“This review regarding to property only. No complaint against any staff. Staffs were good and cooperative. Name is Bursa Grand Family but acutally as per facility it is Bursa Family Hotel. Parking is not free it has charged.
Majority people don’t know to speak English in Turkey. I visited in last week of March 2025 with family. I stayed here for 1 night only with breakfast. They served Suhoor due to Ramzan which was good.
Beds were comfortable. Room was ok for 3 adults only but lighting was not good in room. Hotel is near to ulujami masjid. Dining area was good.
Keep in mind, regarding facilities, there is no comparison of any hotel of 2* to 5* of UAE with hotels of any country other than UAE. Never try to book taxi through booking.com from Airport to destination it seems scam.
I paid in advance for taxi to booking.com but driver did not come to pick. You can book only hotel through booking.com.”
“Location, staff and room were good. They even added 1 bed free of charge for my 2 years daughter in addition to the sofa bed granted for my 5 years son. Rooms are a little bit old but they are clean and confortable.
Breakfast is acceptable and staff are friendly and helpful.
There is no real parking. They proposed to take care of my car and park it somewhere around but I decided to do it myself.”
“Suoerb accomodation along with hospitality...
The front desk is super helpsful and handling all your needs and wants during your stay (Special salutes to Ms. Medina)
The centralized location of the property is making your reach pretty facilitated to all of the tourist-attraction points (Grand Mosque 1 Km - Bursa Kent Meydan AVM 150 meters)
The quality of the bed and the pillow set is just amazing that is serving you a really really really smooth sleep and chillaxing experience.”
“The staff tried to provide a good level of service, although disorganized, in a hotel that is in a bad shape. There was one man who seemed to be doing all the work, from plumbing to housekeeping. The dining staff were polite and efficient. The receptionist was polite, but seemed to be trying to cover for the shortfall (or scam?) of the hotel.”
“The location right in the city center, close to every area of interest in Bursa. The breakfast, served in the hallway. the room, relatively small...but warm.”
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