3900 Tulane Avenue, New Orleans, LA 70119, United States
#167 of 172 hotels in New Orleans
Guests' ChoiceBased on 185 hotel reviews
5.9Cleanliness
7.0
Comfort
6.5
Location
7.0
Facilities
6.4
Staff
7.4
Value for money
6.8
Free Wifi
7.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 2, 2025
Wylie
United StatesRoom could use a refrigerator.
I like the location and the hotel was nice looking
Stayed in March 2025
Reviewed: March 20, 2025
Shavion
United StatesNo microwave no fridge it’s basic room and not up to date every time I used the toilet it moved shower was smaller than most hotels also the cold water knob was loose so it was hard to turn it on also there was no remote in the room had to go get one and it didn’t change the channel it only turned it off and on and the volume also the 75$ deposit is laughable I’m still waiting on my money back
The location the gated parking
Stayed in March 2025
Reviewed: March 18, 2025
Robin
United StatesThe rooms really needs to be updated it was so dirty in the hotel I don’t know how they are open
They did try to make the stay good but couldn’t because the rooms really need to be updated
Stayed in March 2025
Reviewed: February 25, 2025
Nekobear13
United StatesDefinitely a good place
Stayed in February 2025
Reviewed: February 20, 2025
Lindsey
United StatesThe front desk employee didn't "bother" waking us up at 11am because she said it was too cold to walk upstairs and not her job to remind us to check out. Therefore it was 1:23pm when I finally cleaned up and checked out and returned the key to the front desk. She refused to refund the deposit over it and wasn't friendly at all about it. It feels as if she pocketed that money herself or something weird. It made me NEVER want to stay there again. My partner and I didn't check in until 3am in the morning due to the long drive and were exhausted. I assumed they didn't mind us taking our time out of customer service or kindness, because they never even knocked on the door to remind us time was up. There are barely any customers and it wasn't that cold at all, I'm from Florida saying that. I highly doubt the owner would appreciate this scam she did on us for the $75 deposit I desperately needed back. Honestly, it made me sick to my stomach because times are hard and I took a chance on a deposit type hotel and could have just stayed at motel 6 with no deposit. I thought being a valued customer would mean more since I'm in the area a lot and I promote businesses like this for free if worthy on social media. I never wish bad on any business, but I don't see this hotel being profitable or successful treating customers like this. Highly disappointed and would like a phone call from the owner apologizing and receive the deposit back, since I had to borrow it that night from a friend to afford it. I came here for family reasons, usually I travel with more cash.
The room, atmosphere, astetic and cleanliness was awesome. Fresh clean sheets, amazing.
Stayed in February 2025
Reviewed: October 28, 2024
Emily
United KingdomThe water was brown when I first turned the shower on. There were no pillow cases but that is an easy mistake to make and would have been easily rectified but there were no spares at reception. I borrowed some from my sisters room
The staff were wonderful
Stayed in October 2024
Reviewed: September 26, 2024
Kimberly
United StatesThe smell in the rooms and the floor was dampened and sticky
The gated parking. Close to the locations we wanted to go!
Stayed in September 2024
Reviewed: October 26, 2023
Mead
United StatesThe smoking smell was very strong in the bedroom, even tho they have signs all over saying that it was prohibited. There was a few nets flying in the bedroom. And there was no fans in the rooms.
Staff very friendly.
Stayed in October 2023
Reviewed: October 24, 2023
Diana
United KingdomWas no windows in the room, smell tobacco
It’s ok location and free parking
Stayed in October 2023
Reviewed: October 8, 2023
Carlos
MexicoWe never receive a maid to clean the room and change towels an take out the trash
No breakfast at this site
Stayed in October 2023
Reviewed: September 27, 2023
Antoinette
United StatesI didn't like that it didn't have a more home like feel. No paintings on the walls just a room with a bed. Should have had more for the price.
I like that the room was very clean and bright
Stayed in September 2023
Reviewed: June 8, 2023
Autumn
United Stateswater wasn’t hot enough, housekeeping didn’t come our entire 2 night stay.
great location
Stayed in May 2023
Reviewed: May 26, 2023
Maria
BelgiumThe Wifi didn't work in the room and that was just horrible. I couldn't communicate with anyone as soon as i stepped into my room.
The room was big enough
Stayed in May 2023
Reviewed: May 4, 2023
Vickie
United Statesthe room only had a bed and 2 side tables, a desk and measly chair. There was no other sitting area; even though there was plenty of room.
Stayed in April 2023
Reviewed: April 30, 2023
Gary
United StatesHotel is a work in progress
staff
Stayed in April 2023
Reviewed: April 17, 2023
Lelia
United StatesThe bathroom the hot water wasn't working in the shower,the little radio for the plug wasn't working,the wood walkway I was scared walking on it it was soft in different spots felt like I was going to fall through it ,the door to the room had air pockets under the door you can see outside ,one of beds had covers with a stain on it ,the area was peaceful and quiet I will not stay there again it has too many maintenance issues
Your staff was friendly
Stayed in April 2023
Reviewed: April 2, 2023
Mustafa
United StatesI find big roach in the bathroom The lights were not working properly There were no phone, coffee maker, iron, refrigerator or microwave
The location is good
Stayed in April 2023
Reviewed: October 23, 2022
Waune
United StatesEverything
Stayed in August 2022
Reviewed: October 2, 2022
Stéphane
CanadaYou can smell cigarettes coming out of some non-smoking rooms. Too expensive for the quality.
Big rooms. Friendly staff. Hotel location not far from down-town.
Stayed in September 2022
Reviewed: September 13, 2022
Wim
United Statesshowers variable temperature
location/price
Stayed in September 2022
Reviewed: August 8, 2022
Brandon
United StatesThe deposit refund.. it’s been a week and I still don’t have my refund back to my card.
The pool was beautiful and clean
Stayed in August 2022
Reviewed: July 27, 2022
Akmaral
Kazakhstansmell of smoking and no coffee in the room
safe parking
Stayed in July 2022
Reviewed: July 22, 2022
Marc
United Statesi wish theyd highlight the fact of no windows for some rooms. i assumed you ad one that didnt face the pool, not realizing that the room didnt have a windiw. makes it a bit claustrophobic
great staff, clean room, bed and linens are so-so. hard to find a place to eat within walking distance so order in via delivery (the closest bar across the street serves salty dishes made to make their patrons thirsty for more drinks) or have a car, but overall a nice stay. The front desk was very helpful. ALso, try to ask for a room with a balcony or a window otherwise you'll feel like you were stuffed inside a linen room, not a fault of the staff but i do wish they highlighted it before hand. Only stayed a few hours to let rush hour pass so it wasnt too big of a deal. Also there are these cameras on the hallways that light up bright when they sense a person passing, a little offputting considering they make them with infrared lights that are unobtrusive but at least you know you're safe. still some reno's being done it looks like but ir didnt affect my stay
Stayed in June 2022
Reviewed: June 7, 2022
Diana
United StatesThis review is hidden because it doesn't meet our guidelines.
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