38 West 31st Street, NoMad, New York, NY 10001, United States
#88 of 122 vacation rentals in New York
Guests' ChoiceBased on 31 apartment reviews
6.6Cleanliness
6.9
Comfort
7.0
Location
9.2
Facilities
6.3
Staff
7.2
Value for money
6.3
Free Wifi
10.0
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Showing 1 - 25
Reviewed: April 4, 2025
Ekaterina
United StatesThe location is convenient — close to the subway and shops (HMart, 7/11, Target). However, the room was extremely small and quite run-down for six people. There are very few kitchen utensils, so if you plan to cook, be prepared. Taking the elevator was often a challenge because it was always crowded. I doubt we would choose this place again.
Stayed in April 2025
Reviewed: May 21, 2024
Federico
United KingdomLack of any place to hang jackets or clothes, or any space to leave the luggage. Moreover, there are no chairs or any other place to sit apart from the bed.
The beds were very comfortable, and the kitchen had more than enough utensils. The location is also great if wanting to visit Manhattan.
Stayed in May 2024
Reviewed: September 25, 2023
Kirsty
United KingdomAir conditioning is noisy - sounds like a permanent rain shower.
Fabulous location - lovely to go to the theatre and be back to the apartment in a few minutes. There was sufficient cooking equipment etc for our needs. Beds were comfortable.
Stayed in August 2023
Reviewed: September 5, 2023
Sherkina-lieber
CanadaOld and not well maintained. On one of the days, there was no hot water in the shower.
Good location. We were able to get a room with three beds so that each of our two children had their own bed.
Stayed in August 2023
Reviewed: December 11, 2022
Viviana
United StatesThe bath, water wasn’t hot enough
It had all the accommodations
Stayed in December 2022
Reviewed: October 19, 2022
Ellen
United StatesThe elevator system was very slow. On the day we checked out I waited 20 minutes to get on an elevator that wasn’t already full. I couldn’t take the stairs because I had a very heavy suitcase.
The location was absolutely perfect! It was affordable & clean.
Stayed in September 2022
Reviewed: June 27, 2022
Incicco
ArgentinaThe room was a bit to small for 4 people
The location was super.
Stayed in June 2022
Reviewed: April 17, 2022
Luis
PortugalCleaning
Localisation
Stayed in April 2022
Reviewed: October 4, 2024
Laura
United StatesThe room could have been cleaner and better maintained. The TV wasn’t a smart TV, and you had very few options to watch. When we checked out, the sign said it was at 11 AM. When we wanted to leave our luggage at the accommodation, the man told us it was $5 per bag. This meant we couldn't leave them because we had quite a few items, and it would have been a lot of money. This forced us to change all our plans, and we couldn't visit what we had planned. They should inform guests about this fee as they provide almost no information, and it affected our plans for that day. Very inconvenient! I find it unfair that they can hold your luggage for free before check-in but charge you money for it at check-out. In other places, they store it for free after check-out for the day. Since check-out is at 11 AM, all the cleaning staff are working at that time, and all the elevators are extremely busy. You have to wait several minutes to use the elevator.
We stayed for one night. The woman at the office was friendly and let us leave our things for early check in until after the office closed at 6 PM. They brought our luggage to the room when the office closed. There were four of us. The room was fine. It was spacious. Overall, we were comfortable in the room for one night.
Stayed in October 2024
Reviewed: October 2, 2024
Coleby
United StatesThe expected price and the real price were very different. They add on over $100 of fees and for what you are paying you can get a better hotel for better price.
Location is not bad.
Stayed in September 2024
Reviewed: May 15, 2024
Akhilesh
United StatesIt was clean and had all required things for a family
Stayed in May 2024
Reviewed: January 15, 2024
Marta
United StatesI did not like the fact that when we opened the door my first impression was like l am entering a dorm room. No cabinets no dresser nor hangers for clothes , except few hooks on the bathroom door. We couldn't find any shelving for toiletries or for make up etc. Unfortunately not even luggage holders to put our suitcase on. Only cabinet was for the "kitchen" , which was besides our bed. We had only one mirror in the bathroom on the medicine cabinet. After shower all the steam entered the room, bc there were no air ventilation unfortunately. Room also can use a fresh coat of paint so is the bathroom .
It was very clean and comfortable bed, also surprisingly quiet except the bathroom. / a non stop monoton hammering sound. So we shout the bathroom door
Stayed in December 2023
Reviewed: December 14, 2023
Alison
United KingdomThe room was very small, the towels were more like hand towels, very small and there was no change of towel or bed linen for the whole 7 days! No where to hang coats for 5 people except a small wardrobe which would be full of clothes.
Location
Stayed in December 2023
Reviewed: November 29, 2023
Orsolya
United StatesWe could not adjust the heating. The building rules, like quiet hours were not respected by staff itself.
It was in the city center.
Stayed in November 2023
Reviewed: August 1, 2023
Lowis
United StatesTOOOOOO HOOOOOOT!!!! AC does not seem to work well, it might need to be changed. We asked for assistance but nothing was done so we have to ask for a portable fan(which took a while before they gave one, my father did not leave the front desk so they did not have a choice but to provide us one). Also the place was so dusty and it seemed like it hasn’t been cleaned. It was not a comfortable place to stay especially when you are tired after a long day of walk. We stayed in cheaper place before in NY(sad that it was not available when we booked) but those places are far better and more comfortable than this. We will never stay in this place again. Poor customer service.
Kitchen supplies available, three avail beds!
Stayed in July 2023
Reviewed: June 29, 2023
Jonathan
United StatesThere were ticks in the bed, giving my wife Lime Disease. The room was NOT similar to the photographs online. The $99 cleaning fee charged at the end was inappropriate because it was not properly cleaned following the previous occupant and the rules state rubbish should be taken out - why do we have to do part of the cleaning job if we're paying for it. And $99 to clean a room and a bathroom is extortionate.
Stayed in June 2023
Reviewed: May 17, 2023
Mitja
SloveniaThe room has kitchen but no table and not even one chair to sit?!? Horrible. I do not know how they imagine that we rent appartment with kitchen and then there is no table or chair in the room??! Noise from the street. Poor english at reception.
Comfy beds
Stayed in April 2023
Reviewed: April 10, 2023
Jackie
United StatesYou could definitely hear your neighbors in the hall, and I think the folks upstairs were having a dance off. There were no small tables by the beds to put your phones, etc, at night. There were no toiletries in the room, bring your own.
The location is incredible, close to everything. I was a little bit apprehensive due to old reviews that were bad, but the place was clean. The beds were comfortable. There is a lot of character and history in the room and building.
Stayed in April 2023
Reviewed: March 25, 2023
Nhit
JapanNot very clean room. Poor quality towel, no shampoo provided. WiFi did not work in one of two rooms, very limited choices of TV channels.
Convenient location. That's it.
Stayed in March 2023
Reviewed: December 8, 2022
Daniel
SpainThe place smelt at all times. No cleaning in 5 days, no change of towells. One hand towell for 4 People x 5 days. I assume you get what you pay in NYC (300€ per night) but now that i know, i would have preferred to pay more for a better place.
Location
Stayed in December 2022
Reviewed: May 31, 2022
Shirley
United StatesThere was a 99$ cleaning fee, which made the cost of the room higher than expected and then a 200$ security deposit for more cleaning.
very clean, safe and interesting neighborhood, parking close by, nice little kitchen
Stayed in May 2022
Reviewed: December 29, 2023
Vasif
AzerbaijanThere are no comments available for this review
Stayed in December 2023
Reviewed: November 14, 2023
J
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: January 4, 2023
Callie
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 - 25
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