Very outdated and there was a small stuffed animal in my bed when I pulled the sheets back which tells me the bedding never got changed from the last guest! Totally disgusting! Lighting in the pool area was awful, room was outdated.

Location was good and staff was excellent!

Stayed in January 2025

On the second night the toilet handle broke, and the toilet water ran constantly. Also, the refrigerator was either broke or not plugged in. We weren't able to get behind it.

The breakfast was EXCELLENT, and the location was very convenient. The personnel was very nice, also. The pool was very well maintained.

Stayed in October 2024

One of the beds in the room had stains on the sheet...they had not been changed. The hallways were rough and need to be updated...The maids came to room with new towels, but did not make up the beds.

Breakfast and staff were great.

Stayed in September 2024

The cost. Very disappointed with the cost. I would expect higher quality of facilities with the price paid. The hot tub was no different then a giant bathtub with hot water, no jets. Didn't seem all that clean. Cloudy water. In general hotel needs updates. The cost of the breakfast (which is no different than any other average hotel) seemed a bit pricey when other hotels include same breakfast with your stay.

The bed was super comfy & the bartender was great!

Stayed in August 2024

Wheeled chair’s wheels protruded too far out and one would stub toes on the wheels. Had to move. Bathroom had no forced air vent; fan motor. Nightstand, too small for C pap machine.

Comfortable beds.

Stayed in July 2024

As we were leaving for day, ask the maid that was 2 doors down from us, that we needed more toilet paper and coffee, we came back that evening and the only thing we got was bed made 😔 evidently she didn’t understand English

Stayed in July 2024

We were told that the hotel is in the midst of updating. It looks worn out and old. The public areas are large empty rooms with minimal furnishings. Gives an aura of neglect.

I felt safe. The room was comfortable

Stayed in June 2024

Hotel needs updating and cleaning

I have stayed here several times in the past but I probable won't stay here again. Hotel needs a really good cleaning and updating. Staff was exceptional everyone was more than helpful ,pleasant and professional.

Stayed in June 2024

Just the pee and dirty details of the hot tub.

I enjoy staying here as this is my third time now but the last time we stayed the pool was closed the entire time and this time the hot tub smelled like pee so bad and was so musty. The staff is very friendly however some of the rates are pretty high and do not offer breakfast. Other than these few complaints we do like it.

Stayed in June 2024

No free Wi-fi

Stayed in June 2024

did not have, left at 6:00 AM

Stayed in June 2024

We were given a room next to the ice and vending machines at check-in. I then returned to the check-in and requested a different room away from the noise of the ice and vending machines. I was told no rooms were available for the price I was paying. I asked if the reservation indicated that the room was adjacent to the vending area. The response I received was, "It didn't say it was not." I suggested the young lady with an unempathetic demeanor look again. She found a different room. I thank her.

the location

Stayed in May 2024

Its very very dated. The bathroom is really old and felt dirty

Location

Stayed in May 2024

1. The room wasn't ready as the pool doors were locked, and they worked over an hour to get them open (says the guy at the desk). I'm not sure how that delayed my check-in? 2. "Finally, your room is ready." No one said - There's a lounge - a pool - breakfast. Nothing but - Finally, your room is ready. 3. Called back to the desk 2 hours later as they forgot to get a card for the deposit. 4. Had to ask for toilet paper, as we had none.

Location to family- very convenient

Stayed in May 2024

Had to pay for breakfast even though when I booked it said Breakfast was free. Had an issue with my daughter having a friend join us for the weekend when she arrived at the hotel. Stayed 4 nights would've liked some type of incentive maybe a free night or something especially after what I paid total upon checkout

Beautiful hotel. Great pool. Loved the all access room

Stayed in March 2024

They really need to update the door knobs, my husband got stuck in the bathroom. The door would not open. We had to call the front desk to come and help us. They were very helpful and were able to help us quickly.

It was clean and the staff was friendly.

Stayed in March 2024

Comfortable bed

Stayed in February 2024

We had no hot water in our room, room had cob webs on the walls bed looked like it was broken sunk down when you sat on the edge and box spring went down with it as well, told location we had no hot water and they just said it was a room they don’t normally rent out cause they are aware of the room not having hot water and that we needed to let it run for abt 15 mins to warm up but left it on and running and water was ice cold the whole time and we tried 3 times

Good location

Stayed in January 2024

the pool smelled like pee to many unsupervised kids and no kid fallowed the rules ….they where in ppls faces and very annoying

good location

Stayed in November 2023

Very run down facilities. ☹️. Broken things everywhere, very much in need of updating. Bed was very uncomfortable, sinks in the middle of the mattress. The price we paid was way too much for what we got.

Staff was friendly. Size of room was fine.

Stayed in August 2023

Hotel needs updating, room was small, toilet didn't flush properly and no maintenance to fix it

Convenient, room was clean

Stayed in August 2023

The bathroom was the smallest and oldest design of the three hotels we experienced this week.

We stayed at three different chain hotels this week. The other two had great breakfast at no charge and they were 30% to 50% cheaper room rates and much better breakfast.

Stayed in June 2023

Having to change rooms because there was a hair left on a pillow. Plus keys didn’t work for the room.

Stayed in May 2023

The pool was freezing cold. there was a rusty broken pool light sitting on the bottom of the pool with electrical cords attached to it. tiles were broken around the pool right by the steps to get in it. We attempted to eat in the restaurant inside the hotel, and it took an hour to get our food and it wasn’t good. The pretzel bites were burnt. The chicken Alfredo was also burnt and had almost no Alfredo sauce on it. other people were waiting to eat, and they ended up closing the restaurant/ option for food. The server said she didn’t have any help, which is unfortunate.

very friendly staff/ front desk people. the location was great too.

Stayed in May 2023