Cooperation of workers

Stayed in January 2025

Kids club didn`t work on Sunday(

Staff, facilities, food, view...everything was good

Stayed in October 2024

The water of the outdoor swimming pool was too cold and the WiFi was a bit slow.

Everything was great. The hotel is very beautiful and clean, the food is good and the staff is so kind.

Stayed in November 2024

It's a minor thing, but I would recommend starting the evening show just a bit earlier.

Our room was upgraded to a Family Room, which was a wonderful and thoughtful surprise from the hotel. It made our stay feel special, as all of the kids could sleep in their own area, separate from the adults, while still being in one suite. I also want to highlight the food quality; it was truly delicious.

Stayed in September 2024

1. Some of the staff could be rude at times-- front desk, guest services. They need a bit more customer service training. 2. The massage/spa attendants are very pushy. They are like used cars salesmen. Trying to push their product and get you to pay immediately once you sign up even if your appointment is still days away so it'll be harder to get a refund if you decide to cancel. Although I had a great massage. The price was a bit expensive. 3. Since the rooms are not carpeted, the hotel should provide slippers. Bathrobes are available but in most hotels I've stayed, bathrobes come with slippers. 4. My wife got sick at midnight and we had to call a hotel doctor which recommended us to go to the hospital. The hospital was on the other side of town, 35 minutes away. I'm not sure how a person could survive if it was a more critical emergency. I'm told there were other hospitals much closer. I don't know why they sent us so far away. 5. Pool and beach chairs gets filled up quickly. People would put their towels on the chairs and disappear for hours. I wish there is a way to prohibit that so those who want to use the pool or beach will have a place. 6. They serve food almost all hours of the day, except between 4pm and 7pm. They should have another snack time from 4-7pm before dinner started. 7. Dinner starts at 7pm. For those who don't like to eat late, they should start serving dinner at 6pm. 8. They don't provide currency exchange. Perhaps they are not authorized to, but if that's the case they should have a bank install an ATM onsite. The nearest ATM is at the main road, maybe 700+ meters away. 7. TVs in the rooms are small. C'mon, invest in larger TVs and provide more English channels. 8. Wine selection could be improved. The house wine was disappointing to say the least, and ruins the themed dinner-- whether in the buffet or a la carte restaurant. 9. Bathroom amenities are a bit short.

1. Great location. Oceanside but a long walk between the building and the beach, which is true for all beaches along this strip. 2. Good soundproofing of windows. Most of the outside noise was blocked out. 3. Excellent food buffet style. Breakfast has great choices of salads and many types of food. They have theme nights for dinner-- seafood, Italian, international, Turkish, Asian, etc.-- all you can eat. 4. Very nice housekeeping staff. Every day she made decorations with towels in the room. One instance she put flower petals on the bed and another she put petals on the bathroom sink. 5. Large pool. 6. There is an area in the beach that is roped off exclusively for hotel guests. 7. Large open green grassy space. 8. There is a themed a la carte restaurant if one chooses not to have buffet. They have theme nights - Turkish, Fish (at the top floor with nice view from the balcony), Italian. It's a set menu except for the main dishes. You have to choose your main course among 4-5 choices. Usually dinner consists of a starter, salad, soup, main, and dessert. 9. Well maintained facilities. Well manicured gardens.

Stayed in July 2024

The only thing we didn’t like was that there’s no boulevard in Lara where you walk safely with small kids.

Nice hotel with all relevant facilities, most friendly staff, good quality food, clean rooms.

Stayed in May 2024

Good

Stayed in March 2024

N/A

everything.

Stayed in January 2024

Fantastic hotel, staff and food. Everything is excellent.

Stayed in July 2023

Evening entertainment was just ok. They were a young dance troop that changed costumes to go with theme of the evening. I’d suggest some live music or singer in bar area.

Staff were very welcoming Variety and quality of food was good

Stayed in July 2023

No music în the bar, some lounge music would make a nice atmosphere .

Very good food, a lot of variety and very good quality. Great service. Nice room.

