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  5. Reviews of Moxy Phoenix Downtown

Reviews of Moxy Phoenix Downtown

116 South Central Avenue, Downtown Phoenix, Phoenix, 85003, United States

#59 of 143 hotels in Phoenix

Guests' Choice

Review Score

Based on 47 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 3, 2025

    9.0
    We had a great time and will be back!
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The property was clean and in a great location.

    Stayed in December 2024

  • Reviewed: January 5, 2025

    9.0
    Boho chic stay in the heart of downtown was an oasis of comfort and relaxation.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    My only criticism is…my husband and I used to consult for large international hotel brands. I’m sure the hotel meets the accessibility guidelines because of the Marriott brand. However, we were given a double queen accessible accommodation and I think getting in and out of the bed would be extremely challenging as well as flushing the toilet because of the layout. Otherwise, the stay was magnificent!

    Facilities are great especially if you’re traveling with a group. Big open common spaces that are comfortable and cool to hangout in. Staff is extremely accommodating and well managed and supported.

    Stayed in January 2025

  • Reviewed: November 11, 2024

    7.0
    Good staff, comfy bed, but noisy because of rail system.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are really close to the lightrail train, which was pretty disruptive at times when we were trying to sleep.

    The staff were incredibly welcoming and fun! The bar and seating area in the lobby was a cool trendy vibe too. The rooms are on the smaller side but the bed was really comfy.

    Stayed in November 2024

  • Reviewed: September 20, 2024

    9.0
    see above review
    • Business trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 1 night

    I don't have any.

    TBH, It was the least expensive hotel from Chase Field. I arrived in the afternoon, took a nap, went to see Green Day, came back, slept, got up at 6:00 am for my flight back. I didn't have a chance to eat, drink, or interact with staff after check in The vibe was quite to my liking, cool, assorted colored lighting... There's a chill area above the lobby/bar. TV, board games... I thought it would be nice, but I didn't have time to enjoy it. Lot's of food options, super close. It's well situated in DTPHX. I would certainly stay here again.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    7.0
    Overall great experience I’ll be back!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Valet service was lacking

    Location was great!

    Stayed in August 2024

  • Reviewed: August 26, 2024

    9.0
    Amazing staff !! Great location to Chase Field.
    • Leisure trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool. Sadness

    Staff were amazing!!! The whole look, vibe and location couldn’t be beat. The hotel really goes out of its way to make it very welcoming. In town for high school reunion and they went above and beyond and put dry erase markers in the elevator for folks to sign in. Loved the free drink coin at check in.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    7.0
    Good, but got no sleep
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Very, very noisy location

    Walk to everything

    Stayed in August 2024

  • Reviewed: August 1, 2024

    8.0
    Comfortable stay at a cosy hotel with friendly and professional staff.
    • Leisure trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    - Very friendly and professional staff - Lovely furnishings - Central location

    Stayed in July 2024

  • Reviewed: July 22, 2024

    8.0
    A wonderful and hip place to stay in the heart of Phoenix
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower drain was SO loud and the bed needed many more covers on it. It was a sheet and an extremely light blanket. With the strong AC in the room, we were freezing. Not much comfort and coziness to the bed. Also, I would NOT recommend their free signature drink at the bar. Do not order. I hope they try it themselves and change it soon 😅

    It was so easy, trendy, compact and cute. The staff was amazing and the layout was great. Definitely best for a short stay. We loved the lobby and the communal aspect. It kind of reads like an upscale hostel with the lobby and communal vibes. Room and lobby were super aesthetic and hip. The lantern in our room was the cutest thing I want my own!

    Stayed in July 2024

  • Reviewed: June 29, 2024

    8.0
    We were there to attend a concert but were pleasently surprised by the accomodations
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Conveniently located to the Footprint Center

    Stayed in June 2024

  • Reviewed: May 29, 2024

    9.0
    Great stay at the Moxy
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night

    Nothing that comes to mind, all was good.

