The location was perfect. A few blocks from a lot of places to eat. Also very pleasant work staff. Definitely a more relaxing location for vacations

Stayed in December 2024

Fantastic location with easy parking. The beds were comfortable and the WiFi fast and reliable.

Stayed in December 2024

There is no hotel restaurant. Avoid the attached "Socialite Crafthouse" eatery. Terrible pizza/food and they don't know how to make an Irish Coffee.

Great location. Casual hotel. Friendly staff. Good for a family stay. Basic amenities, not luxurious but a reasonable place to stay while being a tourist in San Francisco.

Stayed in December 2024

Hotel floors are a little tired and didn’t like not being able to up the stairs.

Great location and fabulous outdoor space. Beds very comfy…

Stayed in December 2024

I don't like when the fire alarm rang around 3:am and it did twice.

I like the location, staff, comfort, amenities, everything.

Stayed in December 2024

Fire alarm going off at 3:30 am for 20 minutes was aweful. Thankfully it was a false alarm but losing a night of sleep was not awesome.

Location and amenities. Traveling with 3 teenagers, the game room was a hit!

Stayed in December 2024

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The location was incredible, really easy to get around with access to public transport and the cable cars! Staff were also super friendly and the room was clean, comfortable and big

Stayed in December 2024

Would have liked more communication from the staff or information in the room on things such as checkout time, fitness facilities and food options available nearby. Also there is certainly space in the gym to have a barbell and also there was no sanitising spray or wipes available.

Loved the decor - really modern and great theme for Fisherman's Wharf. Fantastic communal areas including games room and outside seating area with complementary smores! Good setup in the room for working space and entertainment. Would definitely recommend and stay here again.

Stayed in December 2024

Parking costs

Location

Stayed in December 2024

The hotel is right at Fishermen's Wharf and has a lot of good places for a walk and seeing attractions like the Golden Gate Bridge and Alkatraz. There is plenty to do around and would visit again.

Stayed in November 2024

The smell of weed in the hallways and our room. AC was very dirty and we had to call maintenance as the air was not getting cold.

Love that’s in a central location to everything and that there are plenty of restaurants and stores within walking distance

Stayed in December 2024

Bed was hard

Great location and courtyard

Stayed in December 2024

Noisy air conditioner

Location

Stayed in December 2024

On the down side, I'm not a fan of carpets in general.

The location is fantastic, just a short distance from Fisherman's Wharf and also colse to Lombard Street. Our room had a rather new microwave, which is incredibly convenient. The large yard features 3 fire pits surrounded by charis, making it a wonderful spot to relax and unwind. I also appreciated the self-service tea and coffee machine conveniently located near the reception area. Additionally, there are several charming and unique seating areas, both indoors and outdoors, perfect for enjoying a quiet moment.

Stayed in November 2024

Very clean room. Staff at front desk is very helpful. Location is superb.

Stayed in December 2024

Slightly eccentric in a really good way. The outside courtyard had firepits at night making it a nice place to relax in the evenings. Very helpful staff.

Stayed in December 2024

NA

Great location for fisherman’s wharf and pier 39

Stayed in November 2024

nothing bad to say

Location, the resturaunt downstairs and outdoor area are excellent

Stayed in October 2024

More coffee in the rooms and alternative milks would have been nice

Really comfortable rooms and lovely extra touches like a block of chocolate on arrival and smores in the evening

Stayed in November 2024

Slow elevator (not a major issue just a little irritating), and the incredibly overpriced parking. We parked nearby (a secure 24 hour lot) for a lot less.

Great location for a "tourist day", and easy to get around the wharf area. Clean room and modern feeling, with easy/friendly check in.

Stayed in November 2024

Quite noisy at night and one night there seemed to be an "incident" which involved a security guard (although it didn't affect us directly, it did wake us up); homeless person sleeping in the access door to the car park

Nice quirky decor; large room; good location in a safe neighbourhood; easy to find; very accessible by public transport; nice restaurants very close by; GREAT coffee from the in-room machine; great outdoor area around a camp fire -although we couldn't use it as it was raising the whole time we were there :-(

Stayed in November 2024

The toilet in my room was inconsistent and only worked intermittently throughout my stay, which was really frustrating. While staff began addressing the issue on day 3, it was disappointing that it took so long for the problem to be taken seriously. This was the only downside of my experience, but unfortunately, it was a significant inconvenience.

The nice little touches really stood out, such as offering s’mores around the firepits, accommodating requests to turn the firepit on early, providing a bottle opener, and being consistently helpful throughout.

Stayed in November 2024

Great location, cool place to hang out, near Starbucks for breakfast

Stayed in November 2024

Not all electrical sockets worked next to bed. Coffee/tea are not available in the evening. And only 1 coffee creamer (classic, without any taste) was available unlike in other hotels. Parking is quite pricy - you can get much cheaper nearby.

Location is wonderfull - walking distance from Pier 39 and all surrounding must-see-places. Next to reception sits Tatiana providing tickets and info about good restaurants and attractions - highly recommend to talk to her (she gave us promo vouchers to different restaurants and helped with the taxi). Overall personnel was helpful and friendly. Rooms are clean, spacious and pretty comfortable. Wonderfull lobby and common zone.

Stayed in November 2024

Hmm, maybe just the dispenser for shampoo, conditioner, and body wash. They’re placed a little bit high in my opinion. I suggest to put it lower to make it easier to press.

Perfect location, very nice lobby, and amenities 🙂

Stayed in November 2024