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  5. Reviews of Midtown Hotel New Orleans

Reviews of Midtown Hotel New Orleans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3900 Tulane Avenue, New Orleans, LA 70119, United States

#167 of 172 hotels in New Orleans

Guests' Choice

Review Score

Based on 185 hotel reviews

5.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.5

  • Location

    7.0

  • Facilities

    6.4

  • Staff

    7.4

  • Value for money

    6.8

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room could use a refrigerator.

    I like the location and the hotel was nice looking

    Stayed in March 2025

  • Reviewed: March 20, 2025

    5.0
    Great location sub par hotel
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    No microwave no fridge it’s basic room and not up to date every time I used the toilet it moved shower was smaller than most hotels also the cold water knob was loose so it was hard to turn it on also there was no remote in the room had to go get one and it didn’t change the channel it only turned it off and on and the volume also the 75$ deposit is laughable I’m still waiting on my money back

    The location the gated parking

    Stayed in March 2025

  • Reviewed: March 18, 2025

    5.0
    Never again
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms really needs to be updated it was so dirty in the hotel I don’t know how they are open

    They did try to make the stay good but couldn’t because the rooms really need to be updated

    Stayed in March 2025

  • Reviewed: February 25, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Definitely a good place

    Stayed in February 2025

  • Reviewed: February 20, 2025

    6.0
    Employee ruined a chance at obtaining a return customer.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk employee didn't "bother" waking us up at 11am because she said it was too cold to walk upstairs and not her job to remind us to check out. Therefore it was 1:23pm when I finally cleaned up and checked out and returned the key to the front desk. She refused to refund the deposit over it and wasn't friendly at all about it. It feels as if she pocketed that money herself or something weird. It made me NEVER want to stay there again. My partner and I didn't check in until 3am in the morning due to the long drive and were exhausted. I assumed they didn't mind us taking our time out of customer service or kindness, because they never even knocked on the door to remind us time was up. There are barely any customers and it wasn't that cold at all, I'm from Florida saying that. I highly doubt the owner would appreciate this scam she did on us for the $75 deposit I desperately needed back. Honestly, it made me sick to my stomach because times are hard and I took a chance on a deposit type hotel and could have just stayed at motel 6 with no deposit. I thought being a valued customer would mean more since I'm in the area a lot and I promote businesses like this for free if worthy on social media. I never wish bad on any business, but I don't see this hotel being profitable or successful treating customers like this. Highly disappointed and would like a phone call from the owner apologizing and receive the deposit back, since I had to borrow it that night from a friend to afford it. I came here for family reasons, usually I travel with more cash.

    The room, atmosphere, astetic and cleanliness was awesome. Fresh clean sheets, amazing.

    Stayed in February 2025

  • Reviewed: October 28, 2024

    5.0
    The staff were wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The water was brown when I first turned the shower on. There were no pillow cases but that is an easy mistake to make and would have been easily rectified but there were no spares at reception. I borrowed some from my sisters room

    The staff were wonderful

    Stayed in October 2024

  • Reviewed: September 26, 2024

    5.0
    Overall the stay was good. I would stay here again!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The smell in the rooms and the floor was dampened and sticky

    The gated parking. Close to the locations we wanted to go!

    Stayed in September 2024

  • Reviewed: October 26, 2023

    5.0
    Okay
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The smoking smell was very strong in the bedroom, even tho they have signs all over saying that it was prohibited. There was a few nets flying in the bedroom. And there was no fans in the rooms.

    Staff very friendly.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Was no windows in the room, smell tobacco

    It’s ok location and free parking

    Stayed in October 2023

  • Reviewed: October 8, 2023

    5.0
    I will never back at this hoyel
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We never receive a maid to clean the room and change towels an take out the trash

    No breakfast at this site

    Stayed in October 2023

  • Reviewed: September 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that it didn't have a more home like feel. No paintings on the walls just a room with a bed. Should have had more for the price.

    I like that the room was very clean and bright

    Stayed in September 2023

  • Reviewed: June 8, 2023

    7.0
    for the price and location, I was satisfied.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    water wasn’t hot enough, housekeeping didn’t come our entire 2 night stay.

    great location

    Stayed in May 2023

  • Reviewed: May 26, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 4 nights

    The Wifi didn't work in the room and that was just horrible. I couldn't communicate with anyone as soon as i stepped into my room.

    The room was big enough

    Stayed in May 2023

  • Reviewed: May 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the room only had a bed and 2 side tables, a desk and measly chair. There was no other sitting area; even though there was plenty of room.

    Stayed in April 2023

  • Reviewed: April 30, 2023

    6.0
    helpfull staff good sleep good parking
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Hotel is a work in progress

    staff

    Stayed in April 2023

  • Reviewed: April 17, 2023

    7.0
    Ok maintenance issues
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom the hot water wasn't working in the shower,the little radio for the plug wasn't working,the wood walkway I was scared walking on it it was soft in different spots felt like I was going to fall through it ,the door to the room had air pockets under the door you can see outside ,one of beds had covers with a stain on it ,the area was peaceful and quiet I will not stay there again it has too many maintenance issues

    Your staff was friendly

    Stayed in April 2023

  • Reviewed: April 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I find big roach in the bathroom The lights were not working properly There were no phone, coffee maker, iron, refrigerator or microwave

    The location is good

    Stayed in April 2023

  • Reviewed: October 23, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in August 2022

  • Reviewed: October 2, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    You can smell cigarettes coming out of some non-smoking rooms. Too expensive for the quality.

    Big rooms. Friendly staff. Hotel location not far from down-town.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    showers variable temperature

    location/price

    Stayed in September 2022

  • Reviewed: August 8, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The deposit refund.. it’s been a week and I still don’t have my refund back to my card.

    The pool was beautiful and clean

    Stayed in August 2022

  • Reviewed: July 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    smell of smoking and no coffee in the room

    safe parking

    Stayed in July 2022

  • Reviewed: July 22, 2022

    7.0
    overall, not bad, good staff, safe and clean.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    i wish theyd highlight the fact of no windows for some rooms. i assumed you ad one that didnt face the pool, not realizing that the room didnt have a windiw. makes it a bit claustrophobic

    great staff, clean room, bed and linens are so-so. hard to find a place to eat within walking distance so order in via delivery (the closest bar across the street serves salty dishes made to make their patrons thirsty for more drinks) or have a car, but overall a nice stay. The front desk was very helpful. ALso, try to ask for a room with a balcony or a window otherwise you'll feel like you were stuffed inside a linen room, not a fault of the staff but i do wish they highlighted it before hand. Only stayed a few hours to let rush hour pass so it wasnt too big of a deal. Also there are these cameras on the hallways that light up bright when they sense a person passing, a little offputting considering they make them with infrared lights that are unobtrusive but at least you know you're safe. still some reno's being done it looks like but ir didnt affect my stay

    Stayed in June 2022

  • Reviewed: June 7, 2022

    6.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

Showing 1 - 25

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