    Loved the Moxy! It's right in the center of the city, really close to nice restaurants. The vibe was young and trendy. The fact that the valet parking was included made up for the price of the room.

    Stayed in May 2024

  • Reviewed: March 18, 2024

    7.0
    Stayed downtown with my sister to attend a concert and avoid traffic and long travel home.
    • Leisure trip
    • Travelers with friends
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff needed to be more friendly and trained on checking guests in. I was told not to ever use Booking because their system doesn’t work well with it, so I didn’t even get the 2 Queen room I paid for.

    Super cute decor, modern upgrades & clean

    Stayed in March 2024

  • Reviewed: February 16, 2025

    5.0
    Good staff, nice and clean
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Price, shower door, no view like my reservation had indicated. What’s the point of the reservation if you will not accommodate until we arrive?

    I had requested a room with a view and I was going to be given a room with no view. They did try to accommodate but I ended up getting a room facing another building. The shower door was broken which made it difficult to shower. Not worth the price, I could have gone to a motel 6 for this price.

    Stayed in February 2025

  • Reviewed: January 14, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was even better than I expected. The staff were very friendly and helpful.

    Stayed in November 2024

  • Reviewed: December 19, 2024

    4.0
    Never again. Clean but super small and overpriced for no value.
    • Business trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was super small. It was all the way in the back dark area. The front staff took forever to check me in. They were making drinks. Not a good setup at all. We had items we were holding and they took no initiative to help us. It was more of a club hotel feel then a relaxed chill feel. Checked in at 5ish and checked out a 8ish. Didn’t even stay the night. Was way overpriced for this hotel. Will never book again. Tattoos being done as soon as you walk in. That didn’t bother me as much as their lack of customer support

    It was unique

    Stayed in December 2024

  • Reviewed: December 2, 2024

    3.0
    Being prompted to check out before check out time.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    The staff knocked on the door at 10:30am to ask if we were going to check out, I said yes in a little bit. At 11:10am the manager knocked on the door to ask if we were going to check out and I told her yes in about 5 minutes we were packing our stuff at that moment.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    10
    Amazing, I’ll be back!!
    • Leisure trip
    • Family with young children
    • Queen Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Room temperature hard to regulate.

    Location, retro vibe, and staff was amazing!

    Stayed in November 2024

  • Reviewed: September 12, 2024

    10
    Hip spot in a fantastic location
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking for $45 per night was steep.

    Loved everything about this place. The staff were great, the location is perfect and only a block away from the Footprint Center, the hotel design and ambiance were next level, and the rooms, while small, were comfortable and had everything we needed for a short stay. The bar and lounge area was an added bonus! I’d certainly stay here again and will even look for Moxy hotels when traveling to other cities

    Stayed in August 2024

  • Reviewed: September 3, 2024

    10
    We drove from our home in Paradise Valley and it took us 20 minutes to get there.
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Proximity to Foothill Center where my wife and I attended a concert.

    Stayed in August 2024

  • Reviewed: August 2, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Management policy since I had to leave early.

    Location

    Stayed in July 2024

  • Reviewed: July 26, 2024

    10
    I went to concerts to Footprint center so when I need to go to there I will stay this!
    • Leisure trip
    • Solo traveler
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location and staff were best

    Stayed in July 2024

  • Reviewed: July 24, 2024

    1.0
    Do not recommend - overcharged several hundred dollars. Please make sure to check your bill
    • Business trip
    • Group
    • Queen Room with City View
    • Stayed 1 night

    Was overcharged several hundred dollars without any communication.

    See below.

    Stayed in July 2024

  • Reviewed: July 22, 2024

    10
    Would definitely stay there again. Love the environment
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool on the property

    Great customer service and very helpful

    Stayed in July 2024

  • Reviewed: June 27, 2024

    10
    Great hotel with great staff! Will definitely be staying again!
    • Leisure trip
    • Couple
    • Queen Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    walking distance to footprint center and many restaurants. Their staff was very friendly and their bar was open until 2am!

    Stayed in June 2024

Showing 1 - 25

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