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  5. Reviews of Rose City Inn & Suites

Reviews of Rose City Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2631 West Northwest Loop 323, Tyler, TX 75702, United States

#32 of 35 hotels in Tyler

Guests' Choice

Review Score

Based on 219 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    6.6

  • Facilities

    5.4

  • Staff

    6.6

  • Value for money

    6.1

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 4, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I went down stairs to let them know my room key wasn’t working I explained to the lady with the floral print rolled her eyes so hard. On top of that they have roaches I seen at least 6 and I killed them both.

    That it was close to my job.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They no refund my deposit

    No refund my deposit 50 dlls

    Stayed in December 2024

  • Reviewed: August 12, 2024

    4.0
    Horrible!!!!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a hot room ac don’t work and there was already trash in the room. $117 for 2 nights, the mattresses was very uncomfortable. The floors and bathroom sink and tub was nasty. The covers are from 2019 it’s horrible. They need to change a lot.

    I can play my music loud it was close to my real house.

    Stayed in August 2024

  • Reviewed: April 10, 2024

    6.0
    TV Problems
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV kept freezing up on all channels. I told the office as soon as I got there, but nobody showed up to look at it. It was very irritating and I had to turn it off.

    Everything was acceptable except the TV.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    6.0
    It was alright, coulda been cleaned a little better
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location

    Stayed in March 2024

  • Reviewed: March 3, 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were forced to leave a $25 deposit which I’ve never done before at that hotel but OK we left it and then our room was very clean when we left but the manager woman came in and accused us of smoking neither one of us smoke, and she would not give us back the deposit

    Very disappointing reached at their previously years ago. The manager and owner were very kind and very nice when we stayed there. This was prior to Covid now the woman at the front desk and just exceptionally rude.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing hardly worked. no ice machine was broke, the vending machine took my money and hotel wouldnt refund it, I had to keep restarting the heater as it would get cold and run real loud day and night. the internet wifi was constantly in and out which made it hard to do my work on my laptop. holes in the walls every where, no closet. the one little shelf on the wall with a clothes hanger was broke hanging half out of the wall. I will never stay there again.

    the bed had memory foam mattress and was comfortable, I liked the extra big desk to do all of my studying and computer work for school, it was quiet, big freezer on the refrigerator, most hotels dont have freezers. the big walk in shower.

    Stayed in January 2024

  • Reviewed: October 23, 2023

    6.0
    Arrive Friday for Putt Putt events. Met with friends for dinner both nights. Comfortable bed.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A/C turned completely off. Took some time to cool down. Minor inconvenience.

    Did not eat or observe breakfast available.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    6.0
    The breakfast was horrible, the overnight staff was not welcoming
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast and the service

    The breakfast was horrible!

    Stayed in September 2023

  • Reviewed: August 15, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The breakfast was sad to look at. The room was in need of major fix up. Their Internet was not up to par the channels only went so far. The picture on the site does not represent the real view.

    The location was accessible

    Stayed in August 2023

  • Reviewed: June 27, 2023

    4.0
    Never again
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Filthy. Smells like cigarettes, no even soap in the bathroom.

    Stayed in June 2023

  • Reviewed: April 7, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I picked this location because it offered breakfast when I booked it and when I arrived there was nothing and that was disappointing and large amounts of trash at the entrances that smell bad and was drawing bugs to it. We are talking about at least 15 bags of garbage in hot Texas Sun

    Good price and the staff was polite.. large rooms if the property was just taken care of I would have been very satisfied

    Stayed in April 2023

  • Reviewed: February 22, 2023

    4.0
    Disappointing
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Price

    Stayed in February 2023

  • Reviewed: November 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It didn't include breakfast and when I booked it. It said breakfast included. There was some mold on the bathroom wall behind the toilet

    Friendly staff, bed was very comfortable overall the room was decent and clean.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    4.0
    Good location, but a no return due to service and they don’t tell you that there won’t be breakfast like you booked.
    • Business trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast, had to continue to call about trash and towels. Left and came back, still no clean towels and trash still sitting by the door. The halls smelled like marijuana.

    very roomy

    Stayed in October 2022

  • Reviewed: September 14, 2022

    5.0
    You get what you pay for!
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi service is patchy in a few of the rooms.

    Alpesh and his family are fantastic people! They are great with kids and are often accommodating beyond their means. They have a huge heart.

    Stayed in June 2022

  • Reviewed: August 20, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My flooring was coming up. The toilet was leaking. The doors didn’t open half broke. The smoke detector was just hanging from the Ceiling. Grown people just laying down in the hall way on the floor.

    The free ice.

    Stayed in July 2022

  • Reviewed: August 14, 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff, location, only 1 entrance opened the rest locked

    Room quality

    Stayed in July 2022

  • Reviewed: August 14, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast sucked. Some eggs and meat would have been nice. A BREAKFAST BOWL MAYBE

    Room was roomy

    Stayed in August 2022

  • Reviewed: June 30, 2022

    4.0
    it was comfortable bed and cool air conditioning. but not very clean and rooms stink.
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    bad area and could hear right through the walls.

    comfortable bed and nice employees

    Stayed in June 2022

  • Reviewed: June 20, 2022

    5.0
    always get a clogged up sink or tub and they don’t do anything about it
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    always get a clogged up sink or tub

    comfort

    Stayed in June 2022

  • Reviewed: June 14, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    was offered a smaller room and told it would be cheaper and paid $2 more. I also was told if I didn’t book using the app the night before my next stay that I had to pay the properties daily price of $70. one bed is 57. two bed is 55 on this app and if i don’t use and pay cash on site it’s $70. make it make sense.

    Stayed in June 2022

  • Reviewed: May 20, 2022

    4.0
    Beware...enter at your own risk!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The upfront deposit that is not specified on the booking for the rooms. If you don't have 25 dollars and you've already made a reservation and booked...you are screwed! No refunds at all. But if you do have 25 dollars in cash...you are in luck but if you pay with your card...then good luck...it will take Forever to get it back. No holds. They charge your card.

    The bed was comfortable. Spacious room.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The free breakfast was old cereal and a tiny bit of milk left in a gallon jug

    Stayed in April 2022

Showing 1 - 25

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