also they go a lot into detail with everything, like remembering at the breakfast that you took Manggis fruits the day before from the buffet. Those fruits are a bit of work to open, so in the next morning they remember and put already peeled Manggis fruits on the table without asking. And you don't find anything off the shelf there. The products they use in food and other things are mostly local. Even the ceramics they use as tableware or the soap and other cosmetic products in the room are artisan made by balinese handcraft businesses, customized for Mandapa. Also the Spa is outstanding or the activities they offer - we stayed for 3 nights and never left the hotel area, because there is s much to explore and enjoy inside. What was also nice, was that our assistant was available all the time via Whatsapp. Our assistant Tapsir did a really great job and was very professional!

Stayed in February 2025

Real luxury experience, exceptional service, sometimes you have the feeling they read your wishes from your mind, special thanks to Marka, who took care of us and organized everything we needed, ricefield on the property and river flowing through, feels like heaven on earth.

Stayed in February 2025

Beautiful property. Lots of activities for all ages. The staff were absolutely amazing!

Stayed in December 2024

None

Service and response was lovely 24/7 thank to all team 🙏🙏

Stayed in October 2024

nothing

Top place to say in Ubud.

Stayed in August 2024

The Pool in the Villa has no Temperature control

I can say everything but the service is over the TOP

Stayed in August 2024

None

The check in process is within the villa, the stuff goes above and beyond to make guests happy, the breakfast was exceptional, a true 5 star hotel, every penny paid was way worth it, dreaming about going back in the near future, the room is spotless, the service was amazing, the room views amazing, the spa was so nice, the location of the hotel is literally so perfect, can’t find words to describe how amazing our stay was within the resort, everything was planned out perfectly, including tours, airport drop off/pick up, dinner reservations, making exceptions because of children traveling with us, thank you mandapa for the best memories

Stayed in June 2024

buggy transfer can be tiring.

Great staff, Great location, great view a must again stay for us..

Stayed in April 2024

Not a single thing I can think of that wasn't perfect :)

Our stay was fabulous, we travelled with kids and the staff went out of the way to make it absolute magical. Kids had so much fun in the kids club with their friendly staff, every single staff member was a gem and made sure we are comfortable. The lovely Dui offered us late check out to make sure we have adequate time to shower and change after the afternoon rafting. We were genuinely sad to leave and can't wait to go back. Marium and Ghufran.

Stayed in April 2024

The amount of mosquitos and flies, at meal times we were bitten a lot even though we had repellent on.

As soon as you arrived the experience begins from the greetings, environment, views to the exceptional attentive staff. Natural cultural surround is breathtaking! The room was something else luxury and design layout open plan and sophisticated. You get that feel good feeling straight away. The way staff treat you and great you was impressive. There are staff for staff and it’s like they know what you’re thinking before you do. If you want to switch off, relax in stunning surrounds this is the place.

Stayed in January 2024

Looks like Batlers are not experienced enough, do not know much about Ubud

Great place and service in general Very good hotel team. Batlers need more training to be able explaine what to expect from the activities

Stayed in October 2023

Food

Staff

Stayed in October 2023

Nothing-- I wouldn't change a thing! Our experience was perfect, and we didn't want to leave.

If you're visiting Ubud, you have to stay here! Stunning property; we were absolutely blown away by the nature and serenity of the property location. The tasting menu dinner at Kubu (we booked the cocoon) was phenomenal and a highlight of our trip! Enjoyed time at the pool, and all food/drinks on site were delicious and thoughtfully curated. Our butler and the staff really made the experience for us-- thank you so much for having us!

Stayed in August 2023

i loved it all

the balinese village set up and the understated and gorgeous setting

Stayed in September 2023

At the night the resort becom to dark

Room was very relaxing and comfortable

Stayed in July 2023

attention to detail - top notch quality - top notch

Stayed in June 2023

Loved everything

The Beauty and Peace of Jungle and River Ayung The Rice Fields and Garden The Staff The Healing with Intuitive Mrs. Mursi The Interieur Design of Room The Village lay-out

Stayed in May 2023

Nothing. Everything was perfect.

We liked everything about the property. The facility was excellent and clean, the hotel had an amazing view and most of all, the staffs were all very heartwarming and kind. Everyone always had a smile on their face. Our butler(putih), Riadi, especially made our stay at Mandapa memorable - he was very caring and professional. He is definitely the best butler you can find! We will be back at Mandapa some day :)

Stayed in May 2023

Every body was amazing Espicialy Nargis And sharolen

Stayed in May 2023

nothing

the staff

Stayed in May 2023

Nothing!

This property is stunning and the service is top tier. We stayed in beautiful rooms and our butler was able to accommodate all of our requests. The spa treatments were fabulous and we participated in a few of the scheduled activities. A wonderfully relaxing and informative trip to Ubud.

Stayed in April 2023

Everything was fantastic. Justine, our butler was a absolute star, she made our stay unforgettable

Stayed in April 2023

Staff service is excellent. The location and the landscape of the resort is relaxing and picturesque.

Stayed in March 2023