Reviews of Wyndham Chicago O'Hare This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1450 East Touhy Ave, Rosemont, IL 60018, United States
#18 of 26 hotels in Rosemont
Guests' ChoiceReview Score
Based on 290 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
8.7
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Facilities
8.1
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Staff
8.2
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Value for money
8.0
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Free Wifi
7.6
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Reviewed: July 1, 2024
Craig
United States2 Reviews10“Staff was the only thing to exceed the excellent accommodations”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
There was nothing to not like. The property was well maintained and very easy to park.
The location was perfect for both trips to Downtown Chicago and the wonderful suburbs
Stayed in June 2024
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Reviewed: May 19, 2024
Saager
United States1 review10“Friendly staff good breakfast clean rooms”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No shuttle to All State Arena
Close to All State Arena. Close to restaurant
Stayed in May 2024
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Reviewed: March 25, 2024
Rebekah
United States5 Reviews10“Great hotel. Would stay there again!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Microwave on the floor but not in the room
Clean
Stayed in March 2024
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Reviewed: January 28, 2024
Trayelle
United States3 Reviews10“Happy New Year”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
That I couldn't stay longer
Bar staff was welcoming and wonderful for the new year. And the staff made all the customers who's flight that was cancelled feel right at home and cared for during their delay...
Stayed in January 2024
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Reviewed: January 22, 2024
Christine
United States1 review6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Got our keys to the room, told to use entrance 3. When we got there the parking lot and sidewalks were not shoveled, all iced over. Keys did not work to get into building. Had to drive all the way around again to get new keys. Didn’t want to try again, so we walked from lobby to room 155 with our bags. No cart available.
Comfortable beds.
Stayed in January 2024
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Reviewed: January 17, 2024
Kathy
United States1 review5.0“Hotel close to airport. Short overnight stay & bathroom shower wax not functioning.”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Show in room not working. No compensation offered. We had to clean up in the sink the next morning.
Location to airport
Stayed in January 2024
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Reviewed: January 15, 2024
Brandi
United States1 review10“I love it here”- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff is very helpful and the facility is very clean everyone is friendly and make sure that you staff is amazing it’s also right across the street from the AllState Arena my husband and I always stay here its a super convenient location all types of restaurants and store right in walking distance
Stayed in November 2023
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Reviewed: October 30, 2023
Nanette
United States1 review10“I Enjoyed my stay.”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Didn’t have time to get breakfast.
Stayed in October 2023
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Reviewed: September 27, 2023
Amber
United States5 Reviews10“Would stay again”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Found a hairbrush in our room
Shuttle was great to the airport, very friendly service
Stayed in September 2023
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Reviewed: July 31, 2023
Kasey
United States20 Reviews1 helpful vote5.0“Over priced and dirty bathroom”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hair in the bathroom, shower head too low (chest level) and bartender on cellphone
Location
Stayed in July 2023
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Reviewed: July 5, 2023
Shannon
United States9 Reviews10“Short and sweet and convenient.”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Can’t think of anything I didn’t like.
Everything. Shuttle to the airport.
Stayed in May 2023
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Reviewed: June 20, 2023
Godwin
United States1 review10“good nights rest.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
My room was at the end of he hallway.
Clean and convenient for the class I was attending.
Stayed in June 2023
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Reviewed: June 5, 2023
Bobbie
United States1 review1.0“Very unfriendly managers and no help to rectify”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The managers are horrible. This is not a hotel to go to if you actually travel by automobile. We had been driving all day reserved a room and when we got there to check in there was no parking left. Huge hotel with very little parking. Said I could park in the NO Parking fire entrance zone but if there was a fire they'd need my phone number so I could move before the fire trucks got there!!!! R u kidding..This was a joke! Had to cancel and drive 90 more min away to find a hotel after being on the road for 16 hrs.
The maintance guy was very helpful but the manager and assistant manager were horrible. We had to cancel our reservation because they had no parking left for us. I mean none! Said I could ask the bank next door if I could park there!!! It was Sunday banks closed.
Stayed in June 2023
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Reviewed: June 5, 2023
Anna
United Kingdom1 review10“Great for transit”- • Leisure trip
- • Solo traveler
- • King Room - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
It’s near some restaurants and target within walking distance
Stayed in May 2023
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Reviewed: June 2, 2023
Colleen
United States4 Reviews10“excellent location near Allstate Arena.”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
bathroom was tiny.
clean, room had a balcony, staff was friendly and helpful, lots of food options nearby.
Stayed in May 2023
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Reviewed: May 29, 2023
Keenan
United States2 Reviews1.0“Terrible Experience”- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Alot of misinformation about fees like incidentals and parking. I was told there was a one time $50 fee for incidentals, but was told upon arrival that it was $50 per day, but they "would just charge $20 per day". Was not informed about a $15 per day fee to park, in a regular parking lot... not even a garage or protection from the elements or sun. Toilet was sat way too low, and leaked alot of water when used. Building external and internal reminded me of a prison facility. Was placed in a room that took me LITERALLY 5 mins to walk to from the front desk. For all the money and fees charged, there was NO CONTINENTAL BREAKFAST. This place was an absolute gip and front desk staff/mgmt only care about how much money they can squeeze out of you. Do. Not. Stay. There.
The TV was a good size. The bed and pillows were very comfortable.
Stayed in May 2023
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Reviewed: May 22, 2023
Mara
United States2 Reviews1 helpful vote4.0“j”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I’m usually not one of those people, but the staff at the front desk were rude
location and property were good. $15 for parking was a little ridiculous
Stayed in May 2023
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Reviewed: May 16, 2023
Renita
United States3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Na
Location
Stayed in May 2023
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Reviewed: May 9, 2023
Ac2593
United States6 Reviews10“Definitely would stay again”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I didn't like how I was charged an extra 30 dollars for checking in a little earlier and also had to pay for breakfast but that's okay I'd still stay here again
Walking distance to the Allstate arena. There were a lot of food places and target around the hotel. The area was nice and safe
Stayed in May 2023
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Reviewed: May 6, 2023
Kishiko
Japan7 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The door was broken. I couldn’t enter the room for 30 min.
The staff were good.
Stayed in May 2023
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Reviewed: April 25, 2023
Francisco
United States1 review10Exceptional- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
No fan in the bathroom to get rid of the moisture when taking a shower
Location is in a great area lots of food options around
Stayed in April 2023
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Reviewed: April 3, 2023
Robinson
United States3 Reviews10Exceptional- • Business trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
the bar tender
Stayed in March 2023
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Reviewed: February 12, 2023
Mitchell
United States3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great Location, awesome pool area easy together to
Stayed in December 2022
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Reviewed: December 27, 2022
Arushee
India1 review1.0Very Poor- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
They weren't confirming on reservation .Took many calls to confirm. Front desk and reservation dont speak to each other . There lies the issue .
Stayed in December 2022
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Reviewed: November 30, 2022
Kim
United States2 Reviews1 helpful vote3.0“Faciilty was nice, but personal that waited on us was awful and i wouldnt go back because of that.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The front desk help was awful. I thought i booked the parking stay and she said no and didn't want to help me. Said she couldn't add it now. Then said parking lot is full for it. I went on line and booked it. She lied. It was not full. I was able to book it still. She was rude and lazy and didn't want to help.
Basic needs for a quick stay
Stayed in November 2022
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