Stayed in June 2023

No great dislikes.

Hotel was large and well maintained. Room was spacious and clean. The all-inclusive buffet was Great ! There were so many food options to choose from (especially desserts) with many healthy food choices also provided. The private beach area had many chairs and was clean. Finally, the staff overall were quite responsive and friendly. Overall, a great value for the price.

Stayed in April 2023

I lived in the room 1521. It's very close to the stairs and elevator hall, and you can hear everything that is happening there. Considering that the elevator makes a loud noise every time it stops at your floor, that was rather annoying.

Everything was great. The room is clean an comfortable, the variety of dishes is impressive, the WiFi works great. But take into account that I stayed in the end of February, so the hotel was half empty.

Stayed in March 2023

clean, friendly, great facilities, friendly staff with great work ethics and personal service

Stayed in January 2023

For a five star resort the property does not provide hair conditioner, hand & body cream, cotton buds & tissue paper. These are generally provided even by most four star hotels / resorts, even some three star facilities provide these complimentary items. The rooms are not sound proof, I complained of plumbing sounds everytime someone used the bathroom in the room above us, they sent a maintenance guy to ask us where the problem us. It was difficult to explain to him due to language barrier. Eventually he referred us back to reception. Booking.com were of little help aswell. They also referred us back to the hotel. Needless to say we only slept the people in the room above us were out and were not using the bathrooms. The noise of the flushing toilets & running water throughout the noise was extremely disturbing. Resorted to earl plugs. We stayed in room 1710. Limited range of Non-alcoholic beverages & mocktails. Soft drinks available, however the only suitable drink with low sugar is cola light, even though Coca cola manufactures other low sugar soft drinks the hotel does not have any other options available for guests. The kids club had interesting programme of pizza & cookie making however all that was made on the day was beaded bracelet. Other than that the entertainment staff do try to keep the guests engaged and are the highlight of the resort. There isnt much to keep the teens entertained beside the cats which they seem to adore. The resort caters to mainly german guests , the kids songs etc were in german. My child used google translate & made a few friends and didnt want to leave the place. New years eve programme seemed to have more of a christmas theme, food was slightly dissapointing. The best part of the gala dinner was the mezdek dancers. Overall the stay felt more 3 stars, the entertainment team i would rate 5 stars & the guest relation teams a 3 star, not very helpful.

Location & the entertainment staff especially Musa & DJ. Cleaning staff cant recall his name, a very sweet guy always smiling. Food was plentiful.

Stayed in January 2023

Nothing but my wife and I felt sad about the daily food waste since the buffet sometimes end with lots of dishes not even touched.

Food and facilities was super nice, Parking is free and staff is helpful, overall very comfortable stay.

Stayed in December 2022

Clean and comfortable room's

Stayed in October 2022

the value and the food are great

Stayed in September 2022

Very friendly and helpful staff

Stayed in August 2022

Room view was on side, not as I was expected. Despite this, everything was perfect.

Everything was perfect. Location is good, food was amazing. Staff very helpful, polite and smily

Stayed in August 2022

The rate is high

people are helpful and welcoming room is clean and with perfect view pool is very good animation team is very good beach is sandy , water is clear.

Stayed in August 2022

Only complaint was the food, it was a bit boring/not enough variety. Best night for me was the fish night and I had dinner at the italian restaurant which was lovely

Walk to beach was lovely. Room was spacious and clean. Spa and entertainment was good and staff were lovely.

Stayed in August 2022

I travelled with my young daughter . I wish I'd known that this hotel was quite formal and that English speaking people don't visit. The hotel was vey focused on German and Turkish visitors which is fine of course but neither my daughter nor myself spoke to anyone for the seven days we were there. Also the beach wasn't very nice . The sand was very gritty . You are not allowed to walk along the beach just the bit that belongs to your hotel. Anatalya Airport is horrendous, this alone would put me off going again.

The hotel was lovely. Food was good.

Stayed in July 2022

Nothing

Location, Staff, Cleanness, The turkish bath.

Stayed in July 2022