The staff were nice. The place is nice, but I didn't know that there would be heating only via air conditioning so we always came back to a cold room after a long day out. It was really clean, and futon was comfortable. The building is old and traditional so You have to watch out to not make any noise, but we didn't have a problem with the neighbours. The location is rather far from main turist attractions, but there is a metro station 8min away and the main station 20min away.

Stayed in March 2025

This kind of accommodation supposed to be a "old style Japanese experience" but everything was fully automated like all other accommodation in Japan. A ryokan should show more human interaction including breakfast or a tea/coffee place but we did not see anybody anywhere in the empty space.

For ryokan everything was according to what can be expected

Stayed in March 2025

Great location, staff was very helpful and friendly

Stayed in December 2024

The room could be bigger.

Stayed in February 2025

Nothing really negative. If you book the traditional rooms you will find the check-in area in a nearby building (40 seconds away, just round the corner): is this a negative feature? Not really…

This was our second time in Kyoto and we didn’t think twice before booking this Ryokan: the traditional room of the upper floor is very warm and cosy, with a complete kitchenette at our disposal. Everything is always pristine clean and the staff available for any need

Stayed in December 2024

the walls and windows were very thin making it extremely cold at night and also very loud to walk to the shared bathroom at night

very beautiful accommodation and kind staff (spoke very good english). location was good (had restaurants in walking distance and subway station 8 mins away)

Stayed in December 2024

Room faced a poking to for buses and staff.

The room and bathroom were fine. I wish I hd chosen a room facing the sea rather than the parking lot. It might have been a little bit more but waking to the bay would have been a perk. The dinning experience was exceptionable. The staff of the dinning room were attentive, and helpful. The food was a delight. I took advantage of there onset, it was clean and the water was perfect.

Stayed in November 2024

As expected it’s pretty small, otherwise it’s really good.

I liked the experience we had. Exactly as advertised.

Stayed in November 2024

Water wasn't hot enough, walls were a little too thin.

Great space, bathroom was great, and the authentic Ryokan experience was fun.

Stayed in November 2024

Room size is small, when the futon were open there was no extra space.

Central location, not far from the main station; traditional building, tatami mats and futon. Reasonably comfortable and convenient base for exploring Kyoto.

Stayed in October 2024

When you enter in the room there is a smell of tea. Also it looks like an old structure but cared

Stayed in October 2024

I was sick the whole time. not their fault at all. possibly ceiling height

they had a very good personalised book they give you with tours etc.

Stayed in October 2024

Comfy room! For a 2 star hotel this was fantastic

Stayed in October 2024

Internet was real bad

Size

Stayed in October 2024

Great location, very friendly owner, good food

Stayed in October 2024

The location wasn't great. It is labelled as good location but I disagree. I suppose everyone's tolerance of what is close differs but as a disabled person with a lot of heavy luggage, I didn't think it was good. I class walking distance as 15 mins and nothing was within walking distance. We used taxis a lot and the buses (which were confusing) but unfortunately I wouldn't stay here again as even though I love the property, I can't recommend the location. I also had to cancel one night and didn't receive any refund. Whilst I understand with short notice they lose money, there are a lot of places where you can receive a refund even up to the day of check in so it was just something which let it down in comparison.

The place looks better than in the photos. To be honest I was dreading the stay because in Tokyo I had stayed on a Tatami floor and it was awful. The pad they laid out did nothing and I slept poorly. This was absolutely not the case here though. The pads provided are very comfortable and I slept very well. The place is SO cozy. It was pouring it down and I was happy to stay in and listen to the rain. All in all it was just very comfortable and ambient. Facilities were good - plenty of umbrellAs and a hair dryer was appreciated. Staff very nice.

Stayed in October 2024

Wouldn’t store our luggage after check out

Nice and quiet, very close to transport, food and attractions

Stayed in September 2024

Interior walls were thin so you could people in the room snoring. Bathrooms were somewhat cramped, but that was expected. It’s too bad that the restaurant wasn’t fully active.

Restaurant, for daily breakfast, was excellent. Likewise, the staff was friendly and very helpful. Location was great. The history of the property added charm.

Stayed in September 2024

You have to pay 1500 Yen for storage of luggage after checking out - the only place in our entire Japan trip that required this

Stayed in September 2024

If we had stayed more than a night I might have found the futon/floor too uncomfortable but my husband was fine!

We liked the authentic atmosphere, the easy to access location, the cute guide book in English they provided, and everything overall. The powerful AC in the summer was wonderful. Because we slept on futon we had more room to sleep than some hotels we'd stayed at in other parts of Japan. We had a private room with its own bathroom and honestly the fact they were able to fit the bathroom in such a tight space was impressive! We only stayed one night and weren't charged for towels so I think I misunderstood other reviews - they charge you to switch out your towels not just for a basic set of towels. check in and check out were wonderfully easy.

Stayed in September 2024

AC was not strong enough

Stayed in September 2024

My ceiling was too short for me to stand in some places, which meant I bumped my head a few times. But, hey.... it's an old building, and that was part of its charm.

The staff was most helpful. Not only did they answer my emails in a timely manner, but I left my cosmetic bag behind and they were kind enough to forward it to me at my next hotel.

Stayed in August 2024

Toilets

Room, beds, main room

Stayed in August 2024

Distance from trains. Bus access not a problem.

Traditional settings. Nice set up with modern amenities.

Stayed in July 2024