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  5. Reviews of Ulu Segara Luxury Suites & Villas

Reviews of Ulu Segara Luxury Suites & Villas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Raya Nusa Dua Selatan Desa Sawangan, 80363 Nusa Dua, Indonesia

#27 of 66 hotels in Nusa Dua

Guests' Choice

Review Score

Based on 243 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.1

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Presidential Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s a little dated drinks are overpriced

    The pool quite location breakfast

    Stayed in January 2025

  • Reviewed: November 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Suite with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    The restaurant food was disappointing. Breakfast buffet was fine. However, the food on the menu for lunch and dinner was a disappointment.

    The suite was very large with lots of room. Balcony had fantastic views over the ocean. The staff were very friendly and accommodating. So helpful and pleasant.

    Stayed in November 2024

  • Reviewed: November 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Access to beach is rocky. King bed had two mattresses put together with seam in the middle. Can be better.

    Room, facilities and staff are exceptional. Ocean views are amazing. Pool is great. Food is great.

    Stayed in November 2024

  • Reviewed: October 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Not the top notch facilities you would expect and room was a bit musty.

    Great location with amazing views of the sea... Good food as well Massive rooms

    Stayed in October 2024

  • Reviewed: October 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Presidential Suite with Ocean View
    • Stayed 3 nights

    Nice view, nice room size

    Stayed in October 2024

  • Reviewed: September 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff of the restaurant and the bar could barely speak in english, resulting in delayed or wrong orders. The communication with the reservations department prior to our arrival was difficult. We had to call them for them to see our messages.

    Very beautiful room with great facilities and perfect view. The staff was very polite.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    9.0
    Beautiful accomodation terrible food
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Good was pretty average. For the money you pay I’d expect it to be a lot better.

    Suites were amazing

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Travel Monger returns to Bali
    • Leisure trip
    • Travelers with friends
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The drain in the shower cabinet got clogged, but the maintenance team was quick to respond. Upholstery and curtains need refreshing. The kettle in our room didn't work so we used the microwave to heat up water for our hot cuppa.

    The room was really big and comfortable. Staff members were friendly and helpful. Our balcony faced the sea, which was lovely. We had a very early start on 1 of our days and requested a packed breakfast which was willingly accommodated.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    8.0
    Beautiful luxurious room
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Quite large buggy to reception sun at the pool area goes behind hotel in the afternoon at one side

    View of the ocean space bathroom room TV lounge area was Amazing

    Stayed in September 2024

  • Reviewed: August 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Some noise from the people

    Amazing staff and clear room

    Stayed in August 2024

  • Reviewed: July 10, 2024

    7.0
    Nice resort, but plenty of room for improvement.
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very isolated Pool was cold , as building position is shady for most of the day Nothing to entertain kids, apart from pool Staff not very attentive around the pool area Gym had no towels Reception is super far away from rest of resort, they take you on a buggy anywhere around the resort, in saying that , the buggy service was always fast and efficient Shower impossible to get the right temperature: you either shower in cold water or have your skin scolded by the hot water. Had to pay $400.000 IDR for an extra bed for my 8 yo, even though there was a massive couch . AC was very humid, we woke up soaked in sweat both nights. All in all, a bit pricey for what if offers, but still enjoyed our stay.

    Room was amazing and spacious Staff were really nice Soft drinks were free Toiletries were of good quality Room was well cleaned Ocean views were breathtaking

    Stayed in July 2024

  • Reviewed: June 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    We don't like breakfast, because of the taste just so so

    The view and the room comfortable quite good 👍

    Stayed in June 2024

  • Reviewed: June 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    access to beach is difficult

    big room, quiet.good view

    Stayed in June 2024

  • Reviewed: May 29, 2024

    8.0
    Good relaxing comfortable stay.
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room Service average. Not well equipped kitchenette Value for money ,for Villa,not proportionate to the services offered. Food menu limited for vegetarians Villa pool deep/ no steps. Snorkelling offered free for name sake. Guys not well trained there

    Location, beautiful oceanfront rooms , excellent villas , excellent swimming pool.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Presidential Suite with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    The location Some towel are better old The value is higher compared to the others

    -Clean - luxury.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Great Price/Quality for the private villas. Amazing staff
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    On high tide you can’t access the beach and you have no sun after 1pm on main the pool (in may at least). Don’t get me wrong, this is a very good resort, but I just feel there are some tiny details on the service that should be addressed to truly give this hotel a premium status. For eg remove small paper napkins, offer water around the premises (rooms have some bottles provided daily)….

    Villas are huge and well maintained. People and staff were really amazing. Super nice and ready to help no matter what. Nice free shuttle between nusa dua and the hotel.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Lovely villas with plenty of space for a quiet and private getaway
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Our villa was super spacious and very luxurious. Staff was friendly. Vibe is quiet - good for a private getaway away from crowds.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing that wasn’t great was the snorkeling equipment. The life jackets, masks, and snorkels all seemed to be somewhat broken.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Very good value for the money.
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Building is older, restaurant is average, gym is below average.

    Staff is super friendly, they are able to arrange almost everything what you need. Room was so nice and spacious, with the greatest view on the ocean. Location is good if you want to relax and go on the day trips away because it’s quite far from everything.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    المكيفات غيرباردة

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Comfortable, spacious, with spectacular views
    • Leisure trip
    • Family with young children
    • Presidential Suite with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    A map of the resort and timetable for kids activities

    The staff were lovely, our room was very spacious and comfortable and the views were magnificent.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    7.0
    Nice room, nicely sized. Good for family stay.
    • Leisure trip
    • Family with young children
    • Suite with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Food was not exceptional but the breakfast buffet was great. The bar was under construction. We hired a photographer and notified the hotel the day we arrived only to find out that we had to pay to be able to take photos at the hotel.

    The room size

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Suite with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower area in the toilet needs to be improved Cleanliness of the room could be better

    Nice quiet location good views

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Nice enough but overpriced
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    A little run down. The pool water in the villa was dirty and needed attending to the day after we arrived. The facilities were ok, not really 5 star standard. Property has the potential to get there but misses the mark.

    The villa was lovely. Very spacious and private. Staff are amazing and could not be faulted.

    Stayed in February 2024

Showing 1 - 25